AJMovers Anmeldelser 

241
•
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

AJMovers were absolutely brilliant. We had been seriously let down by a bunch of cowboys and needed 6 moving boxes and two bikes transported from UK to southern France at very short notice. Andy was b... Vis mer

Vurdert til 1 av 5 stjerner

Catastrophe ,compagnie d amateurs .. j attends mon déménagement depuis le mois de juillet et les deux meubles livrés sont arrivés cassés car non protégés . . J attends le suite depuis 3 mois . Com... Vis mer

Vurdert til 5 av 5 stjerner

I'll always pay a little extra for quality and reliable service and these guys haven't let me down with the 2 jobs they've done for me so far, another move from London to Manchester, collected white g... Vis mer

Vurdert til 5 av 5 stjerner

AJ Movers moved us from London to Copenhagen. They were extremely professional, helped us with packing delicate items and were very communicative. They arrived at our house on time and at our new pl... Vis mer

Informasjon om virksomheten

  1. Flytting og oppbevaring

Skrevet av virksomheten

Professional house and piano movers !Completed 25000+ moves in 15 years! We done 1000s of moves to Swiss.Germany,Austria,Spain.France,Italy,Ireland. Piano movers,House relocations, Furniture movers.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

241 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 50 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(241)

24 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Ajmovers made our move so much easier

Ajmovers made our move so much easier. The team was very professional and thoughtful of our needs. They packed everything carefully so not one single item was damaged. I would recommend them to anyone 100%. Thank you all for making our move run smoothly.

29. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Efficient, helpful and quick to respond

It couldn’t have been easier with White Glove Removals. They were quick to respond to my initial enquiry and once I had accepted the quote, Andy kept me updated.
The piano left the UK on Monday and was with us in France on Tuesday. The removal men were extremely careful with the piano.
I would definitely use this company again.

21. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Andy and his team have moved a couple…

Andy and his team have moved a couple of upright pianos for me in the last few months. On both occasions, the service has been quick, efficient and reasonably priced. Really good comms too. Many thanks!!

14. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

EXTORTIONISTS. Absolutely atrocious NIGHTMARE experience from start to finish. Stay away, choose ANYONE but these guys.

I did my research on moving companies as it was VERY important for me to have a smooth experience moving from the UK to Spain. I have a 1-year-old baby, which makes everything exponentially more complicated, and I was willing to pay extra for a company that would go the extra mile to make things easy. Folks, this is NOT that company. Every step of the way, they messed up, and then they charged US for it.

Here's a timeline of our interactions:
1. I find these guys and hire them to come on 1 July.

2. My moving date shifts one day earlier to 30 June, and I communicate this to the movers via email. They confirm, and I have email record of this.

3. 30 June arrives. No one shows up.

4. No one answers any of the phone numbers I have for them. I find a customer service number in someone's "out-of-office" message (it isn't available ANYWHERE else). Customer service gets in touch with them and I finally hear back that they still think my move is tomorrow, 1 July.

5. I have to change my husband's flight so that he can stay to oversee the move, which costs £175. I ask the company to cover this; they immediately say no. I have to fly alone with my 1-year-old.

6. They send us an invoice for the move. They charge us an extra £500 + VAT for items that they say were not on the inventory -- which is fair enough, although unexpected. They also charge us for a "sofa," which is absurd since we don't own one. They took off this charge when we contested it, but I want to mention it here because it illustrates how absolutely incompetent they are.

6. Fast-forward a few days later to Spain. They want to charge us for having to wait a day until they can transfer the boxes to the new flat -- but they ALREADY charged us for this. I have to show them their own invoice to prove it. Again: incompetent.

7. They say they'll show up between 7-8am. My husband goes there to wait from 6am to be sure. No news from them during this time. At 9am he gets a call from them asking for the address (how do they not know this already?!). They don't show until 10am.

8. They want to park right in front of the flat, but it is illegal to park there. My husband explains this to them, and they call their boss. They then say either they park elsewhere and charge us £700 or they park in front and we have to pay any fines. They try parking in front and immediately all the neighbors start complaining, and then the police show up within 5 minutes and tell them to get out.

9. They hold our stuff hostage until we pay them £700 because they can't park illegally.

10. Some of our stuff broke (a glass frame, a 3D printed statue, our bbq grill cover) or was damaged (a custom-made wooden table, a wooden baby toy). We advise them of the damage while they're here in person, including have them take pictures of it. We also took our own photos. We send photos plus original receipts for the items to them via email since we paid for insurance, and we ask for it to be reimbursed. We're told that just to file an insurance claim costs £350 (?!?!) and that we likely won't be paid back more than 25% of the original cost of the items. They offer to pay us £100 "out-of-pocket" just to be done with it. We accept as at this point we're absolutely disgusted with the entire experience and just want it to be over.

The original bid they made for us and we accepted was £2000. We ended up paying £4776 due to them nickel-and-diming us (plus having to change a flight) because they KNEW we were stuck with them and had to get our stuff back. This is not to mention all our stuff that was irreparably broken and damaged.

THESE GUYS ARE EXTORTIONISTS. DO NOT TRUST THEM. I saw all the positive reviews and thought this looked like a legit company, but I was DEAD WRONG, and you will be too if you end up contracting this crappy excuse for a moving company.

11. juli 2022
Anmeldelse skrevet uten oppfordring
Logoen til AJMovers

Svar fra AJMovers

Good Morning,

AjMovers are incredibly sorry that you have been left dissatisfied with the service provided.

Upon review we can see that the move has been marked as complete however we can only apologise that the Transport Provider advised that you would be charged extra.


We do apologise for any inconvenience this matter has caused.

Kind regards,
Andy.

Vurdert til 5 av 5 stjerner

They were absolutely excellent

They were absolutely excellent. Competitive in terms of price, great and frequent communication, delivered exactly when they said they would - I would use these guys again without hesitation. Thank you!

7. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

All good!

All good! Piano here safely & men very helpful. Good price & efficient service, thank you!

18. mai 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Highly recommended

I had an excellent international service, good price, excellent communication, trouble free. Would definitely recommend and use again.

16. mai 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Part load transport

Andy and his team moved some boxes for me overseas and provided an excellent service! The van arrived on time to collect everything, and kept me informed on where my boxes were while in transit.
Excellent service!
Couldn’t fault them!

13. mai 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service! Highly recommended.

WhiteGloveMovers from Shiply platform delivered my piano across the UK and brought it upstairs too! All done with care.
Excellent communication and peace of mind!
Professional, quick and and reliable service. Highly recommended.
Thank you, Andy!

30. april 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Satisfied customer

I requested a quote to move a piano from Denmark to Belgium and eventually started working with AJ Movers. Everything went very smooth, communication was great and the piano was very well handled. I recommend them for sure!

26. april 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A fantastic service.

A fantastic service.
Polite, professional and punctual.
The team of x2 guys couldn't have been more helpful.
Extremely caring and understanding in all aspects of their service.
I will definitely be using and sharing their services again.

25. april 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Value based helpful movers

Super helpful team of movers and drivers. Happy to lift, carry, load and unload items.

Booking the move was a breeze; their office staff are extremely responsive on email making the whole experience stress free.

5. april 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Moved from London to Switzerland

Moved from London to Switzerland. Picked up Thursday evening and delivered Sunday evening. They where in an out in less than an hour and everything in perfect condition.
Super fast and efficient! Would use again in a heart bear and would highly recommend to everyone!

31. mars 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Extremely efficient and cost effective

We moved from Switzerland to London and AJ movers were super efficient, very cost effective and generally very nice guys! They were in and out of the house in an hour and in London the following morning without a single issue and all items completely intact. Thank you!

28. februar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Highly recommended WhiteGloveMovers

I can highly recommend the WhiteGloveMovers. They moved our piano from UK to Germany without any issue. The contact was very friendly, the organisation super flexible. I received milestone updates during the transport and the helpful drivers delivered according to the 7R of logistics. I would contact Andy again for any type of shipment. Thanks for the professional and smooth delivery!

23. februar 2022
Anmeldelse skrevet uten oppfordring

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