Al-Murad Tiles Anmeldelser 

Went to their Parkgate store as one in Barnsley you disturb the staff who are washing their cars or on the phone to mates, found tiles we liked, just after we left I popped back in to ask if they're in stock "yes" was the reply, went and looked elsewhere but decided on the tiles we'd seen, went in today and said I want x4 boxes and was told "no chance" I asked why and he said they needed ordering, I pointed out less than 24 hours earlier he confirmed they were in stock and apperently I asked about size of tiles, said no we asked that before we left and I came back a few mins later and asked, apperently I misunderstood, do you have in stock? Yes! What is there to misunderstand, I will never step foot in one of their shops again (which are always empty) should've walked out yesterday when we asked about a tile we'd seen online and he said they have too many tiles to know where they were and to go and look (we never found it) i hope they go bankrupt then their staff can sit in barber shops doing nothing all fay instead, at least they won't annoy people.

Very nice people and prices

They measure for you sell you too much tell you that you can take any excess back. Sounds great until you try to do it. Told me I could take back when builder finished. Didn’t get a proper receipt as systems down now will not take back staff so rude when you go back. Customer service is a joke an answer machine that you cannot leave any message as mail box is full says it all. E-mailed to eventually get a reply saying shop called so will not be dealing with you. What a load of 💩. Never use them again

Absolutely amazing,Ranjit always goes above and beyond to help us out. Absolutely top class service

I always get my tiles in Barnsley branch and Mohsin was absolutely brilliant and very knowledgeable and friendly service. Always find what I needed.
Thank you

Mohsin Barnsley branch

I got my tiles from the Torre Road, Leeds branch. They have a massive choice and we’re extremely helpful with my choice of goods and beat other dealers on price. Highly recommended.

Bought over £1000 worth of tiles from here and now refuse to take back one box of tiles
We were let down by the tiler who is a regular customer of Al - Murad so missed the thirty day return window
I sent email to them on 06/10/25 never replied today 14/1025 I rang them to find out why my email was not replied to never gave me an answer just stated thirty day clause I did explain we were pensioners and could not afford to loose money like this
His reply was not is problem I will never use or recommend this company ever
Well Al-murad have replied to my feedback telling me to ring this number 0113 322 8075. it does not get answered but goes to voicemail but the voice mail box is full LOL great customer service not
Also sent email address for me to send my original email which never got answered last time so what is the chances of it being read and answered this time ?????

I visited the castleford store today and wanted to leave a review for the male staff member who we dealt with (shoulder length dark hair) as he’s served me multiple times while I’ve been in store and he always goes absolutely above and beyond to help us find the best products and give us advice he’s so friendly and lovely to speak to, pointed us in the right direction and we got everything we needed from the shop.

I particularly wanted to recognise Sheraz in the Bracknell store for being so helpful in helping me decide what I wanted to order by letting me take samples home but particularly going above and beyond to assist me with a big problem I had with my delivery! He really was a superstar! You need more employees like him!

Excellent customer service by Wahid and his colleague Vohey. So helpful and informative. Giving great advice on availability and styles of tile. Highly recommend

We don't normally bother with leaving reviews online. But for the last couple of years we have been buying tiles from Al-Murad in North Watford and we cannot fault the professionalism and excellent customer service. The staff are what make a business stand or fall and Hassan and Suven are always patient and helpful with suggestions for what will work best for a project. Prices are very reasonable compared with other better known companies. Only downside is we should have left a glowing review sooner.

Nick from Hayes was very helpful and knowledgeable. Helped me get all the bits i needed for my bathroom renovation.

Shiraz from the Bracknell branch was a huge help, really nice guy. Helped us buy tiling and a sink

Sheraz Bracknell , outstanding service,very polite

Al Murad in Scunthorpe provided me with the best service possible when ordering Tiles and all the other peripheral supplies needed and gave me a very decent discount too.All the Staff are friendly , helpful and obliging but there is zero pressure and the entire experience was totally chilled.Also have to say that before I discovered Al Murad I had already visited all the high street tile companies and have to say that AM have by far the greatest selection and choice under one roof compared with all their competitors.Many Thanks indeed.

Nick in Hayes was very helpful and polite.
Good advice good service.

Ray hayes branch
We were very pleased with the service we received today. He was very pleasant polite and helpful And he had humour too.
Excellent service.
Very satisfied customer.

Ray from Hayes good service

Visited the Bracknell store today . What a very friendly and helpful team at this store. Thank you so very much for all your help today . Thoroughly recommend them .

We purchased bathroom tiles, grout and trim from Suven in the Watford branch. He remembered us from a few years ago and provided fantastic help and advice on both occasions. He is really good with all of his customers. We will always go back to Suven at Al-Murad for any future jobs.