How can this place be so bad? My Mum left her walker at Stansted airport. I know they had it because the airport rang me, but then they sent it to this black hole and since then I have zero informatio... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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This is a complete scam of a company. I've seen better websites created by teenagers in their IT class. It's completely non functional, missing key action buttons, meaning that you can't claim your pr... Vis mer
its been a week i see i lost an item on , and thinking i have located on their web sight - noone is acknowledging my claim and the offline chat is not working , no telephone number . There is c... Vis mer
Truly impressed. I want to say huge thank you to the whole team. I recently lost a gray handbag during my flight and reported it through airlinelostproperty.com. I found the item listed on thei... Vis mer
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This is a complete scam of a company
This is a complete scam of a company. I've seen better websites created by teenagers in their IT class. It's completely non functional, missing key action buttons, meaning that you can't claim your property. As others have mentioned, the chat is never manned, even during advertised opening hours. Absolutely shameful that easyjet have been so cheap to use this 'service'. I've been trying to claim my lost property from the site since 21st Nov 2024. It's now Jan 2nd.
21. november 2024
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Worst service ever experienced before
29. oktober 2024
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No feedback to enquiry whatsoever so…
No feedback to enquiry whatsoever so left to trawl through hundreds of similar items. Listing the flight operators against the recovered items would help!
7. november 2024
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Awful experience
I Left a passport on my easyJet flight and was advised to contact these people to log the property and contact for retrieval. It has been two weeks and I haven't been able to contact them at all. Their contact number is an automated system. Their live chat is only listed as 'open' between 9am-1pm.. however whenever I go on the chat there are no agents available and there is no system to wait. There just seems to be nobody working here. I cannot believe big airlines have contracted this shambles of a company to handle peoples lost property. The website is as basic as you'll see on the entire internet. I am so unhappy as I have no idea of how to get my passport back! If anyone is working at the company please help I will provide my reference
18. oktober 2024
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amazing service and extremely helpful 5…
amazing service and extremely helpful 5 star
26. juli 2024
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Just very inefficient, I had to do a lot of chasing
I had to get in touch with this organisation about a pair of glasses I left on a flight and when they couldn't find them I requested confirmation they hadn't been found for insurance for which they charged me £5. I waited 2 weeks and eventually they sent a letter after a bit of badgering. I had thought it was bit of a scam as I paid them for what I thought was something they could have done quite quickly and then waited and received nothing.
28. februar 2024
Anmeldelse skrevet uten oppfordring
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