Worldwide Cruises Anmeldelser 878

Neil was extremely helpful and sorted thing out for us

My experience with Joseph was great. He price matched my holiday for less and gave me the great price. I booked with him. His customer services was exemplary polite professional and went extra mile to get what I needed and with choices i could make
worldwide cruises have a lot of great deals and wouldn't hesitate to book with them again

First of all I would like to thank Eddie for replying to my emails so promptly as I have sent many asking different questions, also his patience with me
I got to speak to him today over the phone and answered every question in detail full marks for customer service
All the itinerary was clear of where and when we will be at the different locations so well done from me 😀

I have been working with Worldwide Holidays over the last couple of weeks discussing a Japan cruise & stay holiday. Eddie has been great to work with. He responded quickly to emails and questions and he was happy to offer advice and suggest options and alternatives. Booking was completed quickly and professionally at a really competitive price. Based on experience so far I would be happy to recommend Eddie and Worldwide Holidays.

We have used Worldwide Cruises several times now and Eddie our travel agent has always been on top of things. When you need trouble free booking and advice as well as competitive pricing, you no need to look further.

Booked 4 cruise Holidays with Eddie and he's as been very helpful and pleasant on the phone and via emails

My Wife and myself always book our cruises through Worldwide Cruises, not because your prices are the best but because you have a brilliant consultant,who is the most diligent, delightful, understanding person we have known to deal with our demanding needs. Jessica is always prepared to go that extra mile for us to fined what two demanding customers want at any time we call or mail her. She has a fantastic sense of humour always curtious You could not have a nicer consultant The jewel in the crown! She is an asset to your company.

Joseph was really helpful from our first enquiry to booking. Sorted flights and transfers for us, plus an overnight hotel in Rome. We can't wait for September!

Gary did an excellent job finding us a room close to other family members when the ship was close to being full. He also provided great advice when choosing the cruise and discussing the add on options.

Comprehensive and enthusiastic explanation of the communication of the cruise itinerary and experience

Initially I was sceptical about booking with a different company to that which I always use. However Eddie put my mind at rest and the price offered was amazing. He has been super helpful and patient with my endless questions.

Dealing with Eddie was the best booking experience ever, super knowledge and so efficient. When we noticed an issue with the booking name, it was corrected immediately.

This is the third time we have booked with Mo. He is professional, has a wealth of knowledge and can be relied upon to give an honest and efficient service. He draws upon his experience both professional and personal to help you find exactly what you are looking for.

We received wonderful service from our first approach with Eddie. Answering all our questions and confirming availability promptly and always with a happy professional demeanour.
We were very pleased with the assistance we received and felt confident our travel details were secured accurately giving us peace of mind.
Great company providing great service.
Shona & Thomas

A pleasure to deal with. I provided a rough outline and Eddie came up with a perfect itinerary.

Great service from Joseph as we made lots of changes . He was patient with us and made sure he got back to us in a timely manner

Such an easy process guided by genuinely friendly and helpful agent (Mo) who seemed excited to help me plan the trip and more than willing to adapt the initial US stay to something that differed from the advertised package.

Neil was so helpful from start to finish in assisting me with booking my dream cruise holiday. He was patient and answered every question I had (and I had a lot!) very quickly.

I would recommend Worldwide Cruises to anyone looking for an amazing trip of a lifetime. Thank you Neil and team!

I booked a cruise package with Worldwide Cruises for a March 26 departure covering Nashville, Memphis, and New Orleans, and the entire experience was extremely disappointing from start to finish.

To begin with, I was sold what I believed would be quality flights, but instead was booked onto American Airlines, which was nowhere near the standard I expected compared to British Airways. The travel experience was poor and set the tone for the rest of the trip.

We stayed in four different hotels before the cruise, all of which were supposedly “paid for.” However, on arrival at each hotel, we were required to pay a $100 deposit — totaling $400 out of pocket before we even boarded the ship. This was not made clear in advance and felt very misleading.

The return journey was even worse. Our American Airlines flight was delayed by 24 hours, and during this time, our luggage was lost. I received no meaningful support or communication from Worldwide Cruises, British Airways, or American Airlines throughout this ordeal.

To make matters worse, my lost luggage contained my house keys and car keys. My car was left stranded at Heathrow Airport for two extra days, and I had to pay for a locksmith just to get back into my flat. The stress and additional cost were completely unacceptable, and no one has taken responsibility or offered compensation.

As for the cruise itself on the Norwegian Escape departing from New Orleans, it was very basic and did not meet expectations. Even essentials like Wi-Fi were not included — only 15 minutes were free, and after that, you had to pay. For a cruise of this level, that is simply not good enough.

Overall, this was a frustrating and costly experience with poor communication, hidden costs, and lack of accountability. I would not recommend Worldwide Cruises and will certainly not be booking with them again.

Eddie was so helpful, answered my emails very promptly, even on a Sunday evening, booked a 16 night cruise to Hawaii via San Francisco.