Got a tonne of coyle coal delivered to ROI for 485 euro including delivery, delighted! Nice delivery driver too, did his best to get the coal as far down my drive as he could
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Delivery in 3 days even though I initialy ordrered from the UK advert by mistake. I burn ovoids all the time but these are exceptional in comparrison to what I have been using, also no doubt the bags... Vis mer
2nd time ordering coal. Excellent, just like the first time. The coal is for our home burner; it works out cheaper than using the houses heating. It arrived a few days after ordering, and they dropped... Vis mer
Great service and delivery all round. Lisa from the Wray group has been excellent and kept me updated when needed. The delivery got a tad confusing as I needed to be elsewhere but arrived as the drive... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
58A, BT82 8JG, STRABANE, Storbritannia
- 07716129244
- info@wray.group
- wray.group
4,9
Enestående
336 anmeldelser
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quick delivery
Quick delivery, well packaged, using first bag now burns well.was recommended by friend. So far would definitely buy again
26. november 2025
good communication and easy to deal…
good communication and easy to deal with will definitely use again
17. november 2025
Friendly helpful and prompt delivery
14. november 2025
The efficiency of the lads putting the…
The efficiency of the lads putting the coal in my van.
14. november 2025
Excellent company to work with.
Very easy transaction, polite friendly and helpful staff. Very good communication throughout the transaction. Coal arrived in very good time and was well stacked and wrapped. I will use Wray again in the future.
24. oktober 2025
Great service
19. november 2025
Website error!
Order accepted and paid for online, confirmation email received.
Following day email received cancelling sale.Reason being that item sale and payment shouldn’t have been accepted online.
Very disappointed.
10. november 2025
Svar fra Wray Group Ltd
Good Evening Frances
I am so sorry you felt the need to give us a 1 star review. That is dissapointing as we were just following government guidelines, we cannot send colombian coal to ROI.
This was as you says a website error which it was unfortunately. The joys of technology.
We got this refunded straight away the next day at the earliest we could.
We hope you appreciate the reason under the circumstances, our hands are tied with ROI deliveries of smokey coal as it is prohibited.
Many Thanks
Wray Group LTD
Svar fra Wray Group Ltd
Thank you so much for you kind review & custom.
Appreciated.
Lisa Wray
Svar fra Wray Group Ltd
Thank you so much for you kind review & custom.
Appreciated.
Lisa Wray
Delivery was excellent nothing was too…
Delivery was excellent nothing was too much trouble thank you
14. november 2025
Svar fra Wray Group Ltd
Thank you so much for you kind review & custom.
Appreciated.
Lisa Wray
Ray Butler
Very quick delivery used before product good and very helpful service. Thanks
14. november 2025
Svar fra Wray Group Ltd
Thank you so much for you kind review & custom.
Appreciated.
Lisa Wray
Made sure my delivery got to me great…
Made sure my delivery got to me great person to deal with thanks Lisa
4. november 2025
Svar fra Wray Group Ltd
Thank you so much for you kind review & custom. We really appreciated your patience with this one.
Glad all was sorted in the end.
Appreciated.
Lisa Wray
Svar fra Wray Group Ltd
Thank you so much for you kind review & custom.
Appreciated.
Lisa Wray
Wray group
Wray group ! Never heard of them until someone recommend them to me .
Hassle free great value great product nothing to dislike .
I’m very old fashioned and didn’t realise great service like this still existed
10. november 2025
Svar fra Wray Group Ltd
Thank you so much for you kind review & custom.
Appreciated.
Lisa Wray
The ordering was simple and…
The ordering was simple and efficient...the value was great for what we got, great coal, burns clean, lots of heat...and great delivery timing...well worth it, will definitely order here again
10. november 2025
Svar fra Wray Group Ltd
Thank you so much for you kind review & custom.
Appreciated.
Lisa Wray
Svar fra Wray Group Ltd
Thank you so much for you kind review & custom.
Appreciated.
Lisa Wray
What a amazing service you get at Wrays…
What a amazing service you get at Wrays ,full credit to Lisa and her team they go above and beyond to help you ,I ordered a ton of coal on a late Friday afternoon and Lisa said it will be delivered on Wednesday to lancashire and true to her word it was ,I will definitely recommend Wrays to anyone thank you so much Martin.
12. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wray Group Ltd
thank you so much Martin for the kind review & custom. We really appreciate it.
Glad all went smoothly with order & delivery.
Many Thanks
Lisa Wray
Very well perfection on lineorganised smooth sale from…
Very well organised smooth sale from start to finish and delivery on time and pleasant
5. november 2025
Svar fra Wray Group Ltd
Thank you so much for you kind review & custom.
Appreciated.
Lisa Wray
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