Excellent service. Eye test given to my 99 year old mother-in-law who has dementia & is residing in a Nursing Home. Glasses delivered and fitted and all seems well. Thank you for providing such a br... Vis mer
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Se hva andre synes
Very efficient service from the first phone call and issuing the invoice in the best way for the family to ensure payment. Quick delivery and kind and helpful in everything they have done.
Slight issue arising from difficulty with the legs on the glasses. They are not sitting quite level. Making the glasses dip slightly down on right Something that is easily remedied with a little ca... Vis mer
Gregor contacted me re my father in a care home Connect care had been to visit him and done a full battery of tests Gregor gave me the results and recommended what glasses he would need... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Connect Eyecare set out to improve everything about mobile eyecare. We started by building an entirely new mobile eyecare service from the ground up, and kitted out our optometrist with industry leading equipment to ensure they are at the top of their game. We designed a visually-soothing uniform that embody our commitment to care, and help reassure our patients they're in good hands.
Kontaktopplysninger
52-53 Cloud Building, Morris Park, 37 Rosyth Road,, G5 0YD, Glasgow, Storbritannia
- 0141 899 0027
- support@ConnectEyecare.co.uk
- welcomeeyecare.com
4,9
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We had a visit to the care home today…
We had a visit to the care home today from Sarah and Tanveer they were amazing with our residents.
Excellent service.
So happy that we have chosen Connect eye care to be our opticians.
16. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Connect Eyecare
That is very kind of you (!) We are delighted to be working in partnership with such a well led Care home. Best wishes, Connect Eyecare
Mum was very pleased with the…
Mum was very pleased with the experience. Glasses very nice on
11. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Connect Eyecare
Kenneth, thank you for sharing your experience of Connect Eyecare. It's much appreciated and glad to hear your mum is pleased too.
Best wishes, Connect Eyecare
Amazing service.....
Amazing service for mum who recently moved into a nursing home. Eye test done with great care and speedy turnaround and communications throughout. Sarah called ahead of today's visit to fit mums new specs to allow me to attend. Arrived as planned and again, caring and respectful at all times with mum. Sarah is a delight and made mum feel very at ease and is MORE than happy with her new glasses. Many thanks
10. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Connect Eyecare
Thank you for taking the time to leave a review of your experience Gill, we are so pleased to hear that your mum is happy with her new eyewear. Best wishes, Connect Eyecare
The staff were lovely
The staff were lovely with the residents, made them feel at ease and comfortable and relaxed when they come to visit Oakeshott house !
9. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Connect Eyecare
That you for the feedback Erin, its much appreciated and yes we agree our opticians really are great with their patients. Best Wishes, Connect Eyecare
Lovely girls Sarah and Tanveer
Lovely girls Sarah and Tanveer. Very efficient and really good with my care home residents. Made them feel at ease.
7. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Connect Eyecare
Thank you for taking the time to leave feedback on your recent experience with us Lainey. Much appreciated.
Best wishes, Connect Eyecare
Disgraceful
Utterly disgusted at the so called service from this company. My mother's glasses were apparently ready by the 26th June. She is still waiting on them. After a complaint by my brother, the promised the glasses would be delivered by next day courier. She is STILL waiting. My mother is in a care home. And 1 of the very few things she has left to enjoy, is her sight/reading a card someone has sent. Sending a card. Reading a little of the paper. We, as a family , are DISGUSTED by your lack of empathy and empty promises
5. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Connect Eyecare
Fiona,
I’m sorry to hear you had a poor experience with Connect Eyecare, but I really do appreciate you bringing this issue to our attention. Although it is unusual for us to receive this type of feedback, we would love to know more details, so that we can provide a better experience next time. Please reach out to our Support Hub on 0141 8990027 or via email support@connecteyecare.co.uk to discuss your concerns in more detail. Again, thank you for taking the time to leave your feedback!
Best wishes, Connect Eyecare
Great service- speedy delivery
Great service- speedy delivery, managed to help me save money too! Definitely recommend this company! Got my aunt sorted in her care home in no time! Thank you! Phyllis Devlin
1. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Connect Eyecare
Glad we could save you money and of course thank you for the kind feedback Phyllis. Best wishes, Connect Eyecare
Staff are very helpful and friendly
Staff are very helpful and friendly
30. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Connect Eyecare
Linda it was lovely to see you and thank you for the kind review. Best wishes, Connect Eyecare
10/10 service
10/10 service - my mum got her new glasses today & they look great! Very happy with the service & Sarah was very friendly! Thank you!
27. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Connect Eyecare
Making our patients look great, is all part of the service ;) Best wishes, Connect Eyecare
Sarah
Sarah, is really friendly and the staff that attended our Care home are so friendly and helpful.
27. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Connect Eyecare
Thank you for the feedback Therese! Our team really does care about eyecare. Best wishes, Connect Eyecare
Great Support
Staff are always cheery, helpful and kind to our residents. Sarah is thoughtful and goes out of her way for the residents.
27. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Connect Eyecare
Thank you for creating a lovely environment for our optician team to visit. Best wishes, Connect Eyecare
Sarah and the rest of the staff at…
Sarah and the rest of the staff at Connect Eyecare are always excellent. Very friendly and professional and couldn't ask for a better company to service our care home.
27. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Connect Eyecare
Right back at you Stewart & the Campsie team ;) Best wishes, Connect Eyecare
Had a very good experience with Gary…
Had a very good experience with Gary today,
Very professional and helpful,
I can not thank him enough, for all the information he gave me.
26. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Connect Eyecare
Thank you for the feedback Sara, our team are always happy to help . Best wishes, Connect Eyecare
This is an excellent service for…
This is an excellent service for residents in care homes. They are very patient and do not rush their clients. They explain all the tests that they are carrying out and we are extremely happy with the eye care they provide.
11. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Connect Eyecare
Thank you Ann, our aim is to provide person-centred eyecare for our patients. It's really nice to hear that you recognise and appreciate our approach. Best wishes, Connect Eyecare
Perfect for care home residents.
Perfect for care home residents.
24. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Connect Eyecare
Thank you for the feedback Mrs Masson. Best wishes, Connect Eyecare Team
Svar fra Connect Eyecare
Thank you for taking the time to leave us feedback Elspeth. Best wishes, Connect Eyecare Team
Excellent and extremely prompt service…
Excellent and extremely prompt service from Connect Eyecare in carrying out a basic repair to my Dad's glasses. First class service - would recommend.
2. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Connect Eyecare
Thank you for the kind words & appreciation. Best wishes, Connect Eyecare Team
I would like to thank you Sarah and ann…
I would like to thank you Sarah and ann maire they are very helpful and the residents enjoyed seeing them. So good with the residents talking to them taking time with them and not rushing there. Brilliant job always smiling and happy
17. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Connect Eyecare
Amazing feedback Jade, thank you for the feedback and we shall pass it onto the local team. Best wishes, Connect Eyecare
Great customer experience
Great experience getting eye assessment and glasses for my mother. Connect Eyecare were quick, efficient and thorough and especially helpful when it came to helping my mother without me in attendance, given she had recently started living in a care home. Thank you Connect Eyecare!
9. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Connect Eyecare
You're very welcome John. Best wishes, Connect Eyecare Team
Great interaction with residents
Great interaction with residents, Sarah and Anne-Marie were fantastic with the residents making them feel comfortable while showing dignity and respect
4. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Connect Eyecare
Lovely feedback, thank you for sharing Jade. Best wishes, Connect Eyecare
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