All i can say is “Wow”! Every step of my shopping experience was clear, easy, detailed and tremendously quick. The variety of items available, in every size possible is a rarity in this market. For my... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
A vintage dress seller I'm buying my wedding dress from recommended their waist cincher and I'm thrilled with it. Also the customer care team were so quick to get back to me
Great little business. Friendly and helpful and fantastic products which are absolutely worth every penny. The bra I bought fitted perfectly and looks amazing. Very happy customer.
What Katie Did puts such care and intention into every piece they make. It's hard to find larger lingerie sizes that are true vintage but they offer such a great and reliable alternative for those who... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
What Katie Did is a world-renowned British brand creating exquisite vintage-inspired lingerie and fashion since 1999. As one of the leading brands in our niche, we take great pride in our legacy of crafting pieces that capture the glamour, elegance and beauty of eras past. Our iconic designs have graced the covers of prestigious magazines like Vogue and Harper's Bazaar. What Katie Did creations are also regularly featured on stage and screen, from West End theatres in London to Broadway shows in New York and Hollywood films. While we've grown to be internationally recognized, at heart we remain a small, close-knit company. Everything, from design to production to shipping orders, is done in-house by our dedicated team. Providing personalized customer service and building relationships with our valued customers is extremely important to us. We welcome you to share your experiences with What Katie Did here on Trustpilot. Your feedback is immensely valuable in helping us continue to provide the highest quality products and service. Whether you have purchased from us for years or are a first-time customer, we would be delighted to hear your honest thoughts. Thank you for supporting our small business and our passion for vintage-inspired fashion!
Kontaktopplysninger
Unit 8 The Old Mill, RG8 7HY, Reading, Storbritannia
- 0345 430 8743
- mailorder@whatkatiedid.com
- whatkatiedid.com
4,7
Enestående
169 anmeldelser
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Excellent Service and Beautiful Pieces
This was my first purchase from What Katie Did, and it will not be my last! Their customer service and product quality are excellent. I'm so happy to have found a lingerie brand that offers authentic vintage styles and stockings. Their pieces make my outfits feel "complete" and I, in turn, feel beautiful wearing them. Thank you, WKD!
23. februar 2026
The product was sent quickly and was as…
The product was sent quickly and was as expected! As these items are ordered in the future Iam sure I’ll be pleased with them .
26. februar 2026
Absolutely gorgeous!
I’ve got a few WKD pieces now and cannot speak highly enough of the quality and style! More soon for sure!
26. februar 2026
First class company
Great company , great products , and more importantly great customer service ,
25. februar 2026
Love all your products!
24. februar 2026
I love What Katie Did!
I love What Katie Did!! The quality of their products are amazing and the detail they put into their reproduction garments is a true testament to their research of vintage lingerie. I can tell they love their brand. I love wearing their garments under my vintage looks! My only issue, is I wish they made more smaller cup size bras. As someone with a smaller chest, I feel like I can never find A or AA cup size bras from reproduction brands. I feel like it’s rare to find A cup sizes from what Katie Did unless they just sell out fast? I’ve only been able to get the padded bullet bra so most of my What Katie Did garments are mismatched because I can never fit the bras to be able to buy the full sets. It’s a bummer but I still love this brand so much! Just a suggestion to make more A and AA cup sizes so us small chest ladies can rock the vintage styles bras! They are so much prettier than modern bras in my opinion lol!
22. februar 2026
The pieces did not fit and I cannot get…
Customer service issues resolved. Beautiful pieces, unfortunately did not fit my shape.
29. januar 2026
Svar fra What Katie Did
We’re very sorry for the slight delay in responding to this customer’s email.
The message was received late on Monday evening, and unfortunately our mail order manager was unexpectedly off sick on Tuesday, which meant a small number of emails were answered slightly later than our usual 24-hour response time. We replied as soon as possible and have confirmed that the customer is absolutely able to proceed with their return.
We do always aim to respond promptly and pride ourselves on offering personal, attentive service. In this instance, the delay was just over one working day due to unforeseen illness, which we hope customers will understand can occasionally happen in a small independent business.
We’re pleased the return can now go ahead and are, as always, happy to assist further if needed.
very sexy items ou have and i had hoped…
very sexy items ou have and i had hoped I could get a poster size of a stocking or stockings .....your girdles ae amazing nd I am looking for a purchase...
an autograph would be awsome as i collect this type of thing....
Thank you
6. oktober 2025
Anmeldelse skrevet uten oppfordring
Constantly brilliant
Constantly brilliant. Great products and service. Decent prices too.
Sexy but not hooker ware...
29. desember 2025
Very helpful and responsive when I…
Very helpful and responsive when I needed exchange.
26. januar 2026
The ordering was easy and painless
The ordering was easy and painless. The shipping far faster than expected. But what was bought far exceeded expectations even today over a year and a half later. The owner always marvels at how long these stockings have lasted and how well they fit not to mention how comfortable they are to wear.
19. januar 2026
Anmeldelse skrevet uten oppfordring
I bought 3 pairs of contrast
I bought 3 pairs of contrast, one of which I mistakenly ordered the wrong size, a quick email, my order was corrected. These are a dream, I have just started wearing stockings, these are fabulous
18. desember 2025
Anmeldelse skrevet uten oppfordring
The shipment has been with Federal…
The shipment has been with Federal Express for over 2 weeks with no updated shipment status. I reached out to What Katie Did via their website and got no response for help with FedX as the shipment was on their account. Very disappointed.
29. desember 2025
Svar fra What Katie Did
We’re sorry to see this 1-star review and for the frustration caused by the delivery delay.
The customer contacted us via live chat on Friday 15th January, and we responded the same afternoon to confirm that a formal investigation had been raised with FedEx regarding the parcel being held at Memphis import customs. As this was raised just before the weekend, we are currently awaiting FedEx’s response.
When a shipment is held by customs, neither the sender nor the recipient is provided with detailed information until the carrier completes their checks, and this process can take several working days at busy import hubs.
Delays of this nature are very rare. However, if FedEx do confirm that a parcel is lost, we always offer either a replacement or a full refund. The case is ongoing and being actively monitored, and we will update the customer as soon as we receive further information.
We pride ourselves on responding promptly and supporting our customers when issues arise.
Update: Fedex informed us that the parcel was officially lost and the customer has been refunded in full.
Wonderful service and perfect underwear
I was lucky enough to go for a fitting and I’m over the moon with my Glamour Merry Widow corset. It was such a special experience as thy fitting me just before Christmas, I was able to explore other sizes and I would highly recommend What Katie Did compared to high street shops. The fit is perfect, the item is trusty wonderful & I will be able to wear under a number of outfits, allowing me to feel fabulous and special. I will certainly recommend to my friends and continue to shop with this brand. A new loyal customer has been created! ❤️❤️
24. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra What Katie Did
Thank you for making the trip out to Pangbourne to see us. So glad you're happy with your Merry Widow.
Quick delivery
Quick delivery. Great products, accurate sizing. Great service as always.
30. desember 2025
Svar fra What Katie Did
Thank you so much for leaving a review. So glad you are happy, yay!
Bra arrived safe and quick from the UK…
Bra arrived safe and quick from the UK to DE. The article was as described and better. A good fit and exactly what I needed. WKD Vintage bra designs are so much better than what I can buy in any 'normal' store! Thank you :)
29. desember 2025
Svar fra What Katie Did
Thank you so much. Shipping to the EU from the UK is a lot harder since Brexit and even though we ship DDP (duty paid) Germany customs in particular were awkward and often tried to double charge! We've really tightened everything up since Autumn 2025 and now only ship via Fedex overseas which, fingers crossed, has eliminated 99% of issues.
Super order and fit
I ordered from England to Europe and all taxes were reassuringly sorted out by WKD. Their statement was written on their website, so that gave me trust to order. The glamour waist clincher arrived quickly and fits as stated on website. It is comfortable to wear even though I have a large waist to hip ratio. A super product. Thank you WKD.
24. november 2025
Svar fra What Katie Did
Thank you so much for taking the time to leave a review. We're thrilled you're so happy with your purchase.
They will not refund you your money
They will not refund you your money. So please be ware of that. Plus it took them over two weeks for my iteam to cone after I had to chase it up myself. Highly disappointed.
3. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra What Katie Did
We’re sorry to hear that you were unhappy with your experience and would very much like the opportunity to look into this properly.
Unfortunately, as this review was posted anonymously and doesn’t include a full name, email address, or order reference, we’re currently unable to locate the order or understand what may have happened. We have asked the reviewer to contact us directly so we can investigate and assist where possible.
For clarity, our returns and refunds policy is clearly displayed on our website, at checkout, and included with every order. We do offer refunds in line with this policy and always aim to be fair and helpful when customers get in touch so we can resolve any issues.
As a small independent brand, we take feedback seriously and are always keen to put things right — but we do need customers to contact us directly so we can do so.
Note: customer contacted for more info via Trustpilot and hasn't responded.
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