Really pleased with customer service and quality of product. Had to re arrange delivery address and this was arranged through customer services with ease. Dough itself was great quality and instructio... Vis mer

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Fantastic products I have ordered the gluten free dough and the sourdough both are amazing and consistently work well with crispy well risen dough from a pizza oven. They have excellent customer serv... Vis mer
I placed an order and paid for delivery on Saturday. Unfortunately it was not delivered until Sunday, packaging was damaged and the products spoiled. The replacement order also arrive damaged and spoi... Vis mer
Good service and great dough. So much better than previous supplier we were using. This is second time we have used them and will continue.
Informasjon om virksomheten
Om Woody Oven
Skrevet av virksomheten
Woody Pizza Oven Kit
Neapolitan Pizza Dough Balls
Sourdough Pizza Dough Balls
Gluten Free Pizza Dough Balls
Voted "Best Wood Fired Pizza Oven" by BBC Good Food & "Best Value Pizza Oven" by Ideal Home.
If you have any queries or complaints please email: customersupport@woodyoven.com
Free Shipping Over £45 + Free Returns
FREE next day delivery (ex Saturday)
Kontaktopplysninger
Unit 27, Wharf Street, WA1 2HT, Warrington, Storbritannia
- customersupport@woodyoven.com
- woodyoven.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 13 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Absolutely amazing bases and sauce will…
Absolutely amazing bases and sauce will definitely be using again
Neapolitan Pizza Dough
Bought the Neapolitan pizza dough and it was incredible. I let it defrost in the fridge overnight and took it out 4 hours before needing to use it and we had perfect pizza bases, true Neapolitan, authentic style. Amazing!
This is a fantastic product
This is a fantastic product, really easy dough to work with and the flavour was great.
I bloody love this oven 👍
I bloody love this oven and want to share my review. I was looking at buying an Ooni pizza oven until I came across the Woody brand and boy what a fantastic find. I took advantage of their Black Friday deal as you’re given a generous 3 year guarantee and knew we wouldn’t get round to trying it out until now with the warmer weather. The write ups were excellent and all my enquiries were answered straight away. The delivery was very fast. I also bought their sourdough pizza balls and can confirm they are delish 😋 the price was more than double for the Ooni brand if you wanted the peel and cover which automatically came with the Woody oven. All the materials used are of excellent quality and I wholeheartedly recommend this pizza oven and also recommend you use coarse semolina flour to prepare your pizza on which stops it sticking. Looking forward to our next pizza night and hope this review has been helpful 👍
Amazing doughs … even better customer service.
I could tell you about how great their doughs are … and even with all gushing, and telling you I actually can’t wait to eat a pizza with one of their doughs (yep I even lit the pizza in the rain). BTW their Gluten Free doughs are literally just as good as a regular gluten full base.
However, the true test of a company is not whether anything goes wrong or not. It’s how they handle it when they hit a bump in the road. My first order was delayed … s**t and delivery company fails happen. I reached out via email, and not only did my doughs arrive the very next day, perfectly packaged and good to go. Also I was contacted by the company to explain everything and pass on their apologies and deal with the problem excellently, and most importantly put it right. Making me feel genuinely valued as a customer.
Needless to say we will be ordering again (and again) … and at the rate we”re scoffing through the first order it will be very soon! (Now if they could just do running shoes that would be awesome … so I can run off all these pizzas I’m eating!).
Well done guys keep up the good work and keep making the great doughs. BTW the freezer bags the doughs come in are a stroke of genius on so many levels.
0% customer service skills - faulty dough
If I could give no stars I would. I ordered pizza dough that was delivered from amazon. I’ve had nothing but issues with it following Woody Ovens instructions correctly and the dough just springs back all the time.
The won’t agree that the dough is faulty and they have blocked me on their Facebook page.
Luckily for me I have gotten a full refund from amazon so they will be out of pocket for their lack of customer support. Avoid people use someone who cares about their customers
Edit - they love to make stuff up too to make you look bad. You can see that in their reply

Svar fra Woody Oven
Excellent Neopolitan pizza dough
Excellent Neopolitan pizza dough. I would definitely buy again!

Svar fra Woody Oven
Great product but bad customer service
Great product. The pizza dough is amazing, but the communication from them is terrible, 5 days for delivery on what is meant to be next day, 3 emails and multiple messages and finally getting an update 4 days after ordering is NOT ok.

Svar fra Woody Oven

Svar fra Woody Oven
The New York dough is the best we have…
The New York dough is the best we have had and we have tried loads

Svar fra Woody Oven
I’ve been using Woody Pizza Dough and I…
I’ve been using Woody Pizza Dough and I have to say, they are absolutely amazing. The dough tastes fantastic light, fresh, and makes perfect pizzas every time. You can really tell the quality is there.
On top of that, the service is brilliant. Everything runs smoothly, and they clearly care about their customers.
Highly recommend to anyone who loves making great pizza at home!

Svar fra Woody Oven
Makes excellent gluten free pizza
Makes excellent gluten free pizza. Takes a bit of getting used to as it’s quite sticky to handle. End results were fantastic, the dough cooks and fluffs up beautifully. Easy to order, delivered quickly in a well packaged cool box. Thank you 🙏

Svar fra Woody Oven
I've been patiently waiting for this...
I've been patiently waiting for the opportunity to use my Woody Oven and the weather over the last week has given me the perfect opportunity. What can I say... Well worth the wait!!!
Having invited some friends round to coincide with my dough order, we cracked into pizza aplenty. I'm almost tempted to start my own pizza takeaway from the garden 😀
I'm keen to compliment the team too as I had to make several last minute changes to the delivery address, and I was supported in a polite, professional and humorous manner.
Get involved!!

Svar fra Woody Oven
The best dough as always
The best dough as always, I’ve tried a few different places now and these are the best by far! Delivery is always on time, customer service on point. There always happy to help with any questions I may have. Tried the sourdough, Neapolitan and New York and all have been great. The Kids have loved them too, nice activity to do with them at home especially on a nice day! Would recommend 100%

Svar fra Woody Oven
Received my first order of New York…
Received my first order of New York dough last week and tried it for the first time tonight!
Excellent quality and even better taste 😁
Can't wait to order my next lot.
Thanks Woody
received my order today and i have gone…
received my order today , arrived on time and i have gone for the New York this time round hopefully there as good as the others
100% recommend sourdough and Neapolitan
customer service were very helpful and answered any question i had regarding the dough
Best dough I've ordered
Best dough I've ordered. Super fresh, rolled out perfectly, and the crust came out golden with amazing flavor. My family already asked when we’re getting more.
Delicious dough and great customer…
Delicious dough and great customer service. Would highly recommend.
Always great product from Woody Ovens
Always great product from Woody Ovens, our customers love it. Never have an issue, truly a business to trust.
Fantastic service from start to finish
Fantastic service from start to finish, my order came very well packaged and arrived on time. The dough quality is amazing and you get a fantastic crust on the pizzas. Would highly recommend.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.