WoodUpp - Australia Anmeldelser 

97
TrustScore 4.5 av 5

4,4

Beliggenhet

Bytt filial

RIVA Offices - Office 71, 2/14 Edgewater Court, 4217 Robina, Queensland, AU


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Everything is pretty good quality. I am disappointed that the strip Lumi LED strips, which are $240 each, are not coloured LEDs. Thats a big missed opportunity and I would probably just buy somethin... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Ordered two panels - for king size bed head- chose oak with beige felt- cut two circular holes for power point and refitted by electrician- great advice from team to avoid chipping. Delivered on ti... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I fitted the LED straps into my daughters piano room.....huge mistake as she then wanted them in her bedroom. They look fantastic and the remote control for on/off and dimmer is perfect for a bedro... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Customer service could not be faulted. Delivery timely. Easy to use website. Product, overall pleasing. Only ‘criticism’ being unlike the videos, found it difficult to achieve clean cuts without f... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Møbelprodusent

Om WoodUpp - Australia

Skrevet av virksomheten

At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.

We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.

We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.

Designed to Make People Feel Good

Skrevet av virksomheten

At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.

Kontaktopplysninger

  • RIVA Offices - Office 71, 2/14 Edgewater Court, 4217, Robina, Queensland, Australia

  • 1300966387

4,4

Enestående

TrustScore 4.5 av 5

97 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 94 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(97)

1 611 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Looks great but end pieces not available to buy.

Overall very happy with the product, love the accessories too. But if I had known the end pieces weren't available to buy I would have ordered from a different supplier, it made it difficult to get the right finish on 2 of the walls I installed as they were walls that jutted out so definitely needed end pieces, luckily I got away with the Bunnings end pieces but they're a slightly different colour and have black edges rather than timber colour like the Coastal Oak panels I ordered. I might have even gone with these ones in a different colour but the fact the website says out of stock is not right, they actually aren't even available.

5. desember 2025
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Svar fra WoodUpp - Australia

Hi Sharon, great to hear that you are happy with the quality of the product, so thank you for that. Had we known the lamellas were essential for you we would have gladly provided advice on the best install methods, as in our experience the vast majority of clients choose not to use them, but we fully understand it is a personal preference, and what you would have preferred.

Vurdert til 2 av 5 stjerner

Missing panel, slow delivery and comms

I ordered their Classic Oak beige felt during their Black Friday sale at the end of November. I was later told they ran out of the beige felt, and I agreed to swap to black felt. Almost 3 weeks, my order finally arrived, and it was missing one panel! I followed up and their comms have been very slow. It's now the new year, and my project that I was hoping to do over the Christmas break is now blocked. Very disappointment.

14. november 2025
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Svar fra WoodUpp - Australia

Hi Lace, we are very sorry for your poor experience. The beige felt was extremely popular and unfortunately had sold out, and then we experienced difficulties with the shipping carrier, including the missing panel, which please understand is well beyond out control. Ben's replies to your emails were very prompt, so I am sorry to hear you were not happy with this, as we genuinely do our best to respond to all communications as quickly as possible.

Vurdert til 4 av 5 stjerner

Really easy to use, quite clever

Really easy to use. Shame the delivery took such a long time, I know it was stuck with the courier but there was no tracking until I followed up.

26. november 2025
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Svar fra WoodUpp - Australia

Hi Tammy, thank you for the positive review, and we appreciate that you were very understanding of the couriers errors with the minor delay in delivery. Whilst it is difficult for us to follow up on every order once shipped, our team genuinely do their best, and we take the feedback very seriously in order to improve our customer experiences.

Vurdert til 5 av 5 stjerner

Awesome CREATE & LED sets

The CREATE & LED sets I purchased are perfect! Beautifully packaged and presented and delivery was quick. The products are really good quality and setup was super easy.

25. november 2025
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Svar fra WoodUpp - Australia

Hi Blair, thank you very much. We are really proud of the CREATE & LED ranges as they are quite unique and really compliment our panels, and offer great versatility.

Vurdert til 3 av 5 stjerner

The product is not as good a quality as…

The product is not as good a quality as other similar products we have used.

25. november 2025
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Svar fra WoodUpp - Australia

Hi Matt. Sorry to hear that, it's generally not the feedback that we often hear. Would love to hear some specific feedback if you are happy to provide as we are always interested in customer opinion and improving overall. Please email - info@woodupp.au if you have the time as we would love to learn more about your experience with us

Vurdert til 5 av 5 stjerner

Outstanding service from start to finish

Outstanding service from start to finish! The wall panels are top quality and look absolutely fantastic. Delivery was fast and efficient, and the customer service was excellent throughout the entire process. Communication was clear, professional, and helpful, making everything seamless and stress-free. Highly recommend to anyone looking for premium wall panels and reliable service

24. november 2025
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Svar fra WoodUpp - Australia

Kerry thank you so much, that's such a fantastic review and our staff will genuinely appreciate it. We are so happy that you had such a great experience with us, and that you appreciate the quality of our products.

Vurdert til 5 av 5 stjerner

Samples supplied looks ok and arrived…

Samples supplied looks ok and arrived in reasonable time.
I was constantly updated of delivery and there were follow ups regarding the products after the delivery.

22. oktober 2025
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Svar fra WoodUpp - Australia

Thank you Hans, we do our best to give our customers a positive experience, and glad we could assist you with your project.

Vurdert til 5 av 5 stjerner

Very helpfully and good communication

Very helpfully and good communication.
Sent samples as promised.

22. oktober 2025
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Svar fra WoodUpp - Australia

Hi there, thank you so much for the positive review. Great to hear that you have had a positive experience with us.

Vurdert til 4 av 5 stjerner

Samples received as described and they…

Samples received as described and they were of a decent size to allow a good personal review of the product. Happy with the quality and feel of their products so will look to order

20. oktober 2025
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Svar fra WoodUpp - Australia

Thank you Andrew, nice to hear when customers appreciate the quality of our Danish made panels. If you have any questions at all prior to placing an order, please do not hesitate to contact our team

Vurdert til 5 av 5 stjerner

Fabulous customer service

Fabulous customer service, and very helpful and quick with design and installation detail advice, complete with photo examples to show the different treatments. Friendly and personal approach, and the wall panels are fabulous quality.

22. september 2025
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Svar fra WoodUpp - Australia

Angela thank you so much for such a glowing review. This means more to our team than you know. We are so happy that you appreciate our level of service and the quality of our products, as we very much strive to be the best we can.

Vurdert til 5 av 5 stjerner

Great free samples and a good looking…

Great free samples and a good looking product

29. september 2025
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Svar fra WoodUpp - Australia

Hi Mitchell, thank you, glad you appreciate it. If you need anything else please let us know and our sales team will be more than happy to assist with design and colour choice if needed 🙂

Vurdert til 5 av 5 stjerner

Best product in comparison to others in…

Best product in comparison to others in market. Very approachable and responsive team for queries. Uniqueness is their accessories that can be attached to panels.

24. september 2025
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Svar fra WoodUpp - Australia

Hi Sri, thank you so much for the complimentary words. Our team are so glad that you love the panels and appreciate the quality as much as we do.

Vurdert til 5 av 5 stjerner

Fabulous communication and customer…

Fabulous communication and customer experience, and an even better product.

24. september 2025
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Svar fra WoodUpp - Australia

Hi Michelle, thank you so much, we all really appreciate your positive feedback and great to hear that you love the product.

Vurdert til 2 av 5 stjerner

Constant follow up email barrage even…

Constant follow up email barrage even before i received the samples, including this ask to review after I unsubscribed.

17. september 2025
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Svar fra WoodUpp - Australia

Hi Graham, we are sorry to hear that you have had a negative experience with us. We are still in the early stages of the Australian launch and are amending any and all teething issues we have with regard to logistics and our email flow to customers. The emails have been going out a little too early unfortunately, however we are working on this to improve our service and our customer experience.

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