Hi, a watch I ordered broke, and I have reached out several times through the website, phone, and email addresses. No one will answer the phone or return my messages and emails. The order number i... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Hi, a watch I ordered broke, and I have reached out several times through the website, phone, and email addresses. No one will answer the phone or return my messages and emails. The order number i... Vis mer
Selskapet har svart
HAVENT RECEIVED THE WATCH YET AS IT WAS SENT THRU USPS WHICH I SUGGEST YOU USE UPS FOR YOUR DELIVERIES AS THERE IS ALWAYS SOME PROBLEM WITH USPS EITHER DELAYS, ERRORS IN MESSAGING AS TO WHEN IT WILL A... Vis mer
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Excellent Experience! Ordering is simple, and delivery is fast and secure (5–7 days). This was my third time buying, and the products are consistently high-quality, genuine, and well-packaged. Also pr... Vis mer
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Order# PW723760 A beautifully designed watch, simple and unique- a piece of kinetic sculpture worn on the wrist- easy to operate and adjust. The crown button could use another half mm of travel, the... Vis mer
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Discover watches you've never seen before. Our carefully curated collections offer endless opportunities to spark up a conversation about what's on your wrist. Find a watch as unique as you are!
4155 Blackhawk Plaza Circle, Suite 101, 94506, Danville, USA
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 88 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Svar fra Watches.com
Très bon vendeur. La transaction s'est très bien déroulée et la montre, une Xeric Regulator Automatic Copper Sky, est superbe.

Svar fra Watches.com
My purchase was swiftly dispatched, my communications with watches.com were promptly and courteously answered and my order was fulfilled exactly as expected. From the US to the UK my order took less than a week to arrive. I would wholeheartedly recommend. Order WDC21-26830

Svar fra Watches.com
Postage was fast and communication was good (they got back to me in 24hrs) only downside they use a US only app for tracking.

Svar fra Watches.com
Don't deal with these crooks , they are deceptive in every way, first the products you get look and appear to be knock offs from poorer countries. I received a broken timex watch and they charged my credit card for over a hundred and forty dollars for a phonew timex watch. I'm not a dumbell by any stretch of the imagination, I know a scam when I see one, trust me these people think they are smart but I will use every avenue I can to see them brought to justice. Don't deal with these con artists , they will take your money without a guilty feeling who they hurt.

Svar fra Watches.com
The "Make an Offer" promotion works for all European countries, except Italy. Who is your marketing manager, Goofy ?! You are bad, discriminatory and perhaps a little racist it seems.

Svar fra Watches.com
Bought a watch that arrived not working, customer service wants me to take a video, why can't they just exchange it?

Svar fra Watches.com
Bought a watch for over $300, it worked 2 months. Contacted customer support by email and they said it might have been a faulty battery. But it wasn’t because the second hand was moving back and forth. Told them that and asked for an exchange or refund and I received no reply.
I appreciate your prompt and caring service. I ordered a watch one day ago. I was promised over night delivery. Sure enough, the same day I ordered the watch, in the early afternoon, I received a note from you that my watch was packed and being sent, yesterday, for delivery today. This morning I received a note that the watch was on the way. Late this morning it arrived. AMAZING !! To have something arrive this quickly in this very busy Holiday Season is incredible. I greatly appreciate the wonderful, speedy service and being kept informed along the way. You could not have provided better customer service, including a response to my earlier message of congratulations from EMILY. Thank you all again. Happy Holidays.
False advertising! Watches.com advertised a watch as coming with two watch bands...a leather strap and a stainless steel bracelet. This was a lie! The watch only came with a leather strap. When I asked Watches.com why it didn't include the bracelet they said that they put that on the website to let consumers know it is an option. Listed under specifications for this item it clearly lists two watch bands as being included. Customer service was less than helpful. First they told me I was wrong. Then they offered me 15% off if I spent more money on their website. Finally they offered to accept a return. None of that is an acceptable solution. I expect to get exactly what is advertised when I decide to make a purchase.

Svar fra Watches.com
There is no way this is a legitimate company. No phone number and no one to talk to. I did not receive my product— the company will not refund me OR resend it. Please don’t lose your money to this company like I did.

Svar fra Watches.com
Watch received. Perfect, even better than I imagined. The shipping was very slow but that was solely due to COVID, hence their only negative reviews. Overall, you can buy with full trust just make sure to include a fast shipping method. Thank you watches I'll be purchasing again!

Svar fra Watches.com
just got my watch today and I am super happy with it.
I had doubts first when i saw the rating. So i emailed them and see what they are like.
They responded quick, were friendly, answered all my questions and I was even able to negociate the price a bit. Thank you Thomas at that point!
So I ordered my watch to Germany and received it after 13 days. Taxes were dealt with amazingly well and packaging was like from amazon etc.
I was not asked for a review but they deserve way better so here is 5 stars.
Thanks again!

Svar fra Watches.com
Perfectly happy with my watch and service. Delivered in a very reasonable time during this Coronavirus outbreak too. I will be shopping here again and possibly sooner than I thought, there are so many great watches that one just won’t do. Thank you for the hook up guys!!!
I've been a long time customer. Purchased about a dozen watches and supported their xeric brand kickstarter projects. Always had a pleasant experience. Was actually surprised to see they had such negative feedback. Well, now I know why. Purchased a Nubeo watch from them recently. Watch arrived broken, chrono function didn't work. Was able to return hassle free. When I received replacement, same issue (beware nubeo watches). They offered another return and refund but wouldnt compensate shipping and other fees accrued. Out $60. They had no problem with me paying $60 for no product. Shame. All the bad you hear about this company is unfortunately true. They have terrible cutomer service and sell defective products. Highly recommend you shop elsewhere. Try jomashop. They are fantastic!
I had a great experience with Watches.com. I ordered my watch on a Sunday, and when it hadn’t shipped by Tuesday, I decided to phone to check. Nicole was very helpful, identified the issue within a few minutes and made sure the watch shipped that day. It arrived (in Canada, no less) in under a week! Very happy with the service I received, and thrilled with my watch.
this company sucks. I have purchased 4 watches from them and when the 4th watch hands were not readable against the face I asked for a return and a new choice of equal value they refused.
Do not do business with this company.
I buy watch from watches.com one month ago, they do not answer for mail, and on Facebook they blocked me, I do not have watch and any contact with them... Do not buy watch there if you do not want it
I waited over a week to receive the watch I ordered received it today and it is the wrong watch. I needed it for Christmas so I immediately emailed customer service and got an automatic reply that they are out of the office until Monday, December 23 which means that I will not have what I need because of their error.
i'm hoping to get a full refund I never do business with them again this is unacceptable somebody should be available today.
I’ve been waiting half a month for my watch and it still hasn’t arrived it’s somewhere in Chicago and it’s been there for seven days floating around so I’m pretty sure I’m not gonna get this watch it doesn’t seem like they care or willing to help out in this situation their estimated time of delivery was way off so don’t expect your order to be on time if you purchase from this company just go to your local mall and purchase a Watch because you’ll never see one if you order at watches.com oh and get this if you go on watches.com site and give a bad review they will delete it as you can see they only show 5 star reviews lol.
So I figure they will respond below👇by saying sorry and we will figure something out but it should be there soon, there classic go to line. Or check with eBay and talk to the UPS carrier and figure it out. BE WARNED!

Svar fra Watches.com
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.