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Webinterpret Anmeldelser 1 221

TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Been with Webinterpret many years and have found them helpful and informative at all stages. No doubt my overseas sales have increased from the service/product they have provided

Selskapet har svart

Vurdert til 5 av 5 stjerner

Really great experience so far with Webinterpret. Not really had any issues. Our account manager Jason Abney has been really helpful.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Overall very good, the odd glitch does occur and generally the customer service is good as well. I don't like the new AI customer service. But generally I would recommend them to a colleague.

Selskapet har svart

Vurdert til 1 av 5 stjerner

Pessimo servizio clienti. Rispondono quando vogliono e senza alcuna urgenza. Per chiudere un semplice account ci sono voluti ben 40 giorni e, nonostante non abbia utilizzato alcun servizio nel fratte... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Netthandelsløsninger
  2. Internasjonal handelskonsulent
  3. Onlinemarked
  4. Programvareselskap

Om Webinterpret

Skrevet av virksomheten

Looking to go global on eBay? We'll do it for you.

Webinterpret's mission is to unleash the power of AI to unlock global ecommerce. Through our AI technology specialized for online marketplaces, Webinterpret accelerates GMV and makes global ecommerce effortless, accessible and affordable for online sellers. Today, our services support over 40k independent sellers worldwide, with over 280m localized listings and over $2 billion USD generated in incremental cross-border trade GMV.

Join Webinterpret to grow your global sales through listing, promoting and optimising your products across marketplaces with confidence and ease. From SMBs to larger brands, we have a solution for you.

Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 1 av 5 stjerner

Wer sich Stress ersparen will,bleibt Webinterpret fern

Wer sich Stress ersparen will, bleibt Webinterpret fern. Es gibt kaum Support und die Software, listet einfach Produkte, die nicht gelistet werden sollten, aber wenn es darum geht das Geld einzusacken, sind sie schnell.

4. november 2024
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Svar fra Webinterpret

Hallo Efram,

vielen Dank für Ihr Feedback. Es tut uns sehr leid, von Ihren Erfahrungen mit unserem Service zu hören. Das ist nicht die Absicht von Webinterpret, und wir bedauern, dass Sie gehen.

Wir danken Ihnen nochmals und wünschen Ihnen alles Gute.

Alex @ Webinterpret

Vurdert til 5 av 5 stjerner

We are in Global Automotive Online…

We are in Global Automotive Online Sales via our own website network and 3rd party marketplaces. Webinterpret has for us, proven superb in optimizing our listings flow, inventory sync-up's, regional pricing structures and advertising campaign spends plus more beside. Huge advocates and highly recommend.

12. november 2024
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Svar fra Webinterpret

Hi Lloyd,

Thank you so much for your feedback! We're thrilled to hear you're satisfied with our service and we hope we can continue to grow your business globally.

Wishing you a successful holiday sales season!

All the best,

Alex @ Webinterpret

Vurdert til 5 av 5 stjerner

Good services and support

Good services and responsive customer support.

17. oktober 2024
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Svar fra Webinterpret

Hi Davro,

Thank you so much for your review!

Happy selling :)

Alex @ Webinterpret

Vurdert til 5 av 5 stjerner

améliorer ma visibilité et accroître mes ventes

Webinterpret est un excellent outil pour améliorer ma visibilité et accroître mes ventes à l'international. Le service client est disponible et réactif.

17. oktober 2024
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Svar fra Webinterpret

Merci, ESCURE !

Je vous souhaite beaucoup de succès dans vos ventes internationales cette saison !

Alex @ Webinterpret

Vurdert til 5 av 5 stjerner

We have been using this company for…

We have been using this company for quite a few year and have no complaints. They are constantly improving their service offerings at a very reasonable monthly price

15. oktober 2024
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Svar fra Webinterpret

Hi Zarmina,

Thank you for your feedback! We're so happy to hear about your experience with our solution =)

Happy selling,

Alex @ Webinterpret

Vurdert til 1 av 5 stjerner

Escroquerie

23.99 € prélevés tous les mois pour rien, chiffre d'affaire généré par l'application quasi nul. Lors de la souscription la commerciale avez indiqué un pourcentage sur les ventes et aucun frais supplémentaire ! C'est du vol, la complexité pour se désinscrire en est une preuve.
Un plan Starter à 0€+com avec un minima facturé de 19.99€, c'est un plan à 19.99€ ! En plus vous m'avez prélevé à minima 23.99€ par mois pendant 1 an même sans générer de commandes.

14. oktober 2024
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Svar fra Webinterpret

Bonjour,

Les plans tarifaires de Webinterpret sont disponibles sur notre site web à l'adresse https://www.webinterpret.com/fr/pricing et contiennent tous les frais applicables à Webinterpret. Dans le cadre du plan Starter, le montant mensuel est de €0*/mo + 5.5% + €1.09. *Les abonnés au plan Starter se voient facturer un montant minimum mensuel de 19,99 € si la valeur totale des frais de commission et de transaction ne dépasse pas cette somme.

Si vous souhaitez nous contacter au sujet de votre plan, veuillez suivre ces instructions et nous serons heureux de vous aider : https://support.webinterpret.com/hc/en-us/articles/15573450366994-How-to-contact-Support

Meilleures salutations,

Alex @ Webinterpret

Vurdert til 1 av 5 stjerner

FINGER WEG!

Finger weg! Ich verkaufe bei Ebay schon längst nicht aber wird immer Gebühr von Webinterpret genommen. Ok, versuche seit zwei Tagen Kündigen, ohne ERFOLG! Immer diese b... Roboter der mir ein Link schickt der nicht funktioniert! Dann bietet er auf Hilfe klicken um mit Mitarbeiter zusprechen, dann kommt wieder der ROBOTER mit dieser nicht funktioniertest LINK!

Zeit und Geld Verschwendung! ABZOCKE!

11. oktober 2024
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Svar fra Webinterpret

Hallo Berliner,

wir haben Sie über Trustpilot um Ihre Kontaktinformationen gebeten, damit wir den Vorfall untersuchen können. Bitte geben Sie uns Bescheid, damit wir Ihnen helfen können.

Sie können auch den Anweisungen in diesem Help-Center-Artikel folgen, um mit uns in Kontakt zu treten: https://support.webinterpret.com/hc/en-us/articles/15573450366994-How-to-contact-Support

Alex @ Webinterpret

Vurdert til 1 av 5 stjerner

tres tres mauvais ESCROC

tres tres mauvais , des voleurs sans NOM
je vend sur ebay depuis 2006 , j'ai utilisé le service WEBINTERPRET
je ne souhaite plus l'utilisé , je demande la résiliation, ils font semblant de ne pas comprendre ma demande , il me font tourné en rond et me reconduise pour une année sans mon accord et débite ma carte bleu de plus de 900€ !!!! , à eviter à tout prix !! impossible d'avoir quelqu'un au telephone et par mail , des personnes de plateformes situé à l'etranger ! tout bonnement de l'escroquerie !!

23. september 2024
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Svar fra Webinterpret

Bonjour DELVALLEE YOHANN

Nous sommes désolés d'apprendre que vous avez eu recours à notre service. Nous avons tout communiqué à notre équipe du service clientèle et nous avons obtenu une réponse concernant votre cas. Il ressort clairement de la conversation par e-mail que vous souhaitiez cesser d'utiliser nos services, mais que le 20 juin vous avez changé d'avis et décidé de continuer à utiliser les services de Webinterpret.

Votre facture de 900 EUR se compose de trois éléments :

-les frais de service, qui s'élèvent à 5,5 % du chiffre d'affaires,
-le forfait performance (tous les services que vous utilisez sur votre marché national),
- l'abonnement annuel (699 EUR), qui est facturé à l'avance.

Nous vous rembourserons les 699 EUR facturés à l'avance. Vous pouvez vous attendre à ce que cela se fasse cette semaine. Quant aux deux premiers éléments de la facture, ils sont facturés « à terme échu », pour le service déjà fourni, et nous ne sommes donc pas en mesure de vous rendre cet argent.

J'espère que cela vous aidera à clarifier la raison de la facture et du remboursement. Si vous avez d'autres questions concernant ce cas, n'hésitez pas à contacter notre équipe.

Merci beaucoup,
Alex @ Webinterpret

Vurdert til 1 av 5 stjerner

Achtung, ich rate dringend ab.

Achtung, ich kann diesen Service auch nicht empfehlen. Vor zwei Monaten habe ich alle Aktivitäten im Dashboard abgestellt und nun kam wieder eine Rechnung. Dazu wollte ich den Support kontaktieren und Widerspruch einlegen. Es gibt aber nirgends eine Telefonnummer oder Emailadresse. Nur diesen dämlichen Chatbot, der gar nichts versteht. Und weil er nichts verstanden hat, schrieb er, dass sich ein Supportmitarbeiter mit mir in Verbindung setzt. Das ist über eine Woche her und niemand hat sich gemeldet. Ich möchte den Dienst einfach nur komplett kündigen, aber es gibt keine Möglichkeit dort einen Mitarbeiter zu erreichen. Auch wenn man eingeloggt ist, kann man sein Konto nicht im Benutzerprofil schließen. Als ob da System hintersteckt.

24. september 2024
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Svar fra Webinterpret

Hallo Johannes,

vielen Dank für Ihre Bewertung. Ich habe Ihr Feedback an unser Team weitergeleitet, damit sie sich ansehen können, was falsch gelaufen ist.

Für die Zukunft haben wir einen Artikel in unserem Help Center veröffentlicht, wie Sie den Support kontaktieren können: https://support.webinterpret.com/hc/en-us/articles/15573450366994-How-to-contact-Support

Alex @ Webinterpret

Vurdert til 5 av 5 stjerner

Azienda super fantastica. Eccellente, Servizio Super, Crescita commerciale certa.

Azienda super fantastica. Eccellente servizio. Volontà di risolvere problematiche quanto si presentano. Servizio clienti super. Grazie a loro crescita del fatturato. Supporto Tecnico e Commerciale da fare invidia ad altri competitor. Ottima scelta per avere la possibilità nel mondo di valorizzare la tua attività. Non potevamo trovare di meglio. Affidarsi e certezza.

18. september 2024
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Svar fra Webinterpret

Grazie, Gennaro!

Siamo molto felici di supportare il vostro business internazionale.

Alex @ Webinterpret

Vurdert til 5 av 5 stjerner

i was happy with service my business…

i was happy with service my business burned down so im just doing america right now thans

17. september 2024
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Svar fra Webinterpret

Hi Bryan,

We're so sorry to hear about your business - but thanks for leaving us a review. Please reach out to our team through our support channels if there's anything we can do to help/support your international business.

Best,

Alex @ Webinterpret

Vurdert til 1 av 5 stjerner

A masterclass in coercion, poor ethics, and relentless harassment.

TrustPilot appeared to have removed my previous & honest review. Unsure why & no explanation was given, however I feel both duty bound & compelled to re-share:

Webinterpret has redefined poor customer service and unprofessionalism in ways I didn't think possible. Having not utilised their services for years, I was shocked to receive a barrage of patronising emails from their sales team, demanding payment for outdated subscriptions with an arrogant insistence that disconnecting our store was somehow our mistake, rather than the end of a service we no longer needed or used.

What followed was an embarrassing display of desperation disguised as customer care. Webinterpret’s sales executive repeatedly attempted to hold our business to ransom over a trifling amount, all while dangling the promise of debt cancellation—but only if we agreed to resubscribe to their services. This is not a gesture of goodwill; this is corporate blackmail thinly veiled as a business solution. The fact that this was presented as their best and only offer is both laughable and deeply unethical.

Their entire communication style is riddled with condescension and an utter lack of respect for their former clients. They peddle the narrative that our failure to navigate their convoluted cancellation processes somehow justifies continued billing for services that were neither requested nor used. It’s a convenient little game Webinterpret plays, hiding behind legalese while they aggressively try to squeeze every last penny out of past customers.

Equating their subscription model to that of a gym or streaming service is both disingenuous and absurd—especially when their “service” amounts to little more than unwanted spam and intrusive follow-ups. If Webinterpret spent half as much effort on providing real value as they do on harassing former customers, they might not have to resort to such underhanded tactics.

Their approach is simple: pay us, or we'll keep badgering you. The constant cycle of demanding payment, denying any wrongdoing on their end, and pushing us towards re-enrolment with threats of unresolved debt speaks volumes about their business ethics—or rather, the glaring lack thereof. Webinterpret’s business model seems less about providing value and more about entrapping customers in a perpetual loop of unwarranted charges and intimidation.

In sum, Webinterpret represents everything a reputable company should strive not to be: evasive, unprofessional, and disturbingly adept at coercion. We will categorically never use their services again, nor would we ever recommend them to anyone who values honest business practices and transparent communication.

Approach with caution, or better yet, avoid entirely.

11. september 2024
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Svar fra Webinterpret

Hi NS,

Thank you for sharing your honest feedback. We take all feedback very seriously and deeply regret that our communication and processes left you feeling disrespected and frustrated.

Our intention is never to pressure or coerce our customers, and we strive to provide transparent, respectful service. It’s clear that we fell short in your case, and we’re truly sorry for the miscommunication and inconvenience this caused. I have raised this matter internally to ensure that this experience doesn't happen again.

Lastly, the review was previously removed as it included an employee's full name, which is against Trustpilot's review policy.

Thank you again for your honesty on this matter.

Alex @ Webinterpret

Vurdert til 4 av 5 stjerner

Very good experience..

4. september 2024
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Svar fra Webinterpret

Hi Sukhvinder,

Thank you for your review! As always, we're here to help, and don't hesitate to let us know if you need any further support.

Best,

Alex @ Webinterpret

Vurdert til 5 av 5 stjerner

Great service

Great service. Customer support from Nitin is extremely good and prompt.

4. september 2024
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Svar fra Webinterpret

Hi there,

Thank you so much for your feedback about Nitin! We're pleased to hear about your helpful and timely support from our team =)

Best,

Alex @ Webinterpret

Vurdert til 5 av 5 stjerner

Exceptionally Good Service and Team Love it !!!!

Webinterpret is very good service for everyone selling on ebay , it gives you extra exposure to international markets, especially their team is very exceptional they understand all your needs and help you setting up everything. My manager was Nitin and he is exceptionally good I have been working with him for past 3 years and he always help me getting everything done on time with his skills and knowledge, so everyone should atleast tried it out atleast once if you want to increase your sales

20. august 2024
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Svar fra Webinterpret

Hi Suraj,

We're thrilled to hear that you're happy with our product and our support! I have passed along your feedback to Nitin.

We hope that you have a very profitable rest of 2024!

All the best,

Alex @ Webinterpret

Vurdert til 5 av 5 stjerner

Sehr gute Serviceorientierung

Sehr gute Serviceorientierung, klare und verständliche Aussagen und Hilfestellungen.
Einwandfreie Kommunikation möglich (heute nicht selbstverständlich).
Schnelle Kontaktaufnahme.

19. august 2024
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Svar fra Webinterpret

Hallo,

vielen Dank für Ihr Feedback! Es freut uns sehr zu hören, dass Ihnen unser Service gefällt und Sie klare Unterstützung von unserem Team erhalten.

Beste Grüße,


Alex @ Webinterpret

Vurdert til 5 av 5 stjerner

"Webinterpret" >> die Wissen, wie man Händler Hilft<<

mit Webinterpret bekommt man mehr Umsatz, eine sehr gute Lösung,
Beschreibungen werden in anderen Sprachen übersetzt.
Alles ist tranparent, überschaubar, keine vestecken kosten.

Mitarbeiter sind sehr nett, sehr sozial, helfen weiter, ich fühle mich bei webinterpret gut aufgehoben, meine Empfehlung an andere Händler, macht hier mit , registriert euch. . .

15. august 2024
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Hallo Ibrahim,

vielen Dank für Ihre Bewertung! Es freut uns zu hören, dass Sie mit unserem Service zufrieden sind.

Vielen Dank dafür,

Alex @ Webinterpret

Dette er Trustpilot

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Lær mer om andre slags anmeldelser.

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