WillPowders Anmeldelser 

I had a subscription issue. I couldn’t find it BUT customer services saved the day and found it. Cannot fault the Willpowders Customer Service Team. Super fast responses and helped until my issue was solved. Second to none. 10/10 as always

Great company . Had an issue with a delivery and they sorted it straight away even though it was royal mails fault .

I’ve been a customer for about 6 months and I think the products are exceptional. Particularly the collagen. I have arthritis in my neck and the difference in my daily discomfort since using it has amazed me! My skin is also a lot brighter, smother and there is definitely an improvement in the fine lines around my eyes!
The customer service is brilliant and so responsive. I had a damaged product and a new one was on its way less than 30 minutes after I contacted them about it.
Fab company all round.

This will be my 3rd order willpowers collagen peptide bovine powder. Love it!! Oudour less in my drink my nails growing and less brittle my skin complextion getting better A+++ product.

Love all the willpowders products! I now have MCT creamer, collagen and brain power daily! Couldn’t be without it!
Easy ordering
Swift delivery
⭐️⭐️⭐️⭐️⭐️

Such brilliant support over my issue with my whizzer. Really appreciated. Normal companies would not go out of their way to do things like this!

Always get replies to emails. Customer service prompt and efficient. Thank you.

I subscribe monthly to some of your incredible products. When I received my order this month the box was damaged by Royal Mail and had been taped up and put in a plastic bag. I was really surprised that this had happened so wrote to Customer Service and they have responded quickly, professionally and have sent me a replacement item for the damaged product I received. This is why I chose WillPowders because their quality and 5* customer service is beyond brilliant.

I am a regular customer and love so many of the products. Today I received a pouch of MCT powder and unfortunately the pouch had leaked in the box. Customer service were superb and have sent a replacement within minutes of me raising it with them. Can’t fault the company or the service!

I have been following this brand for awhile and I totally trust their ethos and committment to health. Cannot fault how smooth the process was from ordering to receiving the items. The packaging is so uplifting and trendy however I have dropped a star due to not recieving an invoice inside as one of the items may need to be returned. Customers need to have the invoice inside with info on contact in case you need to speak to them so this was very disappointing to me. I ordered bone broth not realising it contained milk and I am intolerant to this. Pls can you add plant based bone broth to your future products. I am enjoying the water melon electrolyte but not tried the Kombucha as i buy this regularly but thought I would try WP

Started 6 weeks ago, too soon to comment fully. But I am taking with raspberry ketone, I have lost weight on my hips and do feel a lot better for taking it. Will comment again in another month. Delivery is quick and the packaging is so snazzy.

The customer service at WillPowders is above and beyond. I contacted them to say my Whizzer was no longer charging and within days I had a new one. Very impressive

Be aware of the subscription. I cancelled mine and 3 weeks later they sent it out anyway. After contacting them straight away I was told it had already been sent out so no refund could be given. Very disappointed in their response. It was their error so should have been refunded.

And see their reply! Still no mention of a refund. I’m not stupid I’ve had many subscriptions previously with companies. I know how to cancel one. Still no acknowledgement of their error.

Love, love, love this company :)

I rarely leave negative reviews, but I feel people should know about my experience.

I placed an order over £50 because the website was advertising a free gift with qualifying purchases. During checkout there was no prompt or option to add the free gift to my basket, so I reasonably assumed it would be included automatically as my order met the spending requirement.

When my order arrived without the gift, I contacted customer services to explain what had happened. Their response was simply that the terms and conditions stated the free gift had to be added to the basket. I explained that there had been no option to do this and that I had seen several other customers on Facebook saying they had experienced exactly the same problem.

Despite this appearing to be an issue with their website rather than customer error, they refused to send the free gift, even as a gesture of goodwill. There was no attempt to acknowledge the problem or offer any compromise.

What disappoints me most is the lack of customer service. I’ve spent hundreds of pounds with this company over the year, but it’s clear that customer loyalty means very little when something goes wrong.

The value of the free gift isn’t really the issue—it’s the principle and how the situation was handled. A small gesture of goodwill would have left me feeling valued as a customer. Instead, I’ve been left feeling ignored and disappointed.

Unfortunately, because of this experience, I’ll be taking my custom elsewhere in future and would encourage others to be aware of how promotional offers are handled before placing an order.

I LOVE Willpowders products as a fitness instructor of a certain age they help my body not only to keep going but to recover. I received a Mixer Bottle and the bottom was cracked, customer service dealt with this at lightening speed and another one is on its way. Very impressive, thank you Willpowders for amazing products and fantastic customer service xx

Absolutely fantastic product! Probably the best I’ve used.
Also huge shout out to the amazing customer support/aftercare team, the guys/girls were absolutely brilliant at dealing with an incorrect order I had placed. My query was handled within hours!
Thanks again
Rachel xx

Super service, when I was running low it arrived the next day! Thank you so much.

I received an e mail to say another delivery was on the way which I had not subscribed to, however, after contacting Willpowders to complain it was apparently a glitch in their processing. I received a very nice e mail explaining the situation and their apologies.

I was unable to cancel my subscription on line and any advice given by the FAQs didn't work. A member of the WillPowders team got in touch very quickly and sorted it all out for me. Fantastic customer service especially considering I was cancelling an order!