White & Sons Anmeldelser 

310
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Had such a stress free experience buying my first home with white and sons. Cédric was excellent and so was Jack. Both really helpful and knowledgeable about the property, and were super supportive... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I cannot recommend Cedric & his team highly enough. From start to finish the service was exceptional, when issues arose within the chain they were dealt with promptly and efficiently, all of the... Vis mer

Vurdert til 5 av 5 stjerner

We were struggling to sell our property until white & sons took over and they got it sold within a matter of a few weeks. The communication has been great throughout the process and been really easy t... Vis mer

Vurdert til 5 av 5 stjerner

Exceptional service from the team at White & Sons in Leatherhead who went above & beyond to secure the timely sale of my late Mother's property under difficult circumstances. From first contact right... Vis mer

Informasjon om virksomheten

  1. Eiendomsmegler
  2. Næringsmegler
  3. Boligutleie

Skrevet av virksomheten

Established in 1817 White & Sons are an award winning independent estate agent with offices in Reigate, Dorking, Horley, Oxted & Leatherhead. The firm is a forward thinking business which uses cutting edge technology backed by over 200 years of experience to assist with the buying, selling and renting process. The senior management team are all qualified property professionals who offer a range of expertise unequalled by any local firm. They successfully lead a team of experts, who provide a complete range of professional services to farmers, landowners as well as assisting with buying, selling, managing and letting land and homes. The firm has departments covering: Estate Agents & Property Consultants Lettings & Management Commercial Property Block Management Rural Property Services Professional Valuations Planning Consultants Land & New Homes Whether you are buying, selling, renting or need advice on planning, management or agricultural property, trust in the value of experience.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

310 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(310)

81 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great team and would recommend highly

We recently sold and bought through White and Son’s Reigate and were very happy with their service.
All the team were friendly, helpful and knowledgeable. There was always an update email or call about viewings and we were kept in the loop the whole time.
The process was made easy and we would definitely use them again if we ever move!

10. juni 2026
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Svar fra White & Sons

We are delighted that we could help with your sale and purchase. Thank you for taking the time to leave a review, we are so please you were so happy with the service.

Vurdert til 5 av 5 stjerner

Kate has been very helpful…

Kate has been very helpful so far and has been quick with organising viewings. Her responses regarding any questions we have had have been quickly answered.
So far, so good. Thank you....

11. juni 2026
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Svar fra White & Sons

Amazing, we are so pleased that Kate has been such a help to you. Thank you for taking the time to leave a review.

Vurdert til 5 av 5 stjerner

Best estate agent in Reigate by far !

Absolutely amazing estate agent in Reigate - had the pleasure of dealing with both Rebecca and Louise ! Nothing is too much trouble, by far the best estate agent I’ve come across in many years of buying and selling - super friendly, knowledgeable and professional, I can’t recommend them more.

9. juni 2026
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Thank you - your extremely kind words mean the world to us! We really appreciate you taking the time to share your experience.

Vurdert til 1 av 5 stjerner

After four years of being a reliable…

After four years of being a reliable tenant, All rent paid on time, I’m shocked that White & Sons are trying to take a large portion of my deposit over trivial issues. They listed things like a grain of dust as justification for charging me for a full professional clean. That’s not wear and tear that’s nitpicking.

I kept the property clean, took photos before leaving, and handed it back in good condition. Yet they still tried to push excessive charges. I’ve since seen other tenants reporting the same behaviour, which says a lot.

Tenants deserve fairness, not exploitation. If this happens to you, don’t accept it use the deposit protection scheme dispute process, which is there to stop agencies from making unreasonable deductions.

29. mai 2026
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Svar fra White & Sons

As part of our end of tenancy process, we compare and contrast your initial check-in report with your check-out report and highlight any discrepancies. As part of this process, regardless of how earnestly you have been paying your rent, we have a responsibility to the landlord to record any issues we find. In accordance with your terms and conditions, the landlord has the right to request that these be rectified using your deposit.

Having been managing tenancy for decades, we pride ourselves on our objectivity during this process.

In the very rare occurrence, the TDS are there as an impartial mediator, should a tenant feel that these findings are not to their satisfaction.

We wish you well with your claim and will, of course, uphold any decision they make.

Vurdert til 5 av 5 stjerner

My husband and I have been looking for…

My husband and I have been looking for a property over 3 months, crossing paths with many different estate agencies. White and Sons by far have been the best, most professional, quality in their service, brochures and follow up. We had Steph for a viewing, who showed exceptional mannerisms, knowledge, rapport and professionalism. First time in our house service, we felt truly looked after and in the right hands. Thank you

30. mai 2026
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Svar fra White & Sons

We are absolutely delighted to hear that we stood out among other agents. Thank you for your incredibly complimentary review of Steph. So pleased that you felt truly looked after. Thank you for sharing your experience.

Vurdert til 5 av 5 stjerner

Kieran was excellent

Kieran was fantastic to deal with throughout our property transaction. The process was far from straightforward, yet Kieran and the team at White & Sons Dorking managed to turn it around extremely quickly and achieve a great result. Their professionalism and ability to navigate a complex deal was impressive. I would have no hesitation recommending Kieran and would happily work with him and the wider team again on future opportunities.

22. mai 2026
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Svar fra White & Sons

Kieran and the team were so pleased to hear that they were such a support during your property journey. Thank you for taking the time to leave a review; we really appreciate it.

Vurdert til 5 av 5 stjerner

Great Experience

The service we experienced with a recent property viewing was exemplary. Lisa Jane showed us around the property, allowing us space to view while taking note of the queries she was unable to answer immediately. She then did what few agents seem to manage successfully, she followed up promptly with satisfactory answers to all our queries.

14. mai 2026
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Svar fra White & Sons

We are so pleased you had such a great experience. Thank you for taking the time to leave such a wondeful review, this has really made Lisa-Jane's day. We wish you well on your property journey, if we can be of any further assistance, please do not hesitate to contact us.

Vurdert til 5 av 5 stjerner

Had a fantastic experience using White…

Had a fantastic experience using White and Sons for selling and buying our new home. From incredible photography by their photographer Darren to Llyod, Jack and Cédric looking after us through the process. They went beyond their roles for us. Thank you.

28. april 2026
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Svar fra White & Sons

We are so pleased we made your property experience a fantastic one - this is music to our ears. Thank you for placing your trust in us to help you and for taking the time to share your experience.

Vurdert til 5 av 5 stjerner

Very happy with the service level and attention to detail

We had been very unlucky with buyers and 3rd time lucky but each time we lost a buyer White and Sons helped us through and we are very grateful for their expertise and friendly staff who went above and beyond to help us get to the stage of exchanging contracts. Thank you to all staff at Horley White and Sons, particularly Steph.

6. mai 2026
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Svar fra White & Sons

Thank you for taking the time to leave a review, we really appreciate you doing this. We are so pleased we were there to help you with the trials and tribulation that are sometimes associated with moving. We are delighted to have got you over the line, finally.

Vurdert til 5 av 5 stjerner

The whole team were super professional…

The whole team were super professional from start to finish despite a tricky chain and lots of moving parts

27. mars 2026
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Svar fra White & Sons

We are so pleased we were able to help navigate those tricky elements. Thank you for placing your trust in White & Sons, and for taking the time to leave a review.

Vurdert til 5 av 5 stjerner

Really professional service and…

Really professional service and attention to detail from original purchase to exchange of contracts. Thanks Jack.

16. april 2026
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Svar fra White & Sons

We are delighted that you were so happy with the service. Thank you for taking the time to leave a review, this really does mean the world to the team.

Vurdert til 5 av 5 stjerner

Cedric and his Team are exceptional and…

Cedric and his Team are exceptional and go the extra distance to make the selling experience as smooth as possible.
They All spent time to make it a personal touch, rather than some of the larger Estate agents. I would not hesitate to use White & Sons for any buying and selling properties.

16. april 2026
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Svar fra White & Sons

Thank you. We are so pleased to hear that our service has the right balance of personal touch and effective chain management. We are over the moon to hear you would use us again. Thank you for placing your trust in us and for taking the time to share your experience.

Vurdert til 1 av 5 stjerner

Inflated Deposit Claim – Over 75% Rejected by Adjudicator

I had a very disappointing experience with White & Sons regarding the handling of my tenancy deposit.

At the end of my tenancy, they attempted to claim £1,244.80 in deductions from my deposit, covering cleaning, decorating, and alleged damages. The scale of this claim immediately felt excessive and not reflective of the actual condition of the property.

I challenged the charges and the matter was referred to the Tenancy Deposit Scheme for independent adjudication. The outcome speaks for itself — the claim was reduced to just £315, meaning over 75% of what was initially demanded was rejected. Most notably, the entire cleaning charge was dismissed.

This raises serious concerns about how the original figures were calculated and presented. Had I not challenged this through the proper process, I would have been expected to accept a vastly inflated and unjustified deduction.

As a tenant, you rely on agents to act fairly and reasonably. Unfortunately, this experience has left me with very little confidence in that process. I would strongly advise others to scrutinise any proposed deductions carefully and not hesitate to escalate disputes where necessary.

15. april 2026
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Svar fra White & Sons

We are obviously disappointed to read your review.

This is an extremely unusual situation. In the unlikely event that a tenancy deposit has been referred to the TDS we have historically had all claims upheld. We need to investigate this situation further internally. I would like to reassure you that this process is a well-trodden path and we endeavour to remain as objective as possible with very transparent procedures. We can only apologise for the confusion this situation has caused, we will be taking this up with the TDS.

Vurdert til 5 av 5 stjerner

Lucy at the Horley office has been…

Lucy at the Horley office has been wonderful and extremely accommodating with any issues that have arisen during the sale of the property. The whole team there have been very helpful and Lucy has gone over and above with her professional approach and liaising with the solicitors involved, so 10/10 White &Sons!!! Will definitely recommend!

8. april 2026
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Vurdert til 5 av 5 stjerner

Very personal service

Very personal service, always available and they were empathetic as it was a probate house.

25. mars 2026
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Svar fra White & Sons

Thank you for taking the time to share your experience, this is very much appreciated. We are so pleased we were able to assist you at such a very difficult time.

Vurdert til 5 av 5 stjerner

Moving to the countryside

From start to finish the whole process was made so easy with regular updates both via e-mail and telephone of the property purchase. The professionalism of Jack, Cedric and all the staff has been exemplary, it's been a pleasure to deal with them.

23. mars 2026
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Vurdert til 5 av 5 stjerner

Close to 9 years as a tenant in a White…

Close to 9 years as a tenant in a White & Sons managed property. Throughout this time, their service, support and communications has been absolutely first class. Regular visits to ensure all was well and any maintenance issue was attended to promptly and efficiently. No hesitation in recommending W&S ... 10/10 in all areas

12. mars 2026
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Vurdert til 5 av 5 stjerner

Rebecca is brilliant!

Rebecca was brilliant at handling everything and was always at the other end of the phone when needed. Thank you for everything and getting me the hour I love.

10. mars 2026
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Svar fra White & Sons

That is so wonderful to hear - we think she is brilliant too! Thank you for taking the time to leave a review, much appreciated.

Vurdert til 5 av 5 stjerner

Great independent agent in Surrey

Very pleasant experience buying a property through White & Sons in Leatherhead. Jack was professional throughout and dealt with all our queries in a timely manner.

10. mars 2026
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Svar fra White & Sons

We are so pleased to hear that we made your buying experience a positive one. Thank you for taking the time to leave a review, we really appreciate it.

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