I have used 2 for 1 three times, first time was fine, second time poor with delays and misinformation. I figured the second time was a one off - and used them again. Third time was worst yet, variou... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered two pairs of glasses on August 22nd, both of which were listed as 'in stock', with specific stock levels indicated (e.g. only 9 left). After a month, I was informed that one pair... Vis mer
They took 16 days to arrive (6-9 days later than they quote) whilst living in the same country they operate from. Poor communication and poor grammar in the few emails they sent me. Lenses are bad qua... Vis mer
Iordered two pairs of glasses one reading one distance for my husband. After a couple of weeks the lenses on the reading glasses cracked all around the frame. I sent them back (I had to pay the postag... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Gemini House, Hargreaves Rd, SN25 5AZ, Groundwell, Wiltshire, Storbritannia
- 01720 30 2020
- info@2for1glasses.co.uk
- www.2for1glasses.co.uk
1,3
Dårlig
116 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent, caring service.
An optician queried my prescription which proves to me that they care about what they give to their customers rather than just delivering a product that may have not been correct. Excellent, professional service.
13. februar 2016
Anmeldelse skrevet uten oppfordring
Good service.
Good service but had a bit of a problem with the order... I wasn't notified that one pair of frames was being sent and dispatched at another time so was confused when I didn't receive them in the first place; lack of communication. All is good apart from this however.
10. februar 2016
Anmeldelse skrevet uten oppfordring
Great value
Best service and value glasses I've ever brought. First time buyer online for specs, and will definitely buy again thanks
Julian
10. februar 2016
Anmeldelse skrevet uten oppfordring
Brilliant
Using the site couldn't have been easier.
10. februar 2016
Anmeldelse skrevet uten oppfordring
good, but...
Good glasses (Oakley barrelhouse). A lot cheaper (£140 cheaper) than high street opticians.
Shame it didn't come in a case though, just bubble wrapped.
10. februar 2016
Anmeldelse skrevet uten oppfordring
Acceptable, not Exceptional
Placed two orders (with identical prescriptions) at the same time. One order has been delivered (although there were numerous problems with the tracking and nobody could provide a definitive answer as to where my glasses were until they actually turned up, despite being 'signed for' by someone in Cardiff which is 100 miles away).
I am still waiting for the other order.
9. februar 2016
Anmeldelse skrevet uten oppfordring
Svar fra 2for1glasses
Dear Mark T,
We're sorry to hear of the problems and delays with your order, and we're pleased that you have received one pair.
Looking at the order number, there was only one pair selected when the order was placed, but if you contact our Customer Service team with the second pair you wanted they will be pleased to place the order for you.
Kind regards
241Glasses Team
2nd pair didn't come
The first pair I ordered weere fantastic. Exactly what I wanted and arrived within 5 days. As they where premier ones I ordered a select also however these still have not come.
2. februar 2016
Anmeldelse skrevet uten oppfordring
Svar fra 2for1glasses
Dear Mr Kilshaw,
We're sorry your second pair haven't been delivered yet.
We've checked with Royal Mail, and they tried to deliver the parcel on the 29th, but couldn't leave it in a safe place so it's being held at the Harehills Sorting Office. Royal Mail should have left you a notification slip, but if you can contact them to either re-arrange delivery, or pick them up from the Sorting Office.
Your tracking reference to use is FP000082407GB.
Kind regards
2for1 Glasses Team
A very professional and responsible service
I ordered some glasses and 2for1glasses were very quick to get in touch and query my order which wasn't quite right. I was very impressed with this. The glasses have now arrived and I am very happy with them.
1. februar 2016
Anmeldelse skrevet uten oppfordring
a nice genuine company
I ordered some expensive glasses from them and they arrived very quickly alas they were not the colour of frames I'd expected, so I returned them the same day to them, they received them the following day. That same day I received an email from them stating that my credit card had been fully credited, now you can't ask for more. When I am next in the market for glasses or if I know anyone that it, I would definitely recommend them
28. januar 2016
Anmeldelse skrevet uten oppfordring
Tom Ford
purchased designer glasses and a free pair for less money than other sites. Delivery was really quick and happy with the experience. Great site and good service. Would recommend this site.
27. januar 2016
Anmeldelse skrevet uten oppfordring
If carlsberg did glasses.....
Spectacular (pun?) value for money. Exceptionally quick and the customer service is trustworthy and comforting.
27. januar 2016
Anmeldelse skrevet uten oppfordring
Really good service
Really good service. Quick delivery. Great prices.
Helpfully rectified the perscription of the glasses free of charge as I sent them the incorrect details.
The glasses I ordered and paid for and the ones I received for free were far cheaper than compared to other online retailers.
Improvement I can suggest
- the tracking of my order on their website wasn't accurate. It did actually get to me quicker than the 10 - 14 days after being ordered that they say on their site.
- to receive more professional looking emails once the order is being progressed. The email I received was just a one liner saying "Your order xxxx is being assembled by one of our technicians.".
26. januar 2016
Anmeldelse skrevet uten oppfordring
Fantastic
Great choice of eyewear, excellent offers and fantastic customer service, would highly recommend
26. januar 2016
Anmeldelse skrevet uten oppfordring
great price,fast service
I have previously use 2 for 1 glasses, so I ordered my new glasses through them too. The process is easy, fast and much more cost effective than ordering through an optician. I love my Ray Ban 5184's, this is my second pair. The first pair lasted 4 years and a backpacking trip around the world. I also recieved my free pair of prescription sunglasses too. Thank you :)
25. januar 2016
Anmeldelse skrevet uten oppfordring
Fast and fabulous!
Very impressed! I ordered my glasses on Monday and was wearing them by Friday!! I bought a pair of prescription Ray bans and got a free pair of prescription Pepe! I am so happy my husband has now ordered some for himself too... Will be back for prescription sunglasses in the summer!
25. januar 2016
Anmeldelse skrevet uten oppfordring
Excellent prices, fast service, very good customer service
Had reservations about ordering glasses on the internet, but this is the way forward.
Vast range of designer frames and less than half the price of opticians with lenses.
Customer service is excellent - a person at the end of the phone who can sort anything for you. When I did not apply the sale discount code to get the best price, a quick call and it was all sorted and I had a refund in less than 10 minutes.
25. januar 2016
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.