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Waterstone Legal Anmeldelser 

131
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TrustScore 4.5 av 5

4,7

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Se hva andre synes

Vurdert til 5 av 5 stjerner

Business Associate Aliyah Ikram was very pleasant and efficient to work with. She explained the process to me in a way I could understand. She listened to my questions and concerns and clarified them... Vis mer

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Vurdert til 5 av 5 stjerner

I have just started my journey with Waterstone This is down to Aliyah, who I can’t thank enough ! She has been very kind and patient, Maintained contact but not pushy like so many other people I’... Vis mer

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Vurdert til 5 av 5 stjerner

Nitesh Rewatkar dealt with our property purchase and we couldn't be happier with his service. With Niteshs help, our purchase went through in record time he dealt with every step promptly and swiftly,... Vis mer

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Vurdert til 4 av 5 stjerner

Overall, an excellent experience. Sold our house with the help of Maruf, who was prompt, courteous and helpful. We're sufficiently pleased with the service that we've now instructed Waterstone to act... Vis mer

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Informasjon om virksomheten

  1. Advokatfirma
  2. Dokumentskriver
  3. Eiendomsadvokat
  4. Familierettsadvokat
  5. Immigrasjonsadvokat
  6. Skilsmisseadvokat

Skrevet av virksomheten

As the best law firm in London, Waterstone Legal is committed to providing the highest standard of service. Our certifications showcase our dedication to professionalism. We will always continue to strive to be better than yesterday developing and innovating our services whilst remaining committed to our timeless values of accessibility and fair practices.

Fixed Fees. Full Transparency. Zero Surprises.

Your case, your budget, your peace of mind — all at a fixed fee.

Your case, your budget, your peace of mind — all at a fixed fee.
● Guaranteed fixed fee — no hourly billing. ● All costs disclosed upfront before you proceed. ● No hidden charges. No last-minute surprises. ● Complete transparency from start to finish.

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

131 anmeldelser

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4,7

Alle anmeldelser

(131)

130 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Very helpful and swiftly reply to any…

Very helpful and swiftly reply to any questions. And their prices are reasonable too.

29. januar 2026
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Thank you for your feedback! We’re glad to hear you found our team helpful and responsive, and that our pricing met your expectations. We really appreciate you choosing Waterstone Legal.

Vurdert til 5 av 5 stjerner

Really happy with the service.

Really happy with the service Waterstone Legal provided during my purchase of a new home. Nitesh and the team kept me updated regularly and made sure the process was as smooth as possible. Any queries I did have were answered quickly which I really appreciated.

23. januar 2026
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Thank you so much for your kind words — you just made our day!

Vurdert til 5 av 5 stjerner

Great service and efficiency by Hredi…

Great service and efficiency by Hredi Chhabria.
Always excellent communication, quick replies to emails, and no issues. Amazing results. I’m very happy with services!

26. januar 2026
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Thank you so much Olga for your review. It means a lot to know that our service made the process smoother for you.

Vurdert til 4 av 5 stjerner

Property Equity Transfer

Overall, I had a very good experience with the staff at Waterstones. There were some unexpected delays, but that was mostly due to my partner living overseas and not completing some documents in a timely manner. I dealt mostly with Fiza who was always friendly and willing to explain the process and answer my questions. I wouldn't hesitate to use them again.

21. januar 2026
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Thank you, we are glad we could help you the best we can. Great doing business with you.

Vurdert til 5 av 5 stjerner

Waterstone Legal is reliable and…

Waterstone Legal is reliable and efficient law firm. They have done our multiple conveyancing. They are our only property conveyancing solicitors. Highly recommend this firm for property and law matters.

23. januar 2026
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Thank you so much for your review. It means a lot to know that our service made the process smoother for you.

Vurdert til 5 av 5 stjerner

Transparent, reasonably priced, communicative

We had a very positive experience with Waterstone Legal throughout what was, at times, a challenging property transaction. Nithi, our case manager, was outstanding and played a key role in ensuring everything moved forward as efficiently as possible.

After an earlier purchase fell through due to issues outside our control, we were understandably anxious to complete as quickly as possible on our next property—especially as we were already on notice at our rental. Nithi was fully aware of the urgency and worked diligently to progress the transaction and keep things on track.

What really stood out was her commitment and accessibility. Even while she was on leave, she continued to support us and ensure there were no unnecessary delays. She was consistently responsive, clear in her communication, and proactive in addressing any issues as they arose.

Throughout the process, we felt supported and well-informed, which made a significant difference during an otherwise stressful time. Nithi’s professionalism, dedication, and approachability gave us a great deal of confidence.

We would highly recommend Nithi and the firm to anyone looking for reliable and efficient conveyancing support in the UK.

9. januar 2026
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Thank you so much for your lovely review. We’re thrilled to hear you felt supported and confident throughout the process, especially during such a stressful time. Your kind words mean a lot, and we’re so glad we could help make your move as smooth as possible.

Warm regards,
The Waterstone Legal Team

Vurdert til 5 av 5 stjerner

Honey Shakeri was highly responsive

Honey Shakeri was highly responsive. I am a first-time home owner, and I had many queries.

I have read bad stories about online solicitors not replying. Completely opposite to that was Honey - many times she answered our queries within minutes.

16. januar 2026
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We truly appreciate you taking the time to share your feedback. It means a lot to know that our service made the process smoother for you.

Vurdert til 5 av 5 stjerner

I would like to thank Nitesh Rewatkar…

I would like to thank Nitesh Rewatkar at Waterstone Legal for his professional and efficient service. Communication was clear and timely throughout, and updates were provided promptly. The issue with the missing Land Registry page was resolved smoothly and without unnecessary complications, which helped move the matter forward efficiently. We are very satisfied with the level of service and would happily recommend him.

20. januar 2026
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Thank you for trusting Waterstone Legal. We’re glad we could support you and keep things clear and stress-free throughout your matter.

Vurdert til 5 av 5 stjerner

Recently gone through a transfer of…

Recently gone through a transfer of equity that was dealt with by Fiza Ahmed. She was very professional and always at the end of a phone when I needed anything answered. Would highly recommend their services!

20. januar 2026
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Your feedback means a great deal to us. We’re happy to hear that you felt supported and well-informed at every stage.

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. Very supportive throughout, responsive and proactive.

16. januar 2026
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Thank you so much for your kind words!

Vurdert til 5 av 5 stjerner

Efficient transfer of equity

This review is for a recent transfer of equity. Transparent and competitive pricing with an approachable front desk—whenever I rang, I was always greeted by a real person. Most importantly, the five stars go to my conveyancing solicitor, Hredi, who was consistently clear in her communications and super-efficient in her work. Many thanks!

16. januar 2026
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Thank you so much for your kind words — you just made our day!

Vurdert til 5 av 5 stjerner

Very Competent Solicitor

Very Competent Solicitor in reasonable fee

I used Waterstone Legal in my purchase and we sold the same property through them via them. The transaction got completed with smooth process. Mr Shah Ali and Najiya Karim went far and beyond to deliver the best possible service. Definitely recommend them when you need a stress free transaction. Thank you Waterstone Legal!

15. januar 2026
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Thank you for sharing your experience — we’re happy you had a good experience

Vurdert til 5 av 5 stjerner

Nithi was in charge of our case when…

Nithi was in charge of our case when buying our first home, and we are very grateful for her hard work and commitment throughout the process. She remained diligent at all times and made sure no stone was left unturned. We were especially grateful that Nithi helped us complete our purchase before Christmas, working within a very tight deadline.

Buying a property can be a stressful experience, but whenever we spoke with Nithi, both on the phone and in person, we felt reassured that everything was being handled properly. We would highly recommend Waterstone Legal to anyone buying a property, particularly first-time buyers.

7. januar 2026
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That's so sweet. Thank you so much, it was great working with you.

Vurdert til 5 av 5 stjerner

Fast, efficient and friendly service.

Waterstone Legal were very easy to communicate with and always kept us updated on our purchase. They helped us move in a short time and were very accommodating with all our requests. Our case manager Nithi really went the extra mile and was very professional and friendly to deal with.

19. desember 2025
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Thank you for sharing your experience — we’re happy you had a good experience and felt supported.

Vurdert til 5 av 5 stjerner

Highly recommended law firm

Hredi Chhabria, Trainee Solicitor at Waterstone Legal, processed my lease extension and provided an excellent service. The matter had a few difficult starts due to issues with other law firms who let me down and wasted a lot of my time, but once Hredi was involved, her response times were outstanding and her communication was clear and consistent throughout. She handled everything professionally and efficiently allowing me to complete well before the anticipated time line. She is clearly very capable and has a bright future in the legal profession. I would highly recommend her, and take this opportunity to thank her for all the hard work!

19. desember 2025
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Thank you for trusting us with your conveyancing — we’re delighted to hear you had a positive experience.

Vurdert til 5 av 5 stjerner

Hredi was very helpful and ensured a…

Hredi was very helpful and ensured a smooth completion. Appreciate all your assistance!

13. desember 2025
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Thank you for your kind words — we’re so glad our conveyancing team could make the process smooth and stress-free for you.

Vurdert til 1 av 5 stjerner

Negligent company

Negligent company!

I used waterstone legal for my conveyancing, they were great at first until all the discrepancies unearthed after the exchange. They are not accepting fault for not doing their due diligence, the agreement they had made regarding retainers has not been met and a lot of the details from the exchange are still in question, including head lease, managing agent and ground rent. Initially I communicated these discrepancies in May a few weeks after exchange but no resolution yet. To add they had incorrectly filed my stamp duty, which added a lot of stress and anxiety from the numerous HMRC letters that were sent through. This took over 2 months to resolve due to their own admin error. I had sent a formal complaint to Shah Ali, as advised by legal ombudsman and the very many replies to negative reviews across all platforms, a couple of months ago, not only has he not personally looked into it, it has not been resolved.

12. desember 2025
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Dear Reviewer,

Thank you for taking the time to set out your concerns regarding the conveyancing service provided. The matters raised are treated very seriously.

To ensure the issues are properly investigated and addressed in accordance with our internal complaints procedure, all concerns must be raised directly with our Complaints Team. Please email the full details of your complaint (including your matter reference, property address, key dates, and any relevant correspondence or HMRC letters) to:
s.ali@wslegal.co.uk

Upon receipt, the Complaints Team will acknowledge your complaint and review the file and relevant communications so that a clear response can be provided.

SDLT point raised:
In relation to Stamp Duty Land Tax (SDLT), where any SDLT deadline is missed due to an administrative error on our part, the firm’s position is that the matter will be rectified promptly and appropriate steps will be taken to ensure the client is not disadvantaged as a result of that error (including, where applicable, dealing with HMRC correspondence and any associated consequences arising from the delay).

If you have already emailed the Complaints Team and have not received an acknowledgment, please resend your email to s.ali@wslegal.co.uk and include “Complaint – Urgent” in the subject line, together with your file reference.

Yours faithfully,
Waterstone Legal

Vurdert til 5 av 5 stjerner

Honey has just completed the exchange…

Honey has just completed the exchange of contracts for our purchase. She was readily available and professional in the service she offered. Thank you Honey and the Waterstone legal team.

3. desember 2025
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Thank you for trusting us with your conveyancing — we’re delighted to hear you had a positive experience.

Vurdert til 5 av 5 stjerner

Smooth and Hassle-Free Property Completion

Mr. Hasan handled my recent auction property purchase, and I couldn’t be more pleased with his service. He was extremely professional throughout the process and dealt with everything promptly and efficiently. All paperwork and requirements were completed well before the completion date, which gave me great peace of mind. I’m very satisfied with his work and would happily use his services again. Highly recommended!

27. november 2025
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Thank you so much for your kind words — you just made our day!

Vurdert til 1 av 5 stjerner

Avoid This Firm At All Costs

Avoid This Firm At All Costs

Shocking service. They knew all week that completion was set for today, yet the solicitor on the file went on holiday without preparing or properly handing it over. The person taking over clearly had no idea what they were doing.

My solicitor was palmed off with excuses about “other completions” while my buyer’s money sat in their account ready to go. The delays and stress were completely avoidable.

Total incompetence. If you want your sale to actually complete, avoid this firm.

21. november 2025
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Thank you for your comments. We have no record of you as a client or as someone instructed or authorised to act for any of our clients. You contacted our office outside normal business hours, and- consistent with our professional duties- we declined to engage on case specifics in order to protect client confidentiality.

As you are not our client and have not used our services, your statements about our conduct and service levels are not a fair or accurate reflection of our firm. We do not discuss individual matters in public forums, but we take service concerns seriously. If you believe there has been a misunderstanding, please contact the firm during office hours with verifiable details so that we can respond appropriately.

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