After my credit card company refusing my payment. I did my homework on the company and decided to take the risk. Apart from being told my stove would be delivered on Wednesday, I phoned them and got t... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The bbq that we were looking for was being sold by Abell at the best price including free delivery. From the initial ordering (which was extremely easy), to delivery was spot on. The delivery compan... Vis mer
Selskapet har svart
I placed my order on the Saturday before Bank Holiday Monday, and it was delivered the following Friday. My fire looks amazing now it is fitted, thank you all for a smooth order from start to finish.... Vis mer
Selskapet har svart
We ordered a Weber Master Touch BBQ and it was unfortunately damaged during delivery and before it arrived to us. Sarah and Paul were very understanding and acted quickly to resolve the problem with... Vis mer
Informasjon om virksomheten
- Møbelbutikk
- også i
- Baderomsoppussing
- Forhandler av vedovner
- Grillforhandler
- Gulvbeleggbutikk
- Kjøkkenombygger
Skrevet av virksomheten
Bell are passionate about design and enhancing your home and garden with quality products. We’re working tirelessly on evolving our store as we’re driven at becoming the best interior design showroom in the UK. We partner the finest brands from Mackinosh, Villeroy & Boch, Hansgrohe, Charnwood, Rais, Stovax, Amtico, Kamado Joe, Traeger plus many more, that are equally as passionate about offering you the best style for life.
Bell
Skrevet av virksomheten
- The Home LifeStyle Store
Kontaktopplysninger
Kingsthorpe Road, NN2 6LT, Northampton, Storbritannia
- 01604 777504
- onlinesales@abell.co.uk
- www.abell.co.uk
4,8
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Amazing service
Amazing service. Ordered one day and received the next. Beautiful tap too. Thank you.
27. mars 2026
The fire is great, service is fab
The fire is great. The service and delivery from Bell was very good. I can’t stand companies that don’t deliver on their promises. Easy to navigate around the site and delivery was prompt. Would use them again. Thanks
12. mars 2026
Good place to buy but their delivery…
Good place to buy but their delivery restrictions made it very awkward. Originally insisted someone had to be in to accept the delivery and said there would be a charge if we were not there to take it. I phoned and explained we would likely be out during the day so I said that maybe I should just cancel the order - told there would be a charge despite have no more than a general idea when it would be delivered so could hardly stay in all day. They then said it could be left at the property if I emailed to say I would accept responsibility for it (I have lots delivered without me be here!! I emailed accordingly. The next day they arrived when i was out and did not leave the parcel - very frustrating. Call Bell and they eventually arranged for a delivery later in the day. So all ended well. However, a very frustrating process and I would not have ordered from them if I knew they were so restrictive.
20. mars 2026
Company and product was great, delivery was diabolical
Company and product was great, the delivery service was diabolical, the driver blocked my neiboughs driveway and he could not get out, when she got it off the lorry she was not helpfull in helping to get it to the front door and just left it sitting in the middle of the driveway so no cars could get in or out
20. februar 2026
Svar fra Bell
Hello Lee,
Thank you for your feedback regarding the delivery.
I have reviewed the delivery photo along with the location, and I can confirm that the dispatch emails do state that delivery is to be made on a kerbside basis. From the proof of delivery image, it appears that the driver placed the item by your front door, which goes beyond what would typically be expected for a standard kerbside delivery.
That said, we do value your feedback and will ensure this is passed on to the delivery company for their review. We will also include your comments regarding the driver blocking a neighbour’s driveway; however, we will note that in a cul-de-sac it can sometimes be difficult to avoid this entirely.
If there is anything further you would like to discuss, please do not hesitate to let me know.
Kind regards, Bell Customer Care Team.
Efficient service
Efficient service . Emailed immediately with shipping details and a phone call to confirm delivery. A great quality product . Very happy with the product.
19. februar 2026
Excellent service from Bell when I…
Excellent service from Bell when I recently purchased a fire. Efficient, excellent communication and superb product. I am thoroughly satisfied with the whole process.
12. februar 2026
Excellent service
Excellent service. Delivery on time and well packaged. Great communication throughout, great value and first class follow up from Paul in the online sales team.
9. mars 2026
Great price
Keuco is an excellent brand.
The toilet roll holder is expensive but absolutely well worth it.
Bell was the cheapest retailer online.
Product well wrapped & delivered quickly 👍🏻
17. november 2025
Good communications
Good communications, helpful and supportive.
Was advised delivery date may slip a little, but three weeks was unfortunate.
27. februar 2026
Offered us only 40% of our delivery…
Offered us only 40% of our delivery that we had bought and paid for due to claimed shortages.
However, I could order plenty at their new, higher (double) price it seems.
That is dishonest and theft.
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bell
Good Morning Sparrowhawk,
Unfortunately we are unable to identify the circumstances within the business and don't believe your comments are about a specific experience you've had with ourselves.
If you believe they are, could you please provide your order number, the name of the sales person you dealt with and any additional information and email me directly at richard.kingston@abell.co.uk and I can reply with more accurate feedback.
Regards, Richard
Simple ordering process
Simple ordering process, good communication throughout and on time delivery.
Great all round, well done Bell!
24. februar 2026
Good communication & product delivered…
Good communication & product delivered in a timely manner.
16. februar 2026
A great service,in particular customer…
A great service,in particular customer services,for sorting an issue with DPD.
If only customer services of other companies were as helpful and efficient!
12. februar 2026
Efficient.
Easy to order. Quick confirmation and delivery as scheduled. Very well packaged. Well done.
12. februar 2026
Purchasing the product was easy
Purchasing the product was easy, We were not informed of our delivery untill the morning of the delivery, luckerly we could arrange for someone to be home. The delivery driver was extreamly rude, could not put four words togeather in english and was expecting my wife to except delivery from the road side.
It is a shame as I wont be useing you again.
11. februar 2026
Svar fra Bell
Hi Bernard, We apologise that you didn’t receive the despatch notification in advance of delivery — this is normally sent once the goods leave us, so we’re sorry if this didn’t reach you as expected.
I’m also sorry to hear about your experience with the driver. We will certainly pass this feedback on to the courier company.
For clarity, our product pages do advise that pallet deliveries for stoves are kerbside only, as this is the service level provided by the pallet network. However, we completely understand that this can still be frustrating.
Kind regards, Sarah, (Bell Online Team)
Sleek and modern electric stove
Lovely looking electric stove with realistic flame, sleek and modern design.
Low fan noise when heat is on, soon warms the room up.
Comes with a remote control to change flame and bed settings and can set to a maximum temperature that suits you.
Would highly recommend this stove and Bell company who kept me up to date on delivery.
11. februar 2026
Great company to deal with
We visited the store less than two weeks ago where we had an excellent experience. The sales people were helpful, knowledgeable and efficient without being pushy. They delivered our fire this morning as per our conversation with the logistics manager. It was refreshing to deal with respectful human beings as opposed to automated systems. The delivery men were respectful, friendly and courteous. Great company to deal with and would highly recommend to others.
29. januar 2026
Anmeldelse skrevet uten oppfordring
Was fab service from ordering to…
Was fab service from ordering to delivery and easy to order
2. februar 2026
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