West One Bathrooms Online Anmeldelser 

152
•
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Michael was amazing as he went above and beyond to get me the correct fittings. Although they sell very expensive and exclusive fittings, on any ordinary mid -range fittings, prices are also very comp... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Extremely responsive service. All questions answered quickly and thoroughly. Advice given for our entire project and all the hidden gubbins taken care of! The delivery service was faultless, equally t... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

West One Online team (Mike and Aaron in particular) have gone above and beyond to help me with two bathroom renovations now. Each time they provided excellent, detailed advice, quick responses and end... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

DO NOT USE THESE PEOPLE. We ordered a shower enclosure inclusive of two bespoke panels for a specific size for our bathroom (and obviously this is not cheap) and both panels arrived 4cm short. The com... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Baderomsforhandlere
  2. også i
  3. Baderomsoppussing

Skrevet av virksomheten

As the sister company of the illustrious and innovative West One Bathrooms, which for over 40 years has been a leader in luxury bathroom design and supply, West One Bathrooms Online offers a curated collection of products along with a high quality of service and guidance.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

152 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(152)

27 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Quality ROBE HOOKS

Contacted the company and was required to order online. Made the order but a slight delay, rang customer services and quality Robe hooks were delivered the next day. Super service.
Thank you

6. juli 2022
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Svar fra West One Bathrooms Online

Dear Peter,
Thank you so much for your review, we are so pleased you are happy with your robe hooks!
Kindest,
West One Bathrooms

Vurdert til 5 av 5 stjerner

AMAZING

After another well known retailer let me down with my new sink and tap, I contacted West One Bathrooms Online to see if they could help.
They were excellent - very helpful and friendly and managed to source the sink and recommended a better tap. They took time to have my items personally delivered by a member of the team to ensure I had it for the contractor. How is that for service? AMAZING. Thanks everyone for going out of the way to assist. It was really appreciated.

5. juni 2022
Anmeldelse skrevet uten oppfordring
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Hi Paul,

Thank you so much for taking the time to leave us a review. We are so pleased we could help you and source the items for your bathroom.

Kindest,
West One Bathrooms

Vurdert til 5 av 5 stjerner

Excellent service & care from Mr John Hunt

This was the first time we became clients of West One Bathrooms (having previously been clients of CP Hart) and we would highly recommend this company. We were a bit nervous buying online without going into a showroom but our experience was great from initial contact to delivery. Our online sales representative John Hunt was expertly knowledgeable, generous with his time and advice, courteous and always available at the end of the phone line even though we were initially buying only a few items. An authoritative person answering the phone (and dealing with that same expert person throughout) is unique in this day and age when buying goods online. We had a small issue with one of the WCs we had bought and Mr Hunt dealt with it efficiently offering an exchange with no fuss at all, that is when you find out about a company and their treatment of clients when an issue arises. It was a pleasure dealing with him and we are now returning as repeat clients for bathroom renovation purchases thanks to WOB’s great after sales care and amazing selection of products and brands. Keep up the great work and our thanks again

12. april 2022
Anmeldelse skrevet uten oppfordring
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Hello, Thank you so much for taking the time to leave such a lovely review. We are delighted to hear you had a good experience, this level of service is what we strive for and to give the utmost reassurance for purchasing a bathroom online. Thank you again, we will pass this onto John Hunt.

Kindest,
West One Bathrooms

Vurdert til 5 av 5 stjerner

Very helpful

Very helpful customer service and great product - thank you!

4. april 2022
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Svar fra West One Bathrooms Online

Hi Jeanie,

Thank you for taking the time to leave a review :)

Kindest,
West One Bathrooms Online

Vurdert til 5 av 5 stjerner

My phone queries were answered swiftly

My phone queries were answered swiftly, politely and accurately before placing my order. Ordering was simple and delivery well managed. Product looks fantastic, and although not operational as yet (due to fitter getting covid?!) we’re thrilled with our purchase.

2. april 2022
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Hi Kate,

Thank you for taking the time to leave a review. We are so pleased you are happy with your product and hope you enjoy your new bathroom!

Kindest,
West One Bathrooms

Vurdert til 5 av 5 stjerner

Well made bathroom mirror

Well made bathroom mirror, good value.

31. mars 2022
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Svar fra West One Bathrooms Online

Hi Lynn,

Thank you for taking the time to leave a review, we are so pleased you are happy with your mirror.

Kindest,
West One Bathrooms Online

Vurdert til 5 av 5 stjerner

Good company

Good communication and product arrived quickly

4. mars 2022
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Svar fra West One Bathrooms Online

Hello! Thank you so much for taking the time to leave a review.

Kindest,
West One Bathrooms Online

Vurdert til 1 av 5 stjerner

Good quality product

Good quality product, poor customer service

21. februar 2022
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Svar fra West One Bathrooms Online

Hello,

We are so sorry to hear you feel you have had bad customer service, please be assured this is not our usual standard. Please may you send more details of your experience to aftersales@wob-online.com so we can take a look into this in further detail?

Thanks,
West One Bathrooms

Vurdert til 5 av 5 stjerner

Robe Hooks

Very speedy delivery. Great prices and very good choice

12. februar 2022
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Svar fra West One Bathrooms Online

Thank you so much for taking the time to leave us a review.

Thanks,
West One Bathrooms

Vurdert til 5 av 5 stjerner

Amazing service

Amazing service, followed on my order as they realised I ordered the wrong product. Promo delivery - fantastic and will order from them again.

18. desember 2021
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Svar fra West One Bathrooms Online

Hi Shovpreet,

Thank you so much for taking the time to leave a review. We are so delighted to hear.

With best wishes,
West One Bathrooms

Vurdert til 5 av 5 stjerner

Very helpful online advice as to which…

Very helpful online advice as to which products suited my requirement with links to order. Order was very straightforward and delivery was on time.

7. desember 2021
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Svar fra West One Bathrooms Online

Hi Hassan,

Thank you so much for taking the time to leave us a review!

Best wishes,
West One Bathrooms

Vurdert til 1 av 5 stjerner

Still awaiting a refund for missing…

Still awaiting a refund for missing parts to toilet cistern, very poor communication and follow up even after speaking on the phone.

3. desember 2021
Anmeldelse skrevet uten oppfordring
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Hi Stuart,

We are so sorry to hear you are still waiting for a refund. Are you able to please send us an email to info@wob-online.com with your order number so we can look into this matter as soon as possible to resolve this for you?

Thank you,
West One Bathrooms

Vurdert til 5 av 5 stjerner

Quick service

10. november 2021
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Svar fra West One Bathrooms Online

Hi Lynne,

Thank you so much for leaving a review!

Thanks,
West One Bathrooms

Vurdert til 5 av 5 stjerner

Fantastic customer service

A company I would use again. Smooth ordering and given updates when parts ordered were delivered. Highly recommended and quality parts at good prices. Hermes could learn something from this company. Thanks

5. november 2021
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Svar fra West One Bathrooms Online

Hi Stephen,

Thank you so much for taking the time to leave a review, we are so pleased to hear of your experience.

Thanks,
West One Bathrooms

Vurdert til 5 av 5 stjerner

Brilliant service

Very pleased with the service - professional and supportive. Will definitely use again

21. oktober 2021
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Svar fra West One Bathrooms Online

Hello,

Thank you for taking the time to leave a review.

Thanks,
West One Bathrooms

Vurdert til 5 av 5 stjerner

Had great service

Had great service. John always responded promptly to my questions, was incredibly helpful in letting me know information about the product I was interested in and when it would be delivered. I would 100% use them again!

7. oktober 2021
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Svar fra West One Bathrooms Online

Hi Julia,

Thank you so much for taking the time to leave a review. We are delighted to hear of your experience and hope to work with you soon!

Thanks,
West One Bathrooms

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