Accord Mortgages Anmeldelser 

997
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

It is unbelieveble what we was able to achieve for this young first time buyer. At first, we applied with other lender, as JBSP with her dad and monthly payment was so much higher for her because of h... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I like that you can speak to the underwriting team and explain clients who have complex cases, sometimes a quick chat is all that's required. Thank you Accord for listening.

Vurdert til 1 av 5 stjerner

Not impressed and would not recommend. Have been with them for nearly 2 years and have just found out that a Special Payment Plan (confirmed in writing) set up for just a few months to pay back arrea... Vis mer

Vurdert til 5 av 5 stjerner

Excellent service, fast turnaround from application to offer on an application with a large income stretch that wouldn't fit with any of the major High St lenders on their enhanced multiples, no reque... Vis mer

Informasjon om virksomheten

  1. Realkredittinstitusjon
  2. Finansinstitusjon

Skrevet av virksomheten

Accord Mortgages is a dedicated intermediary-only lender and part of Yorkshire Building Society. We exist to help brokers look after what matters most - your clients, with both residential and buy to let mortgage solutions. At Accord you can expect a common-sense approach in everything we do, with every case for every broker. Our common-sense flexible underwriting is there to help with complex cases. We also provide direct access to underwriters with a dedicated underwriter managing your case from start to finish. Our knowledgeable and experienced sales team are available by phone and webchat to support you and we have a host of online tools to help you find the information you need quickly and easily.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

997 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(997)

186 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Brilliant experience, a Very efficient Mortgage Lender.

Brilliant experience. Very helpful with initial underwriting and DIP straight through to completion.
A real person calls you to make sensible decisions rather than all tech.

8. mai 2025
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Svar fra Accord Mortgages

We're happy to hear that you had a brilliant experience! We appreciate your highlighting our helpful underwriting and personal touch throughout the process. Thanks for your feedback.

Vurdert til 1 av 5 stjerner

utterly useless

i have had over ten mortgages in my life, I have never been subjected to so many pointless requests in my life,the application has taken over three months and Accord have now complained that its taken so long and are threatening to withdraw their offer, meaning i would have to start the whole banal process all over again. The only reason it has taken so long is they want to scrutinise every detail of my financial life, without any reasons given as to why . Even my mortgage advisor has pleaded with them to see sense. The only reason i have stayed with them is i am too far in to start again. They are the worst lender i have ever come across

16. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Accord Mortgages

We appreciate your feedback and regret to hear about the difficulties you've experienced with the mortgage application process. I have sent you a request privately for more information about your account so I can investigate this further. Thank you.

Vurdert til 4 av 5 stjerner

Generally good

Generally good, but the porting application is a bit cumbersome.

28. oktober 2025
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Svar fra Accord Mortgages

We appreciate your feedback regarding the porting application and will work to improve it.

Vurdert til 5 av 5 stjerner

Accord lend out of the box

Accord lend out of the box, and are flexible with there criteria. Processing times were very good so had no problems!

28. oktober 2025
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Svar fra Accord Mortgages

We're happy to hear that our lending options and efficient processing met your needs. Thank you for sharing your positive experience with us!

Vurdert til 5 av 5 stjerner

Excellent help from Accord when the…

Excellent help from Accord when the purchaser of my clients' current home pulled out at the last minute. I know my clients' were very happy.

21. oktober 2025
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Svar fra Accord Mortgages

We're happy to hear that we could assist your clients during such a difficult time. It's great to know they were very happy with our support. Thank you for your feedback.

Vurdert til 1 av 5 stjerner

Awful slow service

Awful slow service. Spend a fortune getting documents drawn up from accountants. 6 weeks of underwriting for the underwriter to say she’s not sure if we can have an offer or not. Very indecisive time wasters.

6. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Accord Mortgages

We appreciate you sharing your experience. We're sorry to hear about the slow service and uncertainty you faced. We'll review your feedback to improve our processes.

Vurdert til 5 av 5 stjerner

quick and great criteria

quick and great criteria, interaction with a real person

14. oktober 2025
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Svar fra Accord Mortgages

We're glad you had a good experience with us. Thanks for your feedback!

Vurdert til 5 av 5 stjerner

Currently reliable and useful lender…

Currently reliable and useful lender with regard limits and criteria etc. Can't ask more than that.

14. oktober 2025
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Svar fra Accord Mortgages

We appreciate your positive feedback! It's great to know our lending services meet your needs and expectations. Thank you for sharing your experience.

Vurdert til 5 av 5 stjerner

always great to work with Accord

always great to work with Accord. The underwriters are always in contact trying to assist you in the best way possible

7. oktober 2025
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Svar fra Accord Mortgages

We're happy to hear that our underwriters provide such helpful support. Thank you for sharing your positive experience; we appreciate your feedback!

Vurdert til 5 av 5 stjerner

BDM at their best

Such an easy application process with an effective BDM

14. oktober 2025
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Svar fra Accord Mortgages

We're happy to hear that the application process was easy and our BDM was effective. Thank you for your positive feedback!

Vurdert til 1 av 5 stjerner

Huge undervaluing after renovations

I put thousands of pounds into renovating my home after which Accord undervalued the property by 11.5%, actually taking the price lower than what I bought it for. Something about this is just not right, especially considering prices in my area have recently risen by 1.6%.

1. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Accord Mortgages

Thank you for taking the time to leave a review. I have sent you are request privately for more information so I can investigate this further for you.

Thank you.
Katie

Vurdert til 5 av 5 stjerner

Very good experience true to your word…

Very good experience true to your word on a difficult property and income structure scenario and we got it over the line

7. oktober 2025
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Svar fra Accord Mortgages

We're happy to hear that we delivered on our promise, especially with the complexities of your property and income. Thank you for your positive feedback!

Vurdert til 5 av 5 stjerner

The communication with the Business…

The communication with the Business Development Manager (BDM), Sophie, is excellent. She is consistently helpful and always clarifies any questions I have, offering great support.

The case processing is fast: valuations are arranged promptly after submission, and the underwriters are highly efficient.

All of the cases I have submitted to Accord so far have quickly received an offer.

I am extremely satisfied with the service provided by Accord.

7. oktober 2025
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Svar fra Accord Mortgages

We're happy to hear that you're extremely satisfied with our service. It's great to know the communication, case processing, and speed to offer met your expectations. We appreciate your positive feedback and I have fed your comments back to Sophie.

Vurdert til 1 av 5 stjerner

This lender has been truly awful

This lender has been truly awful. They have been holding up our house sale now for weeks because they do cannot send a simple email to our buyer’s solicitor to confirm they will release the funds. We can’t exchange and, consequently, we have lost our on progression. They previously would not verify their mortgage offer through the usual portal causing a three week delay. They are a joke. DO NOT USE!

8. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Accord Mortgages

Thank you for taking the time to leave a review and I am sorry that this was your experience. I have requested some further information privately so I can look into this further.

Thank you.

Vurdert til 5 av 5 stjerner

overall service very good and whenever…

overall service very good and whenever we had interaction, all members of staff were personable and efficient.

7. oktober 2025
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Svar fra Accord Mortgages

We're happy to hear that you found our service very good and our staff personable and efficient. Thank you for your positive feedback!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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