I spent a lot of time researching infra red masks, comparing brands and finally deciding on the omnilux brand. Then I looked at various sellers and settled on Wedoskin. From ordering support... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Although there was a significant delay with my order, the Support team was very helpful and assured my order would arrive in a timely manner. The Support Team continued to reach out with updates on m... Vis mer
Excellent customer service. I had accidentally added some products in my cart, and unable to remove them, but your customer service was able to remove on company’s end, and I was able to complete my o... Vis mer
I had difficulty with an order that was initially confirmed and then not received by me for over 1 month. After many texts, emails back and forth, Liz was wonderful and so kind and helpful in figuring... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At wedoskin, we are proud to be Canadian-owned and operated, and one of the fastest-growing medical-grade skincare retailers in Canada. Our mission is to empower you to achieve radiant, healthy skin with a carefully curated selection of professional, clinic-trusted products. We carry an extensive range of medical-grade skincare brands including AlumierMD, Omnilux LED therapy, Colorescience sun protection, EltaMD skincare, BABOR luxury treatments, GM COLLIN advanced formulations, Yon-Ka Paris botanicals, Valmont anti-aging solutions, and many more. Each product is handpicked to deliver visible results, whether your focus is on anti-aging, acne care, sun protection, or restoring skin health. With Canada-wide shipping, seamless ordering, and a 100 day returns policy, wedoskin makes it easy to shop for premium skincare from the comfort of your home. Our dedication to quality and transparency ensures you receive only authentic products backed by science and trusted by professionals worldwide. From targeted serums and medical-grade sunscreens to luxurious moisturizers and advanced at-home devices, wedoskin is your trusted partner in self-care. Thousands of Canadians already rely on us as their go-to destination for results-driven skincare. Experience the wedoskin difference today — premium, medical-grade skincare delivered to your door, coast to coast.
Kontaktopplysninger
628 12 Avenue SW, T2R 0H6, CALGARY, Canada
- 6043306364
- help@wedoskin.ca
- wedoskin.ca
4,6
Enestående
496 anmeldelser
Har svart på 80 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Orders take a long time to ship
Orders take a long time to ship. I ordered 10 business days before a vacation and after 3 business days my ordered had not even been shipped yet. I was trying to get ahold of someone to see if I could even pay for expedited shipping or get my ordered delayed and delivered after I get back, or possibly figure out what the delay was as 10 business days should be plenty of time to arrive. I could not get ahold of anyone and im worried that over $200 of products will be left ob my door step for over a week.
Further to this, I canceled my order when the status was "unfulfilled" and was told that they could not cancel my order l depsite following their own guidelines of canceling my order when the status was "unfulfilled".
3. mai 2026
Anmeldelse skrevet uten oppfordring
Complete satisfaction
Realy great fast service with a nice concern about my satisfaction. I realy appreciate dealing with this company. Thank you !
3. mai 2026
Anmeldelse skrevet uten oppfordring
Love it!
The best skincare products! Fast shipping! Very good prices!
3. mai 2026
Anmeldelse skrevet uten oppfordring
Great service!
Products arrived. Great! Shipping was really fast and customer service was stellar. Will definitely be ordering from this company again.
2. mai 2026
Anmeldelse skrevet uten oppfordring
Don't recommend
Don't recommend
Slow to ship and respond, and they refused to correct for an error they made.
13. april 2026
Great company with great products
Wedoskin has the best selection of medical grade products . I received my product promptly with excellent communication from the company. They even reached out to make sure that I had received my product as they were informed it had been delivered . Not to mention they do have great sales and promotions. They will definitely be my go to for all things skincare :)
1. mai 2026
Anmeldelse skrevet uten oppfordring
Delivery was quick
Delivery was quick. The owner (Julia) even checked in to make sure everything was okay. Products were accounted for - great service! Will be using them again in the near future.
29. april 2026
Anmeldelse skrevet uten oppfordring
High Quality Product
Amazing product, so high quality. Efficient, professional and friendly communication.
19. april 2026
Anmeldelse skrevet uten oppfordring
poor customer service
poor customer service. I reached out twice immediately after my order was placed and did not hear back.
8. april 2026
Svar fra wedoskin.ca
We’re sorry to hear about your experience. We’ve checked our records and don’t see any messages from you, but we take customer support very seriously and pride ourselves on being responsive and helpful.
According to our system, your order was successfully delivered. If there’s anything you still need help with, we’d be more than happy to assist—please feel free to reach out again so we can make this right.
Easy to shop website with great prices…
Easy to shop website with great prices and free shipping! My order was processed very quickly and I had it within a few days! Thanks so much. I will shop with you again!
9. april 2026
The price was right- $50 discount
The price was right- $50 discount
Quick delivery as well
The product is excellent- works well
26. april 2026
Anmeldelse skrevet uten oppfordring
Had to hunt for my items on-line and Wedoskin had them all!
Wedoskin had the items I wanted in stock at a competitve price, on-line ordering was quick and efficient, and delivery was fast. I received personalized service from the team when one item had to be back-ordered because I purchased multiple quantities. Outstanding customer service experience!
20. april 2026
Anmeldelse skrevet uten oppfordring
The delivery took almost a month for 2…
The delivery took almost a month for 2 little products and they came separately. I could find it elsewhere same price and it would have come sooner
9. april 2026
Svar fra wedoskin.ca
Adriana,
Thanks for your feedback. The items in your order were marked as backordered at the time of purchase, which can affect delivery timing.
That said, your order was delivered within the stated shipping timeframe (SLA) provided at checkout. To minimize delays, we also split the shipment and covered the additional cost on our end so you could receive items as soon as they became available.
We understand waiting can be frustrating, but we aim to be transparent about timelines so customers can choose the shipping option that best suits their needs. We recommend you chose express shipping if you require product within the next few days.
Great packaging and timing and the…
Great packaging and timing and the products are great
6. april 2026
Great product
7. april 2026
Great Service
Great Service! Quick delivery and great communication. I will be using them again.
7. april 2026
2 wks delivery is not good in this day…
2 wks delivery is not good in this day and age.
13. april 2026
Really happy with my experience
Really happy with my experience! The customer service was great—super friendly and quick to respond. My order arrives and everything was nicely packaged.
23. april 2026
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.