My overall experience with Willow has been outstanding! I love, love my vanity but was missing the overflow ring. Ella answered my email expeditiously and solved my problem! Customer service has alway... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The most amazing customer service I've ever had- i riddled the rep with questions and the rep answered question after question offered insight and details to clarify every thing I needed to know. The... Vis mer
We just had an 84” teak bath vanity delivered and it’s absolutely beautiful. Willow provided excellent service from sales to delivery. Knowledgeable courteous staff made this purchase an amazing expe... Vis mer
Olea and Olga helped me today. I had many questions, and called numerous times. They never waivered in their kindness, patience, and professional knowledge. I had to match cabinet with countertop a... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Willow Bath and Vanities is one of the leading bathroom furniture showroom in Atlanta Area. Over 300 Bathroom Vanities in stock! Solid wood cabinets with soft close drawers and etc. Size available from 18" and 108"
Kontaktopplysninger
6510 JIMMY CARTER BLVD suite C, 30071, Norcross, USA
- (877) 788-8444
- info@willowbathandvanity.com
- willowbathandvanity.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 25 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Best Experience Ever!
Everything about working with Willow Bath & Vanity has been positive. Gorgeous vanity, sink, and countertop arrived in perfect condition. Customer service was helpful and responsive, especially James who masterfully handled our particular shipping needs. Definitely recommend!

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The warehouse personnel accommodated…
The warehouse personnel accommodated our requests to examine two different units before loading them.

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Enjoyed everything about the…
Enjoyed everything about the experience. The quality of the vanities is second to none. The customer service is exceptional. Also the warehouse crew that helped for our vanity into our truck (Danny and Lenny), thank you so much!!!

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Great customer service and product…
Great customer service and product quality. Out vanities are absolutely beautiful!

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Amazing movers
Amazing movers; really worked hard and made the experience flawless.

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Amazing Customer Service!
Mai in customer service was incredible! She understood and respected my concern and willingly worked with me on a solution to our vanity shelf and knobs. I would say the responsiveness I received was above and beyond. Thank you. The Willow vanities we purchased are high quality, and the service we received matched that standard.

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Mai was amazing
Mai was amazing. She guided us and elevated our purchase experience. Mai's fantastic service made our selection process easier. Thank you!

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The delivery guys were great!!
The delivery guys were great!!! Very polite and helpful!!! The ordering process was great also. I love the vanity . Beautiful!

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The company hires very professional…
The company hires very professional customer service reps. The packaging of the vanity was excellent. It was received in a timely manner with communication throughout the shipping process.

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Purchase via chat was quick and seamless
Purchase via chat was quick and seamless. Questions answered, invoice provided, and vanity order processed quickly and efficiently. Would recommend connecting with Rain for a great customer experience.

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Warehouse workers Rick and Elias
Warehouse workers Rick and Elias , very helpful and polite.

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The team was great and super helpful!

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Great customer service by Ricky and the…
Great customer service by Ricky and the crew. They were all very nice and assisted to put the vanity and sink in my vehicle. Thank you!

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Started out good, unfortunately a small issue and subsequent poor service, ruined the whole experience
Well unfortunately the post delivery experience hasn’t gone well. We had a simple issue, a missing knob screw but it stalled us being to fully use our new bathroom. Normally this would be easy fix but these “Made in Taiwan” Vanities use an odd/ fine thread pitch screw and none of my extras would fit. Anyway I thought we’d be able to contact them and have them replace our missing screw. However this required multiple calls and emails, and finally they “approved” a replacement screw, but I would need to drive across town to retrieve it. I must deal with another inconvenience despite it being missing from our unit to begin with. Not sure I’ve ever experienced such a low regard for the customer experience and frankly very disappointing after having spent $4500.

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The guys helping us were super…
The guys helping us were super attentive and careful with our vanity and counter top when loading. We were so glad to see the amazing quality and care that went into this. Great guys working hard and with precision in your warehouse!

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Not only does Willow Bath and Vanity…
Not only does Willow Bath and Vanity carry quality items, but its customer service is outstanding. We had questions about our order two years later, and they went above and beyond to help us out. Thank you for your product and your service!

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The delivery was amazing
The delivery was amazing, the guys were very professional, and made sure everything was good before they left. Thanks!

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Thoroughly inspected cabinets and tops
Thoroughly inspected cabinets and tops.
Professional service.
Fantastic delivery crew.
Thank you!!

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Amazing Company!
Such an excellent company with great products and outstanding customer service! Products are high quality and we are so happy with our bathroom vanity. It is truly beautiful! Every experience has been positive and they consistently go above and beyond for their customers. Hands down 10 out of 10!! I highly recommend Willow Bath and Vanity!

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