Water Babies Anmeldelser 

I had a very disappointing experience with Water Babies.

At first, I had to explain several times that I was not comfortable making any payment over the phone and that I would only make the payment online. Despite this, I continued to receive calls for a considerable amount of time before they eventually agreed to complete the process online.

Unfortunately, things did not improve from there. They entered my daughter’s surname incorrectly in their system. I contacted them several times asking for this to be corrected and clearly explained that I would only make the payment once my daughter’s full name had been entered correctly.

The issue was never properly resolved. I continued to receive emails asking me to make the payment and stating that my daughter’s name had been corrected, even though it was still incorrect. As a result, I did not make the payment and eventually lost the opportunity to attend the classes.

What was particularly disappointing was that when new classes became available, I was not contacted or informed about them, despite the previous communication and my clear interest in attending.

Overall, I found the experience unnecessarily frustrating and the communication very poor. I would have expected a much more straightforward and attentive approach, especially when the issue was something as simple as correcting a child’s name in their records.

We started classes when my little one was 12 months. Has been almost a year now and my kid has been enjoying them and being in the water. Lots of fun activities, songs and new skills. Our teacher has been fantastic as well, very kind and patient.

We are really enjoying our water babies classes; our instructor Jo is brilliant and makes us feel completely at ease, and keeps the classes moving and fun. Our baby seems to really enjoy being in the water, and the classes make it a more structured experience so she never gets bored!

We started Water Babies when my little one was just 4 weeks old and continued all the way through until he turned 6, and I honestly couldn’t recommend it enough.
Watching him go from such a tiny baby in the water to a happy, confident and completely independent swimmer has been amazing. The lessons grow with them, building water confidence, safety skills and swimming ability at every stage, while still keeping everything fun and engaging.
The teachers have been incredible throughout — patient, encouraging and genuinely invested in their progress. It’s given them such a brilliant relationship with the water and skills that will stay with them for life.
Seeing my 6-year-old now swimming independently and so confidently makes all those lessons from 4 weeks old completely worth it. One of the best things we’ve done, yes it is more expensive than other providers but you get what you pay for and we wouldn't recommend any other swim school to anyone.
We cannot wait to bring our latest addition on her swimming journey.
Big shout out to our teachers over the years and to the girls in the office! Thank you so much x

My daughter started with water babies at 6weeks old and is now 20months. Waterbabies structure and teachers are amazing.
My daughters confidence in the water, ability to swim & go under water is incredible. I would recommend to everyone.

We’ve had two children swim with Water Babies and have had great experiences. We’re particularly grateful to our long time teachers Dora and Amina. And the stand in teachers were also great. Just to be balanced I would say (very) last minute cancellations might be helped by having a stand-by teacher which would surely be less expensive for the company than cancelling a whole afternoon of classes. Also changing at the Aloft Hotel was a bit more difficult than at the Crowne Plaza due to a lack of space. Overall we would recommend Water Babies due to the quality of the teachers. Thanks to Caron also for the help with the admin side of things.

Lots of baby faeces floating in the water, changing facilities totally inadequate. People around filming in a private environment, and wildly expensive.

A great positive experience for the children, they progress well with the pre planned lessons and enjoy a happy,fun atmosphere, the teachers are all really good with the children with a positive teaching attitude .safety procedures are obvious at all times.

My son loved going to his swim lessons. He has been with water babies from a very young age. All the staff are so helpful and kind.

We have been swimming with waterbabies since our son was 3 weeks old. He is now 4 and transitioning to swimvincibles in September. He has achieved so much in his 4 years swimming and that has been achieved due to the fantastic support of his teachers

Overall I enjoyed the sessions and they definitely helped my baby develop confidence in the water. Unfortunately there was no permanent teacher initially so we had lots of different teachers. Some sessions felt very rushed, just hurrying through each activity. I’m not sure they’re worth the amount of money I spent as they are very expensive.

Taught essential life skills from such an early age, my daughter has been going since she was 3 months old and skills like holding on could save her life if she was ever to need it. Helps that there is also a lot of fun during the lessons and even at now 5 months old she loves going and gets so excited at the songs.

It’s a lovely bonding time for my daughter and partner, he is much more confident with her in the water and she is too, she loves it!

Craig Williams is an excellent swimming teacher. My daughter loves doing his classes. He always brings great energy to the pool, helps the little ones build real confidence in the water, and makes learning fun.

Immy was very patient and helpful as Libby has come to the lessons a little later in ages. She thoroughly enjoys the class and has looked forward to them. The facilities are fine and it helps the parking is nice and close.
Since the start of the Summer holidays Libby has been practicing her moves at Bovey Pool, so hopefully she will gain more confidence.

Excellent lessons with Sam.

Amazing! My little girls confidence is growing week by week ! Would cry and scream every time she got in when we first started and now we have hardly any if any at all! The skills they learn are transferable to day to day life too helping her gross and fine motor skills

Excellent teachers. My son loves his lessons. Like that if you miss a lesson you get a token to catch up at any water babies lesson at the same level.

Charlotte is an exceptional teacher and one of the sole reasons we have stayed with waterbabies for 4 years. There are many different personalities and teaching styles across Notts and derby and as with anything I feel some you (and your baby) gel with more than others. The pools are always warm and fairly decent. The lessons are broad and engaging and we love the songs and characters. Both of my children have gained vital water skills and confidence in the water. My eldest was especially fearful and is now super confident around swimming and continues building his skills.
As the pools aren’t necessarily aimed at young children and babies the changing facilities are sometimes cramped and in my opinion not fit for purpose.
My biggest disappointment with waterbabies is how much they swap and change the classes around- which when your child is younger regularly clashes with routines. I have two children in different pools and sessions and this has happened multiple times across our waterbabies journey for both (5yo and 16months). They do meet across the school holidays which is great as long times without sessions can impact confidence in the water and progress.
I have also found that now my eldest is school age there are very minimal options and subsequently unable to use and book any catch up sessions. More work could be done on the swimvincibles for sure and taking into account that they’re likely at school so planning sessions around this- ie evenings.

We’ve put two children through the water babies program and have loved the journey. At 6 & 4 both kids are hugely confident in the water and coming on so well with their strokes.

We’ve experienced a few different teachers who have all been wonderful but have spent the majority of our journey with Kelly who has such a great teaching style and has built solid relationships with the kids.

Also shout out to Becky R who started off my daughters journey and Laura who started my sons, both incredible teachers.

Yes the lessons are expensive but you can’t put a price on freaking out other parents on holiday when your kids can swim in the pool with no armbands or jackets at such a young age really can you 😂