I had a great experience with Adam at Workwell. He was very pleasant, informative, and took the time to answer all of my questions thoroughly. His friendly and professional approach made everything ea... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I had a great experience with Adam at Workwell. He was very pleasant, informative, and took the time to answer all of my questions thoroughly. His friendly and professional approach made everything ea... Vis mer
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Very polite and friendly staff. Melissa is an absolute legend! Ran me through everything I needed know about the information to give them, and useful tips on what was involved. They have helped me se... Vis mer
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My experience with Issy, Colin and most notably Grace was amazing. They made me feel at ease despite being overly stressed about navigating the registration aspect. Grace was very warm and patient and... Vis mer
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Call back service so that I am not stuck on phone in a cue. My question was resolved by Kiana easily and quickly. Further supported with an email of the information for future reference. Kiana... Vis mer
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Workwell Contractor Solutions is a leading provider of compliant and secure payroll solutions for contractors, recruitment agencies, and businesses across the UK. With over 30 years of experience, we specialise in Umbrella Company services across various industries, ensuring contractors are paid accurately and on time. Our mission is to simplify payroll processes, minimise risk, and maximise compliance for our clients. Trusted by over 2,000 recruitment agencies and having paid over 10 million contractors, we are committed to delivering exceptional service and innovative solutions that empower businesses and individuals to thrive.
Storbritannia
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Excellent work by Leslie in solving the issues.
Very understanding and friendly and caring personality to ensure all gets done. Thank you

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Spoke to Lesley super friendly and professional sorted my issue promptly and effectively. To be fair all the staff I have spoken to have always been lovely I would definitely recommend

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Great service clear instructions from call handler

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THEY ARE ON-TIME AND THEY REALLY ARE HELPFUL TOO.I WAS WITH THEM IN 2022...

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Really happy with the service I get off Work well now and in the past. Not a bad thing to say about the company honestly. Always had my pay on time and payslips on time. Always had a pay of breakdown of my pay so I knew exactly where my money was going and how much I was getting. Had a little problem today which was to do with my online account. And am not much of a technology guy but the lovely lady Afsana helped me walk through what I need to do and the issue was resolved within 10 minutes of speaking to her. Thanks Afsana 🙏🏾 overall great company really happy with the service!! Would recommend! Well done guys you all make a great team, Thanks! ⭐⭐⭐⭐⭐

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Very quick and knowledgeable about his job no issues at all highly recommended

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Fantastic customer service. I had Lesley who dealt with an issue rapidly, and also helped with any queries I had. Would recommend to anyone.

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Workwell contractor solutions
Excellent customer services , always efficient on payroll, and very friendly approach. Highly recommended.

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I very rarely leave negative reviews because I genuinely believe that most issues can be worked out... if there is a will, there is a way. But in this particular instance, after weeks of silence and no response from Workwell Contractor Solutions, I had to terminate my relationship with them and I now feel compelled to warn others about my experience.
This is not just about a delayed payment; it is about a complete failure in communication and accountability.
I have faced repeated issues with unpaid expense claims, zero follow-up, and no transparency. Despite following every procedure, calling multiple times, waiting in their queue, and requesting call-backs, no one ever contacted me back. Every call ends with the same message that I’m “in position 11,” yet no call ever comes.
When I eventually raised a formal complaint on 2 October 2025, hoping to attract the attention of their complaints team, Workwell Contractor Solutions completely ignored it. I received no acknowledgment, no response, and no support... Despite reminding them about my complaint, they didn't responded and therefore it left me with no choice but to terminate my relationship with them. It's only then that I finally got a response.
This shows a massive communication failure within the company. Workwell Contractor Solutions’ internal processes appear to work only for agencies and end clients, who seem to get direct access to account managers and immediate answers but for contractors, it’s an entirely different story. You are left to chase, wait endlessly, and receive nothing back.
This company is not trustworthy, not responsive, and not supportive. They fail the very people they are meant to serve: the contractors whose livelihoods depend on timely, accurate, and transparent payments.
I strongly urge any contractor to reconsider using Workwell Contractor Solutions as an umbrella company. They are simply not there when you need them.

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Good service.
Fast service.
Good way of talking.
Good way of dealing

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Simply a professional service by the gentleman I spoke with
Uncomplicated and pleasant experience

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Hi I dealt with Adam and found him very patient and helpful

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Happy with the call , good service qwick answer…

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Very prompt, courteous and helpful support from Amal at Workwell.

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My experience was very short and sweet due to the efficiency of Natasha and her knowledge of the questions I asked. Thank you, it was also nice to get through on the telephone soo quickly keep up the good service

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The customer service was prompt and provided an easy solution to my inquiry.

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Adam, was very helpful, very polite. And very informative. Put me at ease with any questions I had. Very quick service & overall just a pleasure to speak too.

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