Winn-Dixie Stores Anmeldelser 

I purchased cryovac beef tenderloin from Winn Dixie. The beef looked great. When I started to defrost it, the house started smelling really bad. It was not even half defrosted when I realized that it was the rancid meat. It looked great and Winn Dixie did provide a full refund but I was wondering what kind of quality control they do on cryovac beef. I will not be purchasing anything that is packaged this way in the future.

The service is excellent, I love it very much. I was served by a lady named Martha, she is very kind, helpful and she solves everything for you.

Worst place 2 shop & buy liquors. They are more expensive than Publix. I have shopped there since I was a child, but now no more.

They r ride & accused me of racism, which if anyone knows me I'm a Muslim & racially difersed. I speak 4 languages. I consider myself a mutt. My hubby speaks 7 languages. Winn Dixie has no values what so ever. It's my hubby birthday & I simply went inc2 buy liquor. Keep in mind I spend all my money there 4 liquor there so do my friends, patients m, family members. I know alot of people in port Charlotte. I also teach drivers education 2 scared kids that don't want to drive. I was called a racist rude woman and was escorted out the door. I will never shop their again the nursing home I work for makes me buy the liquor there as well. Please don't shop there I'm notifying everyone in Florida not to do so. I'm letting the Governor know what they did to me. My son as I mentioned works for our Governor. DeSantis will know about this as well. Karma is a -itch it will bite u on your bottom WD I'm also calling thr BBB on them on Monday when I go 2 my cancer patient in the am & pm patients. Will notify all my hospitals and associates, as well. You will lose your business 1 way or the other. PHP

This review is for store #0349

Today, I went to buy some groceries and play the lotto in Winn-Dixie at 5600 West Sample Road, Margate, FL. When I got to the lotto machine, I placed my $5.00 in the machine and started picking my lotto, but the machine was not responding. I tried again, and the machine was not responding and locked up. I asked a lady who works there to please help me. When she saw the machine screen frozen, she immediately stated you broke the machine. I was like, what are you talking about? How can I break the machine?? She kept on saying you broke it, she reset the machine, and I was waiting there. After about 15 minutes, I said, "Can I get my $5.00 back, please? She replied with a firm tone, "No, I need to get it out of the machine. I can not just give you the $5.00. I was agitated and thought about where is customer service. She had training for outstanding customer service, but it failed her today, and I lost $5.00. This has been lost for some time now. Customer service is out the window. I kept waiting and told her I needed to leave for work since you would not return my money. So Winn-Dixie, you made an extra $5.00 due to poor customer service. Thank you. Maybe Channel 7 would be like this story about no customer service anywhere.

This comment is for the CEO Anthony Huker. Your Winn-Dixie application for discounts and so on is terrible. I've been shopping with Winn-Dixie for many years and the card system works so much better. We as customers would rather have the card back because the application that's on your phone first off is hard to download and can't even work in the store I'm not the only one that complains about it. We need to do better thank you

All I can say it YUCK! Besides the store being filthy, we bought a $30 chuck roast with a weird chunk of white hard stuff that was stringy in side. It was not fat or bone. I have never seen anything like that in all my years of cooking. I will never buy anything there again. This store is in North Fort Myers, FL on Bay shore Road.

APP ISSUE
I know ya'll are aware of this.Still love the bogo but seriously the app is awful & makes me not want to shop here. Publix has no problems ever with their app. Please get someone to fix this. I'm headed there now but I know exactly what I'm getting & I'm out. Thanks!

INCOMPETANT. A BIG FAT 0. NOTHING ELSE. WORST STORE. DOES ANYONE KNOW HOW TO DO THEIR JOB. NOOOOOOO!

The store in Cocoa Beach Canaveral Plaza is the worst in the area. At one time, after the reopening after a hurricane, the store had great potential. The staff was great, always helpful and willing to provide wonderful customer service. In the last year or so, no seems to care. Products are moved to new locations every other month it seems. When you ask an employee where the item is located, no one knows or they do not carry it any longer. There is a woman at the self check out who has a terminate scowl on her face and has to be one of the rudest people. I hate to point out but blond hair. For instance, I was standing near the self check out looking at my grogery list before actually getting in line. In front of other customers, she yelled across from the other side of the aisle and said what are you doing? I said I am about to check out but looking at my list. She replied you cannot stand there and block everyone. There were no other customers there. Another time I forgot my wallet in the car after self-checking out asked her if she could put a hold on this while I ran to the car to get my wallet I moved the now full cart to the side and she acted like I was going to run out of the store stealing the entire cart when I had already asked her if I could leave the cart right there. Rude. The customer service "counter" is anything but. Again an older man is working who knows nothing about customer service. When asked for a specific item, he said what color is that? I replied if you are working at customer service you should be aware of products by name. Ended up walking out without purchasing the items I intended to buy. Aldi is purchasing Winn Dixie but unfortunately, this store will remain Winn Dixie and most likely under the horrible management that exists there today. Someone should take note and make some changes. I hate to complain about people who are simply trying to make a living, however, it would appear that moving people to other positions where customer contact is minimal would be a better situation for everyone.

Winn Dixie at 7915 S Dixie Hwy, West Palm Beach, FL 33405, Phone +1 561 585 5720

September 2025 UPDATE since the takeover of this location by SouthEastern Grocers, the shopping experience has significantly improved. Was in the produce department yesterday and found an excellent selection of very fresh cut fruit at acceptable prices. Produce employees were friendly and helpful. Besides the SouthEastern brand, new brands are available, including the good quality Know & Love. Have found great sales and prices in canned goods, beverages, and household products. Will definitely keep Winn Dixie on our shopping list. It is great to find canned lima beans in stock. Another grocery franchise only has them frozen. Winn Dixie and Kwik Chek are part of the history of shopping in South Florida, so we are glad to see this local store making a turnaround in 2025.

February 2024:Local W/D has been struggling for years, located in a half empty shopping center. One employee did greet us while shopping. This location has been purchased by Aldi, but will continue under the management (?) of Winn/Dixie South East Grocers. Noticeably, product locations have been shifted around the store in early 2024. Three or four other shoppers agreed that they were having difficulty finding what they were shopping for. Employees at front of store are overburdened at checkout. No smiles, it is a grim & sad store. Another shopper helped us locate an item we tried to find. Plan to spend double the time, because you will need to cover every aisle and still may not find what you need.

Giving the Winn Dixie in Valdosta, GA two stars is actually an improvement over what I would have given it for the last two years. There have been major changes in personnel in the last couple of months, and I've seen positive changes in customer service and quality control. They still have room for improvement, but attempts are being made to improve the store, Thank you!

The selection was good bit the employees are generally indifferent to customers. No smiles or asking if you are finding averting you're looking for. Our cashier had the vibe that we were greatly inconveniencing her by going through her register.
This was at the Destin, Florida store.

My first time in a Winn- Dixie (Crystal River) and I am disappointed:
The vegetables (asparagus e.g) looked as they have seen better days, so the fish I wouldn't recommend to eat.
My conclusion: never again

Well I decided to order from Winn Dixie on line and prepared an order taking a good amount of time. Delivery was set to arrive between 2 pm and 3 pm. Other than a lack of clarity on sales items everything seemed to go smooth, confirmation received, my bank showed a pending payment. At about 2:10 I received an email my order was on the way. 3 pm came and went and just prior to 4 pm I called customer service. They were to call back and I did receive a hang up, followed by an email that I was no available. They said my order showed delivered but the department said there was a problem so I would be fully refunded but had to call back the following day due to posting. No order and more for me to do after wasting a considerable amount of time. While a received apologies I was given no offer to resend the order. One would think that would have been the right thing to do but no offer to resend and we were out what we needed for dinner that evening. This was a very bad experience with little to know help to resolve the matter. I suggest that people think twice before ordering from Winn Dixie. I know my order will be placed elsewhere tomorrow. My rating from 1 to 10 is below 1.

So now a call back for my credit and have to Waite 10 days or more for the refund. Their process and my loss. They don’t have a clue about customer service and highly recommend you avoid Winn Dixie.they are not worth the Trouble. Personally I am boycotting the and recommend everyone does. Incompetence at the highest levels

A visit here will make you wonder if the workers have ever been educated about their job roles. Hot case servers seemed more interested in socializing with friends than serving customers. So after waiting for about 10 minutes, I just left without getting what i needed. They kept talking to their friends. The workers here could use a crash course in understanding their job. Sunday 1.50 - 2.00 pm. Location 680 N Federal Hwy, Fort Lauderdale, FL 33304

False advertising
They claim they have beer, wine and spirits. They don’t have liquor(spirits), only beer and wine.

I decided to try their online ordering app and compare it to Wal-Mart's. What a catastrophe! The list of available items is not even close to what's available in the store. Even after I placed the order and selected a time to pick the items up I got a message stating the order was available to pickup NOW - 2 hours before the time I had selected!!! Since there were several cold items and I was available - I drove over to pick up my order. When the shopper came out I asked if anything was shorted and she said no, everything was complete. When I got home I found 5 items missing and no receipt to prove I was not charges for them. I tried call the local store and was given an 844 but they reversed the last 2 numbers so I got some sweepstakes scam company - NOT Winn Dixie. Today I called and got the correct number that eventually ended up in India. The person could not be understood at ALL. I was finally (after 20 minutes) able to relay the issue with my order and was told the refund would take 7 to 10 business days to show up on my credit card......
I will NEVER use their online ordering app again!

I went to the store in the morning and filled up my cart at 7:50am I went to check out. I was told I would have to use self-service as no other registers were open until 8:00am. The deli would open at 9:00 am so nothing from there either. At 75 years old I do not use self checkout for more than a few items. Store location Nova Road, Port Orange FL

The company forces you to use the phone app and not a card. No problems there, right? When you accrue points, the Customer Service Reps can go into your account to find out how many points you have, write down your phone number, go to the nearest grocery store, and use your phone number to buy their groceries with your points. This happened to me twice so Winn DIxie refuses to give me back the points I earned. If they would make it so you cannot use your phone number to check out then everything would be good. They refuse to make this change because they'd have to reinvent the app. So they care more about their vulnerable app than their customers. Because of Winn Dixie's app and being complicit in theft by their CSRs, I shop at their competitors now.

This is about the pharmacy, I have been going to this pharmacy for years and have walked away disappointed 98% of the time, when you call for a refill on the phone it gives you a time your prescription is supposed to be ready, well in the few in yrs that I have been doing this I can remember one time when my prescription was ready on time only one!!!! I’m tired of this I’m going to find a new pharmacy. Over all poor costumer service as well! Don’t fill here