WellBox Anmeldelser 

560
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The ordering process was very straightforward. The items were delivered quickly and the hampers are beautiful. Will definitely use WellBox again.

Vurdert til 5 av 5 stjerner

Ordered the Revive box as a gift for my sister. The site was easy to use, the box contents were clearly shown and checkout was quick. Added priority shipping to make sure it got to her in good time. W... Vis mer

Vurdert til 5 av 5 stjerner

I'm delighted with the well boxes we recently sent to our staff, they are easy to order and send and the process and service was flawless throughout. The boxes themselves look great (as are the conte... Vis mer

Vurdert til 5 av 5 stjerner

Load of different options, suitable for colleagues. Purchase was easy. Although I only sent to 1 recipient, it was easy to add the address which I can imagine would be efficient when sending to multip... Vis mer

Informasjon om virksomheten

  1. Firmagaveleverandør

Skrevet av virksomheten

Spread the love to your staff and customers, with personalised and branded deliveries sent straight to their door. Choose from a wide range of gifts, or create your own.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

560 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(560)

129 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Amazing company :-)

Amazing company :-) Used them for the first time to send 16 gifts out to my team. Customer care and communication was great. Well recommended

24. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Treat boxes a hit!

The website is easy to use and the charity support is a bonus when ordering treats for the team. The delivery came before I even blinked an eye. Very professional and organised. Thank you.

25. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service

This is a fantastic way to celebrate people and milestones in our team. Wellbox makes it easy to show appreciation and reminds everyone that their contributions are seen and valued. Super easy to select a gift and have it reliably shipped to recipients.

18. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Wonderful contents to the box

Wonderful contents to the box, recipient loved it. Set up was a bit complicated as I was only sending one box and had to purchase in one place and then separately indicate who I was sending it to. I filled in one persons info and kept getting an error that I couldn't only sent to one person...which is what I was doing. I eventually got it to work. I think it works better for sending to many people than for one but I got there in the end. This was my second time purchasing from WellBox and I will do so again

27. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great company

Great company. Easy to order. Really helpful team. Recipient was delighted with his gift - said it was a good mix of treats. Will definitely use again.

12. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great variety & easy to use

We use WellBox for various team incentives and recognition. As a busy admin, I like the "send a redemption link" feature because it cuts down on time spent filling out contact details and addresses. Especially during onboarding, I can ensure team members receive items they actually want and that the address will be correct.

The variety of gifts is incredible. I have found items for maternity & paternity, bereavement, onboarding, and general recognition. Having all these combined under one service is incredibly helpful.

Payment is easy and secure via Stripe.

One minor suggestion for further improvement would be working with different shipping providers. Royal Mail isn't the best when it comes to international shipping.

1. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent company - recommended

Welll designed website, easy to find a birthday gift for a friend (vegan), which was delivered on time and much appreciated.
Really good quality product, great communications, fantastic company - I'll recommend to friends and family. Thank you!

1. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Avoid.

As a first time customer, I wont be a returning one. Brought a giftcard for a friend who had just moved home, everything was fine I sent the link to my friend and then was notifed days later that I was being refunded. When I emailed to ask why they told me they had tried to get in contact with me because the transaction was flagged as fraudulent, this is complete lies because I have to log into my banking app to approve transactions also they didnt try and contact me because why did I receive the email to say I was being refunded but nothing before then to state an issue. Appalling customer service from a company that is meant to be a gifting service!

21. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til WellBox

Svar fra WellBox

Hi Natasha, we're sorry to hear this was your first experience with us.

As discussed, we did try to contact you using the phone number provided when the order was placed, but unfortunately, we were unable to reach you.

As a precaution due to gift card fraud, our payment provider flags any transactions that could pose a risk, even when it appears to be approved on your end.

In these cases, we reach out to verify the order with the customer. If we can’t make contact within five days, we have to make a judgment call.

In this instance, the gift card you purchased hadn’t been claimed via the link you sent to your recipient. As you hadn't reached out to check why the card hadn't been sent, and the transaction had been flagged, we issued a full refund.

We did offer to reprocess the order for you with instant delivery when you made contact after receiving the refund notification, but you chose not to proceed.

We completely understand how frustrating this must have been, especially when sending a thoughtful gift. We’re genuinely sorry it didn’t go as smoothly as it should have.

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