Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Hi, a watch I ordered broke, and I have reached out several times through the website, phone, and email addresses. No one will answer the phone or return my messages and emails. The order number i... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

HAVENT RECEIVED THE WATCH YET AS IT WAS SENT THRU USPS WHICH I SUGGEST YOU USE UPS FOR YOUR DELIVERIES AS THERE IS ALWAYS SOME PROBLEM WITH USPS EITHER DELAYS, ERRORS IN MESSAGING AS TO WHEN IT WILL A... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent Experience! Ordering is simple, and delivery is fast and secure (5–7 days). This was my third time buying, and the products are consistently high-quality, genuine, and well-packaged. Also pr... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Order# PW723760 A beautifully designed watch, simple and unique- a piece of kinetic sculpture worn on the wrist- easy to operate and adjust. The crown button could use another half mm of travel, the... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Arrangementer og underholdning

Opplysningene stammer fra ulike eksterne kilder

Discover watches you've never seen before. Our carefully curated collections offer endless opportunities to spark up a conversation about what's on your wrist. Find a watch as unique as you are!


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

207 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 88 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(207)

83 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Très bon vendeur

Très bon vendeur. La transaction s'est très bien déroulée et la montre, une Xeric Regulator Automatic Copper Sky, est superbe.

24. mars 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Watches.com

Thank you, Pat! We're so glad you love that watch! Beautiful color! We appreciate your business and please let us know anytime you need something!

Vurdert til 5 av 5 stjerner

Perfect Experience.

My purchase was swiftly dispatched, my communications with watches.com were promptly and courteously answered and my order was fulfilled exactly as expected. From the US to the UK my order took less than a week to arrive. I would wholeheartedly recommend. Order WDC21-26830

22. mars 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Watches.com

Hey Jason! Thanks, man! Appreciate the kind words and I'm glad that your package made it safely and quickly! Reach out to the team anytime!

Vurdert til 4 av 5 stjerner

Postage was fast and communication was…

Postage was fast and communication was good (they got back to me in 24hrs) only downside they use a US only app for tracking.

22. mars 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Watches.com

Hey Alex! Thanks for the response. I will reach out to Route and see what options our international customer have.

Please let us know how you like your watch and thanks for supporting our shop!

Vurdert til 4 av 5 stjerner

Don't deal with these crooks

Don't deal with these crooks , they are deceptive in every way, first the products you get look and appear to be knock offs from poorer countries. I received a broken timex watch and they charged my credit card for over a hundred and forty dollars for a phonew timex watch. I'm not a dumbell by any stretch of the imagination, I know a scam when I see one, trust me these people think they are smart but I will use every avenue I can to see them brought to justice. Don't deal with these con artists , they will take your money without a guilty feeling who they hurt.

17. mars 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Watches.com

Hey Philip,

We're 1000% happy to help you with the return/refund of the watch. We just need you to send it back to the address provided using a paid shipping label. The post office will not ship the item back to the US using the original label. You are the recipient on that label, not watches.com. You'll need to go to the post office, just like you're shipping a brand new item, with a new label that has a scanbar on the shipment with a new tracking number to return it back to the US. Essentially, just like mailing a brand new letter/package. Simply writing the return address on a piece of paper just won't do the trick, which is why the package has been returned to you again; the original label has YOUR address as the final destination. Hopefully that helps and please feel free to share the new tracking information with the team once it ships so we can be on the lookout and process the refund faster.

Vurdert til 1 av 5 stjerner

Discriminatory Policy

The "Make an Offer" promotion works for all European countries, except Italy. Who is your marketing manager, Goofy ?! You are bad, discriminatory and perhaps a little racist it seems.

23. februar 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Watches.com

Hey Marco! Sorry to hear that you were having troubles with the Pricewaiter program! I would be happy to reach out to their customer support on behalf of watches.com. Do you happen to have a photo of the error message or perhaps you could message our team your address and the item you were trying to purchase? They will need some more details in order to follow up on the issue. Our customer service team can be reached at contact@watches.com. You can send all the information there and we would be happy to follow up with the Pricewaiter team.

Best,

Ashley

Vurdert til 1 av 5 stjerner

Bought a watch that arrived not…

Bought a watch that arrived not working, customer service wants me to take a video, why can't they just exchange it?

3. februar 2021
Anmeldelse skrevet uten oppfordring
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Svar fra Watches.com

Hey Scott! It's all just part of the process! Sorry for the inconvenience and please let us know if we can assist you further.

-Watches.com Team

Vurdert til 1 av 5 stjerner

Over $300 for a watch and it worked for 2 months

Bought a watch for over $300, it worked 2 months. Contacted customer support by email and they said it might have been a faulty battery. But it wasn’t because the second hand was moving back and forth. Told them that and asked for an exchange or refund and I received no reply.

30. januar 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I appreciate your prompt and caring service !!

I appreciate your prompt and caring service. I ordered a watch one day ago. I was promised over night delivery. Sure enough, the same day I ordered the watch, in the early afternoon, I received a note from you that my watch was packed and being sent, yesterday, for delivery today. This morning I received a note that the watch was on the way. Late this morning it arrived. AMAZING !! To have something arrive this quickly in this very busy Holiday Season is incredible. I greatly appreciate the wonderful, speedy service and being kept informed along the way. You could not have provided better customer service, including a response to my earlier message of congratulations from EMILY. Thank you all again. Happy Holidays.

24. desember 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Beware...false advertising!

False advertising! Watches.com advertised a watch as coming with two watch bands...a leather strap and a stainless steel bracelet. This was a lie! The watch only came with a leather strap. When I asked Watches.com why it didn't include the bracelet they said that they put that on the website to let consumers know it is an option. Listed under specifications for this item it clearly lists two watch bands as being included. Customer service was less than helpful. First they told me I was wrong. Then they offered me 15% off if I spent more money on their website. Finally they offered to accept a return. None of that is an acceptable solution. I expect to get exactly what is advertised when I decide to make a purchase.

22. august 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Watches.com

Hey Rob,

Thank you for your review. The product information is actually provided to us through the manufacturers directly. They listed this particular model as being compatible with either the leather strap OR a PVD metal bracelet. All watches do come as pictured and this model does come with just the leather strap.

We're happy to provide your feedback to the new SISU owners. We did try to make some accommodations by offering an additional discount and full return, even though the item was final sale. Unfortunately, since the original SISU company went out of business last year, the items that we were left with were "as is" so there just isn't an additional way to add new items since the company dissolved.

Please feel free to let us know if you have additional questions and thank you for shopping with us!

The Watches.com Team

Vurdert til 1 av 5 stjerner

There is no way this is a legitimate…

There is no way this is a legitimate company. No phone number and no one to talk to. I did not receive my product— the company will not refund me OR resend it. Please don’t lose your money to this company like I did.

28. juli 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Watches.com

Hey Lindsay,

We don't often get a chance to check these messages, but you can always call the office 925-820-4300 listed on Google. You can also contact our customer service team directly from the website or by emailing contact@watches.com. It doesn't look like we currently have any orders under this listed name. If you could just email the customer service team with your order number, we can check out the issues you are describing!

Thanks for your review!
Watches.com Team

Vurdert til 5 av 5 stjerner

Watch received

Watch received. Perfect, even better than I imagined. The shipping was very slow but that was solely due to COVID, hence their only negative reviews. Overall, you can buy with full trust just make sure to include a fast shipping method. Thank you watches I'll be purchasing again!

29. juni 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Watches.com

Thank you for your review! We're glad that you received your shipment without issues! Yes, shipping delays were awful over the summer, and hopefully getting better during the holidays.

Thanks for being such a great customer and please reach out to our customer service team anytime you have questions! Contact@watches.com

The Watches.com Team

Vurdert til 5 av 5 stjerner

100% legit

just got my watch today and I am super happy with it.

I had doubts first when i saw the rating. So i emailed them and see what they are like.

They responded quick, were friendly, answered all my questions and I was even able to negociate the price a bit. Thank you Thomas at that point!

So I ordered my watch to Germany and received it after 13 days. Taxes were dealt with amazingly well and packaging was like from amazon etc.

I was not asked for a review but they deserve way better so here is 5 stars.

Thanks again!

16. juni 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Watches.com

Hey Ken!

We're so happy that YOU are happy! I'm glad to hear that you didn't suffer from some of the shipping delays worldwide right now. We are grateful for your support and business. Reach out anytime if you have additional questions about our products!

Regards,
Watches.com

Vurdert til 5 av 5 stjerner

a Happy customer

Perfectly happy with my watch and service. Delivered in a very reasonable time during this Coronavirus outbreak too. I will be shopping here again and possibly sooner than I thought, there are so many great watches that one just won’t do. Thank you for the hook up guys!!!

23. april 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I've been a long time customer

I've been a long time customer. Purchased about a dozen watches and supported their xeric brand kickstarter projects. Always had a pleasant experience. Was actually surprised to see they had such negative feedback. Well, now I know why. Purchased a Nubeo watch from them recently. Watch arrived broken, chrono function didn't work. Was able to return hassle free. When I received replacement, same issue (beware nubeo watches). They offered another return and refund but wouldnt compensate shipping and other fees accrued. Out $60. They had no problem with me paying $60 for no product. Shame. All the bad you hear about this company is unfortunately true. They have terrible cutomer service and sell defective products. Highly recommend you shop elsewhere. Try jomashop. They are fantastic!

28. februar 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Exceptional customer service

I had a great experience with Watches.com. I ordered my watch on a Sunday, and when it hadn’t shipped by Tuesday, I decided to phone to check. Nicole was very helpful, identified the issue within a few minutes and made sure the watch shipped that day. It arrived (in Canada, no less) in under a week! Very happy with the service I received, and thrilled with my watch.

20. februar 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

this company sucks

this company sucks. I have purchased 4 watches from them and when the 4th watch hands were not readable against the face I asked for a return and a new choice of equal value they refused.
Do not do business with this company.

7. januar 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Wrong Watch

I waited over a week to receive the watch I ordered received it today and it is the wrong watch. I needed it for Christmas so I immediately emailed customer service and got an automatic reply that they are out of the office until Monday, December 23 which means that I will not have what I need because of their error.

i'm hoping to get a full refund I never do business with them again this is unacceptable somebody should be available today.

21. desember 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Don’t expect to get your watch

I’ve been waiting half a month for my watch and it still hasn’t arrived it’s somewhere in Chicago and it’s been there for seven days floating around so I’m pretty sure I’m not gonna get this watch it doesn’t seem like they care or willing to help out in this situation their estimated time of delivery was way off so don’t expect your order to be on time if you purchase from this company just go to your local mall and purchase a Watch because you’ll never see one if you order at watches.com oh and get this if you go on watches.com site and give a bad review they will delete it as you can see they only show 5 star reviews lol.
So I figure they will respond below👇by saying sorry and we will figure something out but it should be there soon, there classic go to line. Or check with eBay and talk to the UPS carrier and figure it out. BE WARNED!

17. desember 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Watches.com

We’re glad our customer support staff were able to assist you with contacting eBay about locating your order. We look forward to you receiving it soon!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv