winomania.co.uk Anmeldelser 

172
TrustScore 2.5 av 5

2,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Review of my genuine experience of this site. Opened account at 8.22, got a welcome email immediately with no reference to verification or documents. Made a deposit at 8.26, which immediat... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Had a reasonable win and was emailed it could take up 5 days to process but it was there 30 minutes later . Read the poor reviews but I found the service outstanding .

Vurdert til 3 av 5 stjerner

Trustworthy legit casino with good bonuses. But games can feel sluggish. Some of my favourite games are set at very low RTP vs other casinos. Example Moon Princess 100 is already volatile, but Wino... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I play on a lot of different casino sites and obviously you can't win them all as we know but the fact I have just played over 1000 spins and only reiceved 1 bonus which amounted to 15x there has to... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Kasino
  2. Gambling
  3. Spilltjenester
  4. Kasino og veddeløp på nett
  5. Skrapeloddutsalg

Om winomania.co.uk

Skrevet av virksomheten

Winomania was established in 2018 and has quickly proved itself as a trustworthy online casino. It is packed with exclusive promotions, Loyalty reward schemes, and 220+ original instant-win games that cannot be found anywhere else. In addition, there are over 500 slot, scratch, and table games from well-known game producers, including Play’n Go, Spinoro, Evolution, iSoftBetNetEntRedTiger, and others.

Welcome Package

At Winomania first time depositors get 100% on their initial deposit up to £100 + 100 Bonus Spins on selected games.

Regular Promotions

Anyone can benefit from the regular promotions such as Spinomania, or our special campaigns and tournaments.

Winomania’s loyal players receive a number of exclusive privileges, such as special games, tailor-made promotions and custom bonuses. Our VIP members may be eligible for our exciting Monday cashback promo. The Loyalty Club membership begins automatically when the player makes his first bet.

Visit the website's promotions page to learn more details about what's currently available.

Payment Methods

Winomania provides a some of the most reliable instant payment options for its players.
Debit card methods: Visa, MasterCard
E-wallets: PayPal, NeoSurf, Skrill and Neteller
Prepaid vouchers: Paysafecard, and more.

Customer Support

Players’ requests are being handled round the clock. There are various ways to contact the Customer Support team quickly and efficiently:

  • Via Direct Live Chat;
  • Via a standard Contact Form on the website;
  • Via Email at support@winomania.co.uk.

Kontaktopplysninger

2,5

Under middels

TrustScore 2.5 av 5

172 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,5

Alle anmeldelser

(172)

23 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Fraudulent company, poor management

Do not use this site, they withhold deposits without explanation, a breach in there licence, then start the “we need extra documentation” nonsense this is in no way near the requirements until a certain £2500 thresholds has been met, if you win on this site they keep it for the most maximum possible time, I’ve opened a case with the gambling commission who have told me they have broken the licence supplied by them, and are fully investigating all my screen recordings and emails from them, and deposits I’ve given them, DO NOT USE I will be fully confident they will be fined for breaching rules and regulations, a site like this is most likely a rebranded and different licensee using the old fashioned loop hole method, remember guys if you haven’t received money owed your bank will retrieve the funds but only do this as a last resort a bank won’t refund you if they have paid out winnings or you’ve only claimed a charge back on the assumption you’ve lost it and not won anything or have pending withdrawals, remember SCREEN RECORD everything you can’t lie about a screen

****EDIT 19th JUNE****

100% fraudulent threatening that if I AGAIN DONT send MORE Documents they will return my winnings to my players account which is illegal once a withdrawal has been initiated it’s either ban along with pay the player, or close the account on the player’s decision and withdraw to original method they went the extra mile and threatened me by email DO NOT USE THIS SITE SUPPORT ARE CHEAP FOREIGN LABOUR who don’t care they all use the same email address and the subject access request is non existent in this site please folks do not use this site I promise you won’t see a penny

13. juni 2023
Anmeldelse skrevet uten oppfordring
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Svar fra winomania.co.uk

Dear Nosey,

Thank you very much for taking the time to share your feedback.

It is always regrettable to hear that one of our players is dissatisfied with our casino. It is important for us to know we are providing the highest possible standard of service, and therefore take players’ feedback extremely seriously. This is why we’ve thoroughly investigated your case and we’re happy to confirm that your withdrawal requests have been processed immediately after we were able to confirm that all details of the provided new payment method were accurate.

We understand that each player would like to enjoy their winnings as quickly as possible and we strive to make that happen. That being said, please note that as a licensed UKGC casino, we’re under the obligation to confirm that all details of each new payment method are accurate and to verify beneficiary thereof. This is done only once upon adding that new payment method, and does not happen every time a player withdraws their winnings. Please note that this is fully in line with the UKGC regulatory requirements. All actions related to this case have been in accordance with the applicable regulations as well as our T&Cs https://secure.winomania.co.uk/#/help/banking?affiliateToken=1

We would like to thank you once again for sharing your experience with us and wish you best of luck and hope to see you playing with us and winning more.

Kind regards,
Winomania Customer Service

Vurdert til 5 av 5 stjerner

Great game diversity and fast customer service

Winomania has a great variety of games from the best game providers from the industry. I have been playing my favorite slots on Winomania as well as to discover my new fav games Aladdins Treasure & Scratch King.
Last but not least, their support guys are amazing - very supportive, friendly, efficient and fast. I had a question about my withdrawal and they solved it very quickly without a hassle from my side - contacted them via live Chat and got a follow-up on the next day confirming that the matter was resolved and the money sent out to my bank account.
It's a real delight to play on your website!

I can name Winomania one of the top Casinos in the UK.
Great job! Keep it up!

18. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Good casino with fast withdrawal…

Good casino with fast withdrawal times... I won over 5k on my first session and received without fuss. Would be 5 stars if easier to play on a mobile (screen is pretty small), more choice of providers such as pragmatic and some of the games you can't play on smaller bet sizes. But, a great experience all round so well done.

20. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Decent, honest casino.

Having just signed up have found the verification and withdrawal process’s super quick and simple compared to many others. Withdrawal processed within 12 hours.
Would be 5* but Only negative comment is the slots providers are slightly limited, some of the big providers such as pragmatic and hacksaw are not available, hope that changes in the future.

10. mai 2023
Anmeldelse skrevet uten oppfordring
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Svar fra winomania.co.uk

Dear Gary,

Thank you very much for sharing your experience with us.

We’re very happy to hear how smooth the withdrawal process has been for you. Our Payments team works tirelessly to ensure all requests are processed as soon as possible. It’s great to see their continuous efforts have positively impacted your experience.

Regarding the second feedback point concerning the game's variety. We are working hard to regularly add new content at Winomania. Just recently we’ve added a few new providers and more are scheduled in the pipeline for the upcoming months. At the moment you can check all new games on the website under the New Games category in chronological order.

We would like to thank you once again for sharing your experience with us and wish you very best of luck in your future.

Kind regards,
Winomania Customer Service

Vurdert til 1 av 5 stjerner

I have been victim of scam I haven’t…

I have been victim of scam I haven’t heard from them yet, quick to ignore emails! I spoke to them through chat never heard back! Poor security when people join as someone joined and did fraud they did not check anything at all! BE CAREFUL

23. mars 2023
Anmeldelse skrevet uten oppfordring
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Svar fra winomania.co.uk

Dear BeGonia,

Thank you very much for your feedback.

We’re deeply sorry to hear you’ve had such an experience. Our Customer service team maintains average email response time to less than 30 mins, on chat we reply within 15 seconds.

We take your feedback very seriously. Could you please share with us some more details about your query? For example, a ticket number or any other identifier, so we can investigate this matter immediately and get back to you with an explanation.

Kind regards,
Winomania Customer Service

Vurdert til 1 av 5 stjerner

Impossible to get bonus

Impossible to get bonus. I play many different games and nothing. Don't bother because you will only lose your money

3. april 2023
Anmeldelse skrevet uten oppfordring
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Svar fra winomania.co.uk

Dear Natalia,

Thank you very much for your feedback.

We're sorry to hear you've had such experience while playing at our casino. There are 500+ games available on our website with various bonuses and player’s incentives. Not receiving bonuses is not expected behavior. I suggest you contact our friendly Winomania support team following this link https://secure.winomania.co.uk/#/help/contact-us?affiliateToken=1, so they can investigate further. Live support chat channel is available Monday to Friday from 6:00am till 10:00pm or from 6:00am till 6:30pm during weekends. The average chat response rate is between 10 and 15 seconds. We will be happy to hear from you and answer all of your questions.

We would like to take this opportunity to thank you for choosing to play at Winomania and wish you best of luck in your future.

Kind regards,
Winomania Customer Service

Vurdert til 4 av 5 stjerner

I'm afraid I've been spoilt

I'm afraid I've been spoilt. I have played for years at Videoslots, and when I withdraw winnings, absolutely 100% guaranteed the money goes into my account within under half hour, never any longer.
With Winomania casino it's been a day and a half and still the winnings are not in my account.
However, I will say that the casino itself is excellent, there is a lot of game choice, it has a nice and easy and user friendly layout, they sorted out my documentation within 24 hours, and every one who I have communicated with (which is about 5 people) are really polite and friendly and helpful.
So if they just sorted out the speed of the withdrawal process that would make it better.
I still recommend it as a good casino to play at though.

18. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scamming site

Scamming site. Don't go near , you lose , then they set low deposit limits, then block account. Don't go near. SCAMMING SITE

4. februar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fast withdrawal and Good bonuses

The welcome bonuses are good on cool games, and the chat service is always polite. I got my first withdrawal in a day.
If it is possible, adding more slot games and 1-2 additional welcome bonuses would be perfect!!
Thank you

23. februar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

First time my white freind said 2nd…

First time my white freind said 2nd till 100 I didn’t beleive him this is 1034 time I have to play on his phone I’m in shock these people racist beyond belief I thought it’s a joke all that time but I can’t get one scatter bonus one pound depositing on my account then use white Freinds account each time get 3 scatters of each 10 deposit this site is the only place racially abused witnessed racism that was so obvious and they don’t even deny it let alone how fraudulent they are stay away from here and if ur black or brown u make sure u definitely stay away from here just try the place u will understand what I’m saying or I’m sum loser or some thing I agree most racist place on earth wow

22. februar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra winomania.co.uk

Dear Asim,

Thank you for your feedback.

We are sorry to hear that you have not been lucky while playing at our casino. Understanding your feelings, we would like to address your accusations by highlighting the fact that we are an operator that uses solely and exclusively games that have been fully certified and independently tested, in line with the UKGC requirements and by laboratories specifically authorized by the Gambling Commission. Every outcome of each game is subject to a random number generator and cannot be manually altered, distorted or manipulated in any way, which can correlate the gaming outcome to a specific player. The results are based on chance and every player has an equal competitive prospect to win.
We do hope by providing you with the above information, you have developed a better understanding of the functioning of the games and their operational patters and can better appreciate the fact that your accusations are futile and do not rest on reasonable facts.
We are more than happy to further discuss with you your individual concerns and provide you with yet another thorough elaboration of the functionality of the games used within our platform. Additionally, we would like to kindly emphasize that there is no association between the chances of winning to a player’s race, in any way or whatsoever. Those types of allegations are lacking sensibility and we are deeply concerned, since we have always been dedicated to providing the best customer service and gaming experience to all of our customers.

Once again, thank you for sharing your opinion and we remain at your disposal, should you wish to share your further experiences.

Kind regards,
Winomania Customer Service

Vurdert til 1 av 5 stjerner

Home wine tasting promised

Home wine tasting promised. No-one replies. Why?

16. februar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra winomania.co.uk

Dear Cathryn,

Thank you for your feedback.

We believe there must be a mistake and this review belongs to another brand. Winomania.co.uk is an igaming site, we cannot offer wine, however we do guarantee slots tasting throughout 518 available games we have. Our advice is to double check the domain spelling and leave the review to the appropriate domain, so you can get an answer to your question.

Kind regards,
Winomania Customer Service

Vurdert til 5 av 5 stjerner

This its not bad Casino only the…

This its not bad Casino only the problem its not to many game to chose and the bet it’s a bit funny you can’t play like the other casino with bet lower but it if you win you win and they pay you in one day time. If you keep the casino clean and pay in time you gone grow fast and you gone make a great review good luck from me.

23. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Easy and fast withdraw at Winomania

I registered and deposited at Winomania few weeks back and really enjoyed the site. It have some unique games that i didn't see before and huge selection of live dealer games.
Some of the games are not stats of the art, but i did found some slots and scratchies that i really liked.
All in all i made some money and the withdraw process was very easy and fast,

16. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Utter garbage be lucky get a bonus…

Utter garbage be lucky get a bonus tease and the slots they have are the most ridiculous slots I've ever seen. What on earth made me make a deposit on this site literally feels like 20% RTP it's beyond me how this site is allowed

9. desember 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Deposited and won a small amount of…

Deposited and won a small amount of cash. Withdrawn and supplied id and proof of address before being asked. Money was back in my account within 8 hours. Very fast and very helpful. Stan the customer service agent was very polite and quick to respond

16. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This company Winomania robbed me

This company Winomania robbed me, I did deposits for 892£, later when I win I did withdrawal request and Winomania never pay me, robbed me, Scam company!!!

9. november 2022
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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