willowbathandvanity.com Anmeldelser 

My concern was addressed and I will receive a follow up text
Great customer service

Olya was wonderful to work with! I reached out to Willow through text messaging, and she was quick to respond and very knowledgeable. She took the time to understand what I was looking for and worked hard to help me stay within my budget without compromising on what I wanted. I’m so grateful for her dedication and outstanding customer service!

Customer service went above and beyond. I found the product listed for a lower price through a third party, and they offered my husband a veteran’s discount to match the price when we requested to cancel the order. We’re very pleased with how easy they were to work with, and we will be repeat customers when we renovate our other bathroom. Highly recommend this company.

Rapid, organized

Mai was super helpful! She sent examples of options I was considering, quick to reply and just overall kind. She’s a good one!

Our cabinet is beautiful but we had a few issues with the drawers. Ella helped us get them replaced and was so professional and kind.

Customer service is some of the best I’ve ever experienced regarding resolving an issue with an order delivery and replacement. The agent Mai went above and beyond to help me personally to get my issue resolved quickly and professionally. Thank you kindly for the great experience!

They were able to give me more info on my order than the company I placed the order through. I appreciate the quick and pleasant response.

I had an exceptional experience with James of Willow Bath and Vanity. He listened carefully to my vision and worked tirelessly to find the perfect vanity for my bathroom reno. I appreciate his time and expertise and can’t wait to see the product in person!

The company was very responsive. Jesus sent me many many pictures before I decided which vanity I wanted. It arrived packaged well. They turned out beautiful. I did the Sonoma Light Natural Teak 72”

quick, helpful information. solved my problem quickly and easily.

Best vanities on the block that don't break the bank!

Ordered online from Willow Bath & Vanity and the experience was smooth from start to finish.
Website was easy to navigate, and the product matched exactly what we saw online.
The vanity feels high-quality and well built.
Very happy with the purchase would definitely order again.

I reached out at 9pm ET to see if I could get some online help while specifying one of your beautiful vanities. I had clicked into the Houston page and saw two similar vanities featured and wanted to know which was which. Rain was super helpful and cleared up my confusion quickly and linked me to the Orlando vanity.

Beautiful vanities! We have three teak vanities! I love all of them. Great customer service too!

The vanity was nice. It arrives without the sink being attached to the counter top. The placement of the anchor screws in the counter top did correlate to aligning the sink under the counter top. The counter top has a lip all the way around, but it does not fit over the vanity, you must align it on top of the vanity. The counter top and vanity were not flush, so there are gaps where the counter top sits on the vanity. The instructions provided by customer service were not aligned with product received (there were not instructions included in the shipping box). We basically had to figure it all out on our own. I do not recommend

As a follow up to the issue below, Willow contacted me the day this was written, apologized, and made sure the vanity was in transit that day.

I ordered a vanity on the premise that it would ship ASAP, that day or the next. Now 4 days later and they’ve done nothing to expedite the process and it hasn’t even been prepared to ship. I canceled another order and spent $1000 more with them so I could complete a project but it looks like now that I could have had the delayed shipment from wayfair faster than their alleged 1-2 days quick shipping. Don’t try to call and speak to someone there in authority, you’ll just get the runaround.