Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
WisuAlarm provides advanced fire safety products and solutions for residential, commercial and professional applications. Our product portfolio includes smoke alarms, heat alarms, carbon monoxide alarms, commercial fire alarm systems, fire detection cameras and intelligent fire safety solutions. By combining fire detection with technologies such as video analytics, cloud connectivity and smart IoT, WisuAlarm helps support safer homes, businesses and professional environments. WisuAlarm serves customers across international markets with fire safety solutions designed for a wide range of applications and requirements.
Kina
3,1
5 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I’ve had a positive experience with WisuAlarm. The product range is well presented, the fire safety solutions feel practical and thoughtfully designed, and the information available is clear and useful.
The team has also been helpful and responsive whenever I’ve needed support or product information. Overall, a good experience and a brand I’d be happy to recommend.
I found out about this company on google, products presented in a descent manner BUT IT ENDS THERE. there is no phone number to contact them. Contact either by email or WhatsApp but they don’t respond/ reply. A typical Chinese company. They are dodgy, AVOID THEM AT ALL COSTS.
Svar fra Wisualarm
Hi Faruq,
We’re sorry to hear about your experience and appreciate you taking the time to share this feedback.
We’d like the opportunity to understand what happened and help resolve this. Please contact our UK team at sales@wisualarm.co.uk with your details, or use the “Request information” option here on Trustpilot so we can follow this up directly.
Kind regards,
WisuAlarm UK & Ireland Team
Regelmatig vals alarm, vanaf het begin al. Nu na 1 jaar nog meer valse alarmen. Dit ondanks schoonmaken en stofzuigen. Waardeloos om midden in de nacht wakker te schrikken
Svar fra Wisualarm
Hi Harry,
We’re sorry to hear that you’ve been experiencing repeated false alarms. We understand how frustrating this can be, especially when it happens during the night.
We’d like to investigate the issue properly and understand the product, installation conditions and circumstances around the false alarms.
Please contact our customer support team through our global contact page:
https://www.wisualarm.com/en/ContactUs
Alternatively, you can use the “Request information” option here on Trustpilot so our team can follow up with you directly.
Thank you for bringing this to our attention.
Kind regards,
WisuAlarm Customer Support
WisuAlarm waardeloos product!
Begint na een jaar al te piepen, alsof batterij leeg is ( online wordt gezegd dat die 10 jaar meegaat!?). Kan tot mijn frustratie ook niet open om batterij te vervangen! Wegwerp apparaten haat ik! Aan telefoon met service desk wordt er niet gezegd dat je dit apart moet inleveren ( ‘gooi maar weg dan’) omdat er een batterij in zit, en van plastic is.
En op YouTube gaat iemand het zogenaamd super easy met 1 beweging losdraaien, terwijl het niet los te maken is! Nooit deze troep kopen dus! Dubbel duur uit
Svar fra Wisualarm
Hi,
We’re sorry to hear about your experience with the product and understand how frustrating this must have been.
We’d like to look into the issue properly, including the alarm behaviour, battery and disposal concerns you mentioned. Please contact our customer support team through our global contact page:
https://www.wisualarm.com/en/ContactUs
You can also use the “Request information” option here on Trustpilot so our team can follow up with you directly.
Thank you for taking the time to share your feedback.
Kind regards,
WisuAlarm Customer Support
Wij hebben in ons huis de wisualarm sa20a rookmelders hangen, in 1 jaar tijd al 4 vervangen omdat ze leeg zijn (batterij duur zou 10 jaar zijn). Wat een slechte kwaliteit is dit.
Deze melders van deze leveranciers nooit meer.
Svar fra Wisualarm
Hi Piotr,
We’re sorry to hear about the issues you’ve experienced with the SA20A smoke alarms, particularly having to replace several units within a year when a much longer battery life was expected.
We’d like to look into this properly and understand what may have caused the issue. Please contact our customer support team through our global contact page:
https://www.wisualarm.com/en/ContactUs
You can also use the “Request information” option here on Trustpilot so our team can follow up with you directly.
Thank you for sharing your feedback.
Kind regards,
WisuAlarm Customer Support
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
