I used the Wordtune Pro version throughout the writing process of my PhD, primarily to refine and improve my own texts. It helped me preserve my own academic voice and prevented me from relying on A... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Definitely satisfied, but... I love the web-based version. In the future, I will rate the app 5 stars once it becomes more stable (sometimes it doesn't recognize the selected text) as well... Vis mer
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I’ve had a really positive experience with Wordtune, especially for my university coursework—it’s been very helpful in improving my writing. I also want to highlight their excellent customer supp... Vis mer
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I was charged without authorization and have been charged almost $360 over the past two years without knowing. I cancelled the subscription 3 times two years ago and somehow I was still signed up fo... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Wordtune is a Generative AI powered platform designed to enhance productivity and creativity in writing. It offers features like content rewriting, AI-driven suggestions, content creation, and summarization. Millions of professionals use Wordtune every day. Try it for free and get things done faster.
Kontaktopplysninger
Shlomo Ibn Gabirol St 124, 451523, Tel Aviv-Yafo, Israel
- help@wordtune.com
- wordtune.com
4,0
Bra
569 anmeldelser
Har svart på 92 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great Writing Tool With Excellent Support
Wordtune has been a game-changer for me. It helps improve my grammar, clarity, and overall writing flow in a way that feels natural and easy. Whether I’m fixing small mistakes or rewriting full sentences, the suggestions are always helpful and on point.
15. november 2025
Svar fra Wordtune
Hi Alexis,
Thanks so much for your wonderful feedback!
We love hearing how Wordtune has become your writing “game-changer”, especially how it helps you improve grammar, clarity, and flow in such a natural, easy way. Your kind words really made our day. We’re so grateful to have you in our community and hope you stick with us for a long time!
Please remember, you can always reach out to us at help@wordtune.com if you ever have questions or concerns, we’re always here for you.
Happy writing! 😊
Wordtune Support
Customer Service is bad
Customer Service is bad. I send from mails to help center to fix ai workspace on spices (on black under purple text, mostly). They are just lazy and do nothing. Beware of frustration when using it. PS: I in fact used it since 2020, and 2023 was its peak, now is garbage
14. november 2025
Anmeldelse skrevet uten oppfordring
Helpful software, good service
I found the multiple rephrasing options very helpful and diverse. I also appreciate their customer support for being attentive, considerate and responding swiftly to my concerns
15. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wordtune
Hi Omotola,
Thank you so much for your kind feedback! We're thrilled to hear that Wordtune’s multiple rephrasing options and attentive customer support helped make your writing more efficient and enjoyable. It's wonderful to know that you had a great experience with one of our support experts. Your kind words mean a lot to us, and we're delighted to have met your expectations.
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com
or through Wordtune's Help Center.
Wordtune Support
Billing issue
This is my second review of this company. I have spoken with four different people regarding the billing issue and it has not been resolved.
My emails were always sent to the email address help@, but today it states that the address could not be found or that the email could not be received.
What communication methods can you use to reach these individuals? There is an email from them stating that I can assist you or guide you, but you cannot reach them.
There is so much secrecy around them. While they express their willingness to assist, they are not interested in doing so.
Additional info - 20.11.25
I am having difficulty sending emails to Wordtune, they are not reaching it.
As well, they have asked about the payment to assist me when I can see the bank took the funds ten days ago.
In their emails, they are too polite and do not take any action. I have never dealt with a company like that before.
9. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wordtune
Hi there,
I'm sorry you've had trouble contacting us. We understand how important it is to have the support when you need it and we apologize for any inconvenience this has caused.
Regarding the bounced email you mentioned, while it may have bounced on your end, note that we’ve received all of your messages. In the meantime, we have already reached out to your email address about the status of your account. Kindly watch out for an email from help@wordtune.com or through our Help Center (http://support.wordtune.com) and make sure to log in first to see our previous responses.
Rest assured, we are committed to resolving this matter and ensure you receive the assistance you need.
See you there!
I have been charged for the last year…
I have been charged for the last year for a Wordtune subscription, (roughly 20 per month) since November 2024 under my old work address. I was made redundant and have unfortunately not had access to this email or used this service, but the payments are going through despite notifying Wordtune.
I have contacted help Wordtune email numerous times (wont allow me to add to this message) but I receive undeliverables. The only other option to talk to a chatbot which goes no where.
I need this to be actioned immediately and to be provided with a working email address to contact you on. I need my account to be cancelled with immediate effect and to be refunded these payments.
30. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wordtune
Hi Hayley,
We sincerely apologize for any inconvenience caused while cancelling and appreciate you bringing this to our attention. Your feedback is invaluable, and it highlights areas where we need to improve. We're here to help and ensure you're not charged for a service you don't want.
In order to do that, please provide the needed information so we can locate your account. Once we have these information, we'll reach out as soon as possible.
We also recognize that you may receive an error regarding a bounced email - rest assured that your email has been received and that we are working on a solution as soon as possible.
Cancellation should be easy if that's what you want and our customer support is always here to help.
We look forward to hearing from you!
The Wordtune Team
This website provides excellent customer service. Thanks to this website, I am able to write so easily and enjoyably.
Thank you for providing such excellent customer service and for responding to my inquiries promptly, as well as processing my refund correctly. I truly appreciate your help and professionalism. I highly recommend others to use this website — it’s reliable and trustworthy!
30. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wordtune
Hi Nhan!
We really appreciate the time you took to share your amazing experience with Wordtune and our support. Thank you for sharing how you found Wordtune fun and easy to use. Your feedback motivates our team to continue delivering excellent service and maintaining the quality our customers expect from us.
We’re very grateful for customers like you and hope you stick with us for years to come!
Please remember we're always here for you! If you have questions or concerns, feel free to contact us at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
Bad changes
Used to use this app so much in 2024, but now I find myself using it less. The suggestions are repetitive, off topic, and uncreative. I don’t know if there’s been a model change, but I really do miss wordtune 2024.
28. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wordtune
Hi there,
I'm sorry to hear that you've found the app less helpful recently. Your feedback is important, and I understand how frustrating it can be when the suggestions feel repetitive or off-topic, but we will share them with our team so we can continue to improve our product and provide you with a pleasant experience.
We want to give our users the best experience. And we'd love to hear more about your experience so we understand the situation better, and help us improve our products for you.
If you have more feedbacks or would like to expand on the experience that you just shared, please feel free to reach out to us through: help@wordtune.com or or through our Help Center: https://support.wordtune.com/en/ . Our team would gladly look into it.
Again, thanks for your feedback! We look forward to hearing from you.
Wordtune Support
Beware of Wordtune,
I want to warn others about my recent experience with Wordtune.
Over a six-month period, I repeatedly emailed them to cancel my subscription and never received a response. During that time, I discovered they were double billing two of my email accounts.
Only after I left a negative review did I finally receive a reply—six months later. In that response they admitted they had received my earlier emails, apologized, but stated they would refund only one month on just one of the accounts.
This experience left me feeling frustrated and powerless. In my opinion, no customer should have to fight this hard to stop a subscription or recover unfair charges. I believe it’s important to share this so others don’t endure the same headache or risk being charged for services they thought they’d canceled.
17. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wordtune
Hi Tony,
Thanks for taking the time to share your experience, and we're really sorry for all the frustration this has caused.
We understand that you tried multiple times to cancel and didn’t get the help you needed, and that’s not the kind of experience we want for our users. We completely understand how upsetting it must have been to be double charged and not hear back for so long.
That said, we want to make things right. We followed up via email and if you haven’t seen it yet, please check your inbox or spam folder, just in case. We’d really like to work with you directly to get this sorted.
You can also reach us anytime at: help@wordtune.com or through our Help Center: Wordtune Support and just click the chat icon in the bottom right corner.
Thanks again for your feedback, it helps us improve, and we genuinely hope to make things right.
Do NOT ever subscribe to this app
I wish I could attach screenshots. They will flood your inbox with AI chatbots as customer service. It’s time to notify Chrome and Firefox, get this scam trash removed from the browsers.
Do NOT ever subscribe to this app. You will NEVER be able to cancel. It’s a terrible service but even worse, you’ll keep getting billed forever. Avoid.
11. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wordtune
Hi Kara,
We sincerely apologize for any inconvenience caused while canceling and appreciate you bringing this to our attention.
Our goal is always to provide excellent customer service, and we're glad to hear from our other conversation that everything is settled for you.
Thanks again for your understanding and for being gracious throughout this process.
The Wordtune Team
Super useful
Super useful! I use it quite a lot and it helps me get a lot done.
25. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wordtune
Hi Asaf,
We are delighted to hear you are having a positive experience with Wordtune. Your feedback motivates our team to continue delivering excellent service and maintaining the quality our customers expect from us. 😍
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
I have used WordTune for a few years…
I have used WordTune for a few years now, it has helped me create better written, professional looking emails and other writings. The list of suggested alternate ways to rewrite my words has been amazing. There are a number of features to fine tune and improve on what you write. I have received excellent support, the rare times I need it, by messaging them in Facebook.
20. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wordtune
Hi there, Linda
We are delighted to hear you are having a positive experience with Wordtune, especially on how it helps you with your emails and other writings. It's also wonderful to know that you had a great experience with our support through Facebook.
Your feedback motivates our team to continue delivering excellent service and maintaining the quality our customers expect from us. 😍
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
It's impossible to cancel
It's impossible to cancel. This is the worst experience one can face. I emailed their help address, but the address cannot be found. They continue to bill me; my account no longer has the option to cancel.
The help email address cannot be found. Again.
15. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wordtune
Hi there,
Please accept our sincere apologies for any inconvenience. Our goal is to deliver great customer service and as part of that goal, we want to make sure this will be resolved as soon as possible.
In line with that, we're requesting few details from you to locate and confirm your Wordtune account. Once we have this, we'll reach out via email. If you have already reached out prior to this, kindly keep an eye for our response from help@wordtune.com.
Hoping to have this resolved soon.
Wordtune Support
Super helpful tool for work
This is a superb tool for writing, editing and creating clarity in documents. Highest quality against comparative tools
14. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wordtune
Hi Ariel,
We are delighted to hear you are having a positive experience with using Wordtune in writing and editing your documents. Your feedback motivates our team to continue delivering excellent service and maintaining the quality our customers expect from us. 😍
We’re very grateful for customers like you and hope you stick with us for years to come!
Please know that you can always reach out to us (through help@wordtune.com) with any questions or concerns you may have in the future. We're always here.
Happy writing!
Wordtune Support
Next level customer service
Next level customer service! Thank you for the prompt response and all the help!
Special thanks to Gianni!!
Best,
Basak
2. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wordtune
Hi Basak!
Our team is extremely grateful for the positive feedback and appreciates you recognizing our efforts in providing excellent customer service. Please know that we are committed to providing exceptional support. By the way, your warm regards were greatly appreciated by Gianni.
Thanks again for your support! If you have questions or concerns in the future, you can always contact us (at help@wordtune.com). We're here for you.
Wordtune Support.
Plan cancellation
The minute I wrote asking for the cancellation of my plan they were very responsive and helpful.
30. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wordtune
Hi Maria!
Thank you so much for taking the time to share your positive experience with Wordtune. Your kind words mean a lot to us, and we're delighted to have met your expectations.
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
Excellent Customer Service
Excellent Customer Service!
I have been using Wordtune for several years now and i had a good experience overall. However a problem has arisen recently and Nikki from Customer Service was very understanding and helpful, and she resolved the problem immediately! Thank you!
27. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wordtune
Hi Monika!
Thank you so much for sharing your positive experience with Wordtune and our Support Expert - Nikki. We're glad everything has been sorted out and the resolution went on smoothly.
We hope you stick around for more years to come and know that you can always reach out to us (through help@wordtune.com) with any questions or concerns you may have in the future. We're always here.
Happy writing!
Wordtune Support
Top notch customer service!!
Top notch customer service!!
27. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wordtune
Hi Martha!
We're grateful for your feedback and for recognizing our efforts in providing top-notch customer service. Comments like these are the reasons we do what we do. Know that we are committed to providing you with exceptional support. Thank you for being a valued customer!
Given that, please know that you can always reach out to us (through help@wordtune.com) with any questions or concerns you may have in the future. We're always here.
Happy writing!
Wordtune Support
One of the best AI and cheapest too
It's an all in one AI tool that helps me with my daily emails! Wordtune is a cool and great app.
1. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wordtune
Hi Trever!
Thanks so much for your support. We love hearing from our users on how Wordtune has helped with daily tasks. Thank you for putting a smile on our faces. We’re grateful to have you as part of our community and hope you stick with us for years to come!
Please know that you can always reach out to us (through help@wordtune.com) with any questions or concerns you may have in the future. We're always here.
Happy writing!
Wordtune Support
Wordtune and its team are amazing
Wordtune and its team are amazing, it is more than AI. The team even spend time to address your concern!
16. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wordtune
Hi Natalie!
We're truly grateful for your kind words and support. Your feedback serves as an inspiration for our team to continue delivering excellent service and maintaining the quality that our customers expect from us.
Please know that you can always reach out to us (through help@wordtune.com) with any questions or concerns you may have in the future. We're always here.
Happy writing!
Wordtune Support
As someone who is not a native English…
As someone who is not a native English speaker, Wordtune has been a great help for me. It corrects my grammar and gives better sentence ideas. I feel more confident writing emails, reports, and messages. It’s like having an English teacher with me. Very easy to use and saves a lot of time. I really recommend it!
3. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wordtune
Hi Timothy,
Thank you so much for sharing your amazing feedback! Hearing how Wordtune has been part of your writing journey—especially in boosting your confidence and saving you time—means the world to us. It’s truly heartwarming to know it feels like having an English teacher by your side. You’ve brought a smile to our faces, and we’re so grateful to have you in our community. We hope you’ll continue with us for years to come!
If you ever have any questions or concerns, don’t hesitate to reach out to us at help@wordtune.com—we’re always here to help.
Happy writing! ✍️
— The Wordtune Team
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.