Very helpful easy to contact and update new address phone number. Nothing is too much. Everytime iv had to contact company they have always been very accommodating and polite. I’d always use them for... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Absolutely fantastic company they are so very compassionate and reassuring that all will be fine. It took us a couple of days to get our lost kitten back but all is well. The both ladies that I spoke... Vis mer
The communication was seamless. The contact options were clearly stated, the member of staff who took my call was extremely helpful and my query was dealt with in the blink of an eye despite the fact... Vis mer
I had an excellent experience with Courtney L today and wanted to share how helpful she was. I was at the vets trying to sort out ownership of my dog as part of a relocation process, and we h... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
The Animal Tracker pet microchip registration database is government approved (DEFRA) and fully compliant with UK legislation relating to dog microchip registration.
Kontaktopplysninger
Har svart på 33 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Really helpful and reassuring
Really helpful and reassuring
I called and spoke to Grace who was…
I called and spoke to Grace who was most helpful and helped me register my dog for a change of ownership
Very helpful easy to contact and update…
Very helpful easy to contact and update new address phone number. Nothing is too much. Everytime iv had to contact company they have always been very accommodating and polite. I’d always use them for my dogs micro chips in future highly recommend
Great customer service help and advice
Great customer service help and advice
Excellent service
Excellent service, thank you so much.
Very helpful and efficient.
Had a slight issue with my account…
Had a slight issue with my account which was resolved immediately over the phone. Website straightforward and easy to use
I object to being forced to take out an…
I object to being forced to take out an annual subscription just to initiate a transfer of my puppy when the breeder has already input my details onto the site. I called and requested a basic transfer but was told I still had to pay the £15 to enable the transfer to be completed. I was assured that the subscription could be easily cancelled. After completing the payment I found there was no way of cancelling the subscription on the website. I do not want repeat payments going out of my bank account. Another phone call has hopefully resolved this issue. I have been assured that the payment has been cancelled for next year. I think it’s unethical to put people in this position, with a threat of a £500 fine if you don’t pay.
The staff were polite and I hope have resolved the issue but I am £15 out of pocket and have wasted my time trying to sort this out. My previous pets were registered with two other data bases at no charge. If I had the option I would not choose this company just to comply with government legislation.
Fast response when calling to update…
Fast response when calling to update details. Spoke to Nicky J who was such a polite, well mannered person and dealt with my query efficiently.
Thank you Nicky J
my review
luke was very helpful over the phone and resolved my issue without any problem and was happy to help
Fast and efficient transfer and quickly…
Fast and efficient transfer and quickly able to resolve an issue when an incorrect address has been entered by the breeder
Absolutely fantastic
Absolutely fantastic company they are so very compassionate and reassuring that all will be fine. It took us a couple of days to get our lost kitten back but all is well. The both ladies that I spoke to were a delight. They gave me good advice with how to entice my kitten back home. They were both lovey to talk to and when we did find him and report him reunited again the lady sounded just as pleased to have him back as we did. Thanks again you people are the best ⭐
Recently moved house, updating Pet microchip info....
We have recently moved house and are in the process of 'changing address info'. I contacted Animal Tracker (quite late on Thursday afternoon), but a very helpful and friendly lady, 'Olivia', was able to help me.
Updating microchip information for your pets is very important - we'd always recommend Animal Tracker, they have always been extremely helpful!!
Absolutely fantastic advisor was so…
Absolutely fantastic advisor was so helpful and really amazing he was the best very happy
AVOID this animal tracker at all costs
AVOID this animal tracker at all costs. Once its put into your pets its impossible to register yourself as the owner without jumping through loops and paying extra money you shouldn't have to!
Luke was great on the phone
Luke was great on the phone, great easy for service for peace of mind.😁
Like was extremely helpful and solved…
Like was extremely helpful and solved the problem
Transfer of details
Grace was polite and knowledgeable and sorted out the transfer for me with no problem.
Absolutely amazing service!
Absolutely amazing service!
Animal Tracker has been incredibly helpful from start to finish. Everything was explained clearly and professionally, and the whole process was very easy and stress-free.
Their team is supportive, responsive, and truly cares about helping breeders and pet owners.
I highly recommend Animal Tracker to anyone needing microchipping services for puppies. I will definitely continue using their services in the future and recommend them to everyone I know!
Thank you for such a great experience! ⭐️
Extremely helpful and understanding…
Extremely helpful and understanding staff as I was having difficulty with the registration
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