Wowcher Anmeldelser 

The price,the deals and the exciting colourful social media page.. ☘️🇮🇪

1 star as can't give zero! Ordered air fryer on 10th June, with speedy delivery. Delivery due on or before 12th June. Didn't arrive so I emailed to cancel order. But wowcher keep refusing to refund me and cancel the item. Hirix international ltd is the merchant and they are ignoring all contact. So left with no item, no refund, and nobody willing to cancel it. Legally entitled to full refund as they are in breach of contract but refusing to do this. Wowcher and Hirix have been contacted over and over again for the past 6days and still refusing to refund or cancel the order

Stay away from this company. I have spent 3 months trying to buy a mattress. Endless issues and dealing with robots. The latest issue I have is I ordered garden furniture which got my confirmation and delivery date to find out yesterday from the actual seller that no order was placed. Shocking I will never deal with them again. You constantly have to repeat yourself in there ridiculous ai chat

Updates order number MT3MV4-UW85DU can put my email address

Update2. Do you not look at the progress of your own actions. You emailed the seller last week and they responded that they never received the order. They said no order was sent from yourselves despite you telling me it was sent. Just refund my money I no longer want to deal with your company

Still waiting for a response and it’s now 2 weeks

Week 3 and I can not get a human to interact stay away absolute rip off

This company has no clue. I am now in Groundhog Day with its ai. Keeps asking the same questions over and over again!

Ordered what looked like a bench from this deceptive company. No where on their website did it mention I was buying a voucher. Figured it out a few hours later, redeemed the voucher, paid the €9.99 for delivery. Was given a delivery date of 3 days later, coming from the company Aosom.ie. Another UK based company pretending to be Irish. Friday 5th June came and went, no email from supplier, logistics company or anyone else about shipping, fishy. Monday arrives, I contact Aosom with wowcher voucher number, they have no such order. They tell me to resolve with wowcher. I contact wowcher by WhatsApp, I get an AI agent who leads me in circles. They start an email thread with Aosom, Aosom respond with same details, no order. Wowcher play for time for another 2-3 days, telling me its being resolved internally. Last message I get is last Thursday to say it will be resolved within 72 hours. I contact them today, I ask "its been 72 hours, what is happening?" The AI response is "we're sorry to hear you want a refund"....what? Who mentioned a refund? I want my bench. Their message has 2 options, 1 is wowcher voucher, 2 is refund to credit card. Refund to credit card has no details as to how I can achieve this. End of their message says this number is no longer in use, please contact this new number instead. I contact this new number, the AI agent plays Dumb and starts asking me what my name is, what the email is I used to order and that they will contact aosom to get a refund from them. Circle jerk. Joke of a company. Waste of time. You're rolling the dice using them, be warned. I've had to go to my bank directly with screenshots for a refund and hope visa stops supporting them.

AVOID ---- AVOID ---- AVOID

Purchased a dog training course and when I tried to access it they wanted more money. Reported it to Wowcher and received credit. That was the only option given to get my money back. A few months later I wanted to buy something and use my credit but couldn’t find it. Asked what the problem was and Wowcher told me that my credit had expired. That was money I paid for a product that I could not access and there should not be a timeframe for when I should spend it. Would never recommend giving your money to these people. Absolute scam!

Very easy to deal with and great selection.

The process was simple, I found the deal that I wanted, payed the money, redeemed the voucher and my purchase is due for delivery in 4 days. It doesn't get any easier than that.

Unable to book holiday as dates and times did not work whats so ever, you cannot ring anyone so have to rely on whatsapp and email that just ignore you or state they have your query and someone will back to you within 24 hrs, 10 days later still not heard from wowcher, its the worst customer service I have ever experienced, i will never purchase from them again as I am wasting so much time daily on this , avoid them its just not worth the time and energy it takes to try and speak to someone human or otherwise

I like the deals, used it many times and now I am awaiting the new Dropchef meals :)
The only thing I would add is a clear display of a wowcher code on the website after a purchase - it took me ages to find it in my emails
Many thanks

ease of use .great value, and speed

I bought a storage box on the 30th May meant to be delivered on the 4th June still waiting you go on wowcher it tells you to contact the supplier 3 emails but heard nothing wowcher WhatsApp is a waste of time first time buying from wowcher it'll be my last too

I had a Voucher issue which Customer Care resolved to my satisfaction

👍very good 👍

Ive purchased the offer. Not really sure what to do next I WAS SCAMMED. wanting me to register and then when I try too wouldnt accept. I want my money back. SCAMMERS

Value for money greater choice than stores anyway I have looked for certain items definitely no problem recommend them to anyone

Deals are well laid out and informative. Great value too.

very simple really

Brilliant service, absolutely fantastic deals on hotels especially in galway, I already booked twice with wowcher for the same hotel deal ,savings so much money 💰, keep up the good work 👏