Rachel did the initial survey and quote, Charles and Tom fitted the awning. Cannot fault any of them, so far the quality of the product and installation seems excellent. The back office staff let me d... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We were referred to Appeal Shading by our neighbour and are very pleased with the finished product. It has only been installed for a day, but it looks excellent, feels sturdy and appears to be v... Vis mer
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The whole process was very professional and thorough. Lynn helped us design the awning that met our needs. The follow up survey suggested minor improvements which we can now see were necessary.... Vis mer
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Just had 3 blinds installed today by Paul C after being recommended by our neighbours. Had great service from the company, clear communication about visits etc. Paul arrived promptly both times he vis... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Appeal has over 30 years experience of supplying powered window blinds, conservatory blinds, window shutters, retractable insect screens and awnings to homes across the UK.
Kontaktopplysninger
Storbritannia
- www.appealshading.com
4,7
Enestående
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 95 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Julian has been brilliant
Julian has been brilliant, with really good communication on arrival for the appointments, to showing me how everything works. He was very pleasant and just got on with the installation and did a fantastic job in the fitting. I would highly recommend him and Appeal Shading.
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Appeal Shading
Thank you for taking the time to leave us your feedback. We're thrilled to hear that Julian provided an excellent installation experience. We truly appreciate your recommendation and will be passing this on to Julian!
Kind regards,
Appeal Shading
(Ref: 154118)
Charles and Tom : Excellent Fitters
The awning was fitted by Charles and Tom who provided an extremely professional service and were clean and tidy workers. We are very pleased with the product itself and it's evident quality will undoubtedly increase the value of our property.
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Appeal Shading
Thank you for your feedback. We're pleased that Charles and Tom provided a fantastic service and that you are happy with your new awning!
Kind regards,
Appeal Shading
Good from start to finish
Reliable for appointments - turned up when they said they would for the initial cosultation, measuring and fitting.
Paul the fitter very friendly, tidy and courteous.
Good product.
30. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Appeal Shading
Thank you for your review. We're happy to hear that you've had a great experience with our service and product, we'll be sure to pass this on to Paul and the team!
Kind regards,
Appeal Shading
(Ref: 154050)
Charles and Tom are absolutely…
Charles and Tom are absolutely wonderful. Great Job
30. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Appeal Shading
Thank you for your review. We're pleased to hear that Charles and Tom provided an excellent installation experience!
Kind regards,
Appeal Shading
(Ref: 154141)
Appeal awning
The awning from Appeal is great, very good quality. From design to fitting the whole process has been smooth, with great communication. Charles and Tom fitted our awning efficiently today, in good time, left the area clean and tidy and explained the workings.
Would recommend this company, we found the people to be professional and helpful.
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Appeal Shading
Thank you for your review. We're glad to hear that the entire process has been smooth and that Charles and Tom provided an excellent installation. We appreciate you recommendation!
Kind regards,
Appeal Shading
(Ref: 154044)
Julian was very professional
Julian was very professional and provided a very pleasant install experience. Have no complaints whatsoever. A+++. And the fly screens looked even better than I thought it would be - wish I had them done sooner!
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Appeal Shading
Thank you for your feedback. We're so pleased to hear that your installation went well with Julian and that you're happy with your insect screens - enjoy!
Kind regards,
Appeal Shading
(Ref: 154057)
Paul Coomber has dealt with our new…
Paul Coomber has dealt with our new order for blinds in a timely, professional and efficient way. Very happy with the product and service. Will definately reccommend the company and the service
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Appeal Shading
Thank you for your review. We're thrilled to hear that you're happy with your new blinds and that Paul provided an excellent service. We appreciate your recommendation!
Kind regards,
Appeal Shading
(Ref: 154150)
No one will call us back from customer services!
We ordered both a Canopy and Flyscreens back in Aug\Nov 23’ Ordering delivery and fitting were excellent, cannot fault the system for that.
But recently one of our dogs got spooked and ran through the blind !
So I rang customer service waited around 15 minutes, quoted the original order number, that member of staff apologised as she couldn’t find it! She would call me back shortly, 3 hours later no call so again I called back, again waited, told the same story that she would ring me back straight away now nearly 22 hours still no call back, I even sent an email,still no response. What do you have to do nowadays ? Customer service is not acceptable.
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Appeal Shading
Thank you for taking the time to provide your feedback.
We are sorry that we were unable to process your request as quickly as you had hoped. We appreciate that you were keen to have this matter resolved and understand how frustrating delays can be.
This has been an exceptionally busy period for our company due to the recent heatwave, which resulted in a significant increase in demand for our services.
We have already been in contact to offer you an appointment; however, the date provided was not convenient for you. We will contact you again as soon as possible to arrange an alternative appointment that is more suitable.
Please be assured that we remain committed to resolving the issue caused by your dog as quickly as we can, and we appreciate your patience and understanding while we work through this particularly busy period.
Best regards,
The Appeal Shading Team
Just had another Appeal Shading set of…
Just had another Appeal Shading set of blinds fitted by Steve Crampton - great service and blinds look fab
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Appeal Shading
Thank you for your review! We're glad that you are happy with your new blinds and that Steve provided an excellent service - we'll be sure to pass this on.
Kind regards,
Appeal Shading
(Ref: 153978)
Blinds installation
Just had 3 blinds installed today by Paul C after being recommended by our neighbours. Had great service from the company, clear communication about visits etc. Paul arrived promptly both times he visited, talked us through how blinds/remote works etc and no mess at all. Blinds look lovely and looking forward to using them.
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Appeal Shading
Thank you for your feedback. We're so pleased that you've had a quality experience from our team and that your new blinds look great! We'll be sure to pass this on to Paul and the team involved.
Kind regards,
Appeal Shading
(Ref: 153935)
We have had fly screens fitted and the…
We have had fly screens fitted and the whole experience has been excellent. Initial contact with sales who came out to look at what we wanted along with demonstration screens. Fitter survey to make sure what was ordered was correct and then fitting which has been completed today by Paul C who completed the work quickly with no fuss and no mess.
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Appeal Shading
Thank you for your feedback. We're thrilled that you are happy with your new insect screens and that our team provided an excellent experience throughout!
Kind regards,
Appeal Shading
(Ref: 153983)
Great Ambassadors for Appeal
All the representatives of your company that I've dealt with, from Beverley on Sales, Gail in Admin and finally Julian on Survey and fitting were an excellent advert for the Brand. All have been extremely professional and helpful in everything they were involved in. Putting us, the client first and accommodating to the best of their ability.
23. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Appeal Shading
Thank you for your lovely review. We're so pleased to hear that our team here at Appeal were helpful and professional, we'll be sure to pass on your kind words!
Kind regards,
Appeal Shading
(Ref: 154102)
Issue with Blind support twisting …
Have had 2 sets of conservatory blinds from company over the years . My new set have an issue with twisting due to the white rectangle support in the bottom corners of the blinds moving. My previous blinds had different supports held by 2 screws to hold in place and never had any issues whereas my new ones are only held by one. This clearly is not strong enough to hold the blind and defect in new design. On contacting customer services I have been told I would need to pay a call-out fee of a minimum of £149 which I feel is totally wrong as this fault is beyond my control and a defective design. I therefore feel unhappy with the customer service afforded to us.
23. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Appeal Shading
Thank you for your feedback. We are sorry to hear about the issue with the blinds installed in 2024.
We have reviewed the matter and arranged for a member of our Customer Service team to contact you with a proposed resolution, which we hope will provide a satisfactory outcome.
We apologise for any disappointment caused and appreciate the opportunity to address your concerns. Thank you for your continued custom.
Best regards,
The Appeal Shading Team
Apex blinds
Difficult to install the hub do to the wall insulation but Paul persevered and was very patient as the hub kept trying to connect to another wi fi. He got there in the end and the blinds look lovely.
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Appeal Shading
Thank you for your feedback. We're so glad to hear that the installation went well and that your new blinds look lovely!
Kind regards,
Appeal Shading
Great company
My installer, Julian, did an amazing job installing a door insect screen and a window insect screen.
He was friendly, efficient and professional. I’m very glad I chose this company.
10 out of 10. I definitely recommend.
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Appeal Shading
Thank you for your review. We're happy to hear that you are happy with your new insect screens and that Julian did a great job! We're so pleased that you've had a great experience with Appeal and appreciate your recommendation.
Kind regards,
Appeal Shading
(Ref: 154098)
Trying to connect with the customer…
Trying to connect with the customer "care" team is impossible
As most 1 star reviews say the after sales service doesn`t exist
We have 1 blind not operating, and we just want the service team to come and have a look and give advice
Not to much to ask .
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Appeal Shading
Dear Mr Simm, we are concerned by your comments and want to resolve this matter as quickly as possible. In order to do so we need to find your order details. Unfortunately the contact details that you have submitted don't correspond with an order. Perhaps the order was made in a different name? So that we can locate the correct order please email an order number or the postcode of where the blinds were installed. Our email address is marketing@appealshading.co.uk
Many thanks,
The Appeal Shading Team
Awning
Tom and Charles were great during installation- really pleased with their hard work. Overall experience has been excellent. Highly recommended.
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Appeal Shading
Thank you for your feedback. We're thrilled to hear that Charles and Tom provided an excellent installation and that you are pleased with your experience with Appeal. We truly appreciate your recommendation!
Kind regards,
Appeal Shading
(Ref: 153861)
Alan R was very professional and…
Alan R was very professional and installed the blinds perfectly!
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Appeal Shading
Thank you for your review. We're so pleased that you're happy with your new blinds and that Alan provided a great installation!
Kind regards,
Appeal Shading
(Ref: 154092)
Paul C completed an excellent…
Paul C completed an excellent conservatory roof blind installation. Really pleased with the result.
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Appeal Shading
Thank you for your review. We're thrilled that Paul provided an excellent installation of your new conservatory blinds and that you are happy with them! We'll be sure to pass this feedback on to Paul and the team.
Kind regards,
Appeal Shading
(Ref: 153809)
Excellent product and service
From the initial consultation with Rachel to the final installation, we have been very impressed with the whole team at Appeal and the blinds are top quality. The service has been excellent and communications superb. We would have no hesitation in recommending them.
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Appeal Shading
Thank you for your kind review. We're so happy to hear that our team have provided quality service and that you are happy with your new blinds! We'll be sure to pass this on to Rachel and the team.
Kind regards,
Appeal Shading
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