Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Hi, a watch I ordered broke, and I have reached out several times through the website, phone, and email addresses. No one will answer the phone or return my messages and emails. The order number i... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

HAVENT RECEIVED THE WATCH YET AS IT WAS SENT THRU USPS WHICH I SUGGEST YOU USE UPS FOR YOUR DELIVERIES AS THERE IS ALWAYS SOME PROBLEM WITH USPS EITHER DELAYS, ERRORS IN MESSAGING AS TO WHEN IT WILL A... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent Experience! Ordering is simple, and delivery is fast and secure (5–7 days). This was my third time buying, and the products are consistently high-quality, genuine, and well-packaged. Also pr... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Order# PW723760 A beautifully designed watch, simple and unique- a piece of kinetic sculpture worn on the wrist- easy to operate and adjust. The crown button could use another half mm of travel, the... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Arrangementer og underholdning

Opplysningene stammer fra ulike eksterne kilder

Discover watches you've never seen before. Our carefully curated collections offer endless opportunities to spark up a conversation about what's on your wrist. Find a watch as unique as you are!


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

207 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 88 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(207)

83 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Ordered a nubeo watch on 1/20

Ordered a nubeo watch on 1/20, and received an empty box with no watch inside...wait for it, I was essentially told well you didn't purchase "route protection" so can't do anything...go "file a police report" and "notify nubeo", "maybe it could be replaced".

Surreal! They expect me to be on the hook for an item i never received!!! No accountability and/or willingness from them to resolve what in all likelihood was internal theft.

1. februar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Watches.com

Hey Gregory!

Sorry to hear that your item was stolen. The vendor actually ships this direct, and weighs each product before shipping. The warehouse has cameras and extra security measures, and inventory is reconciled regularly. Most thefts unfortunately occur in transit with the carriers, or upon delivery. That is why we always recommend adding insurance by adding Route Package Protection to each order. They are super fast when an item is lost or stolen and resolve claims within 24-48 hours. Normal carrier claims can take months.

As listed on our website, if you do choose to opt out of the insurance, the package is only covered by the terms of the carrier. At best, items are only covered up to $100 with UPS and DHL. USPS just depends. So that is why we recommended filing a police report, so that we can report it to the carrier and start the claims process for you ASAP.

We are still happy to assist with that!

If you have additional questions, please feel free to reach out at contact@watches.com

Vurdert til 1 av 5 stjerner

A questionable company to deal with!

I bought a watch in their sales,to be told after a few days that is out of stock!!Disappointing.Then I tried to buy another as they had 20% discount (it was 299$),just to find out that the discount does not apply for my item,while they advertise 20% sale without any limitations.Today back in the site to purchase without discount the watch,once again,the purchase price had gone magicaly up to $545,although they advertise that sales are till 20 of January. How serious this company is?They play about,but I would not buy from them,ever.Ebay sells the same items for a fraction what they are asking.How can you justify,charging $407 sale price(£360)for Thomas Earnshaw Brewster collection,when amazon sells all the series for full price of £159..you can make your own judgement! Today I purchased 4 Nubeo watches from 3 different sites,Amazon,secret sales,and Mainspring boutique for £883.The same exactly watches in watches.com ask you a total of $2925(in their sales),or £2588!Totally RIP OFF......

12. januar 2023
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Svar fra Watches.com

Hello there!

We're sorry to hear that your special order item was out of stock. Our vendor did do their best to search for that last piece. Unfortunately, they were unable to fulfill the order.

Please note that the current moving sale, as with all sales on our website does post restrictions on the home page* The item you had further inquired about was already marked down significantly, even hundreds of dollars less than the Nubeo site itself. The Nubeo sale did end last night at midnight. That is the length of their current promotional offer. My apologies if you missed that!

If you are buying on third party bidding sites like eBay, please double check with the vendor that they are an authorized retailer for the brand. You can also verify with Nubeo their current retailers. If they are not, Nubeo will not be able to honor any warranty service, regardless if the watch is brand new. Just a heads up when purchasing through sites like that.

If you have additional questions about current sales and promotions, we're happy to assist you. Please email us at contact@watches.com

Vurdert til 5 av 5 stjerner

Perfect tracking!

Perfect tracking!
Fast shipment.
Beautiful watch!

2. januar 2023
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Svar fra Watches.com

So glad it all worked out! Thank you so much for shopping with us and feel free to send photos wearing that new timepiece! We'd love to feature photos on our social media page so others can see what the watches look like in person!

Vurdert til 5 av 5 stjerner

Super helpful

Super helpful, quick responses which is a big plus for me

22. desember 2022
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Svar fra Watches.com

Thanks, James! Hope you are still enjoying your order!

Vurdert til 5 av 5 stjerner

great price and fast service

great price and fast service
recommend them highly

28. november 2022
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Svar fra Watches.com

Thank you, Eric! Appreciate you taking the time to write us a review and feedback!

Vurdert til 4 av 5 stjerner

Still feeling them out as a go-to but ok so far

12/6/2022
Amongst several other items I purchased a mystery watch for $29 which advertises a three fold return in value and I received what really looks like a pink little girls watch (plastic). I'd pay $10-$15 for it. Their response was "find a girl to gift it to." To be fair, they state that the mystery watch is completely random and they certainly did not look at my name to see if I was a guy. Jokes on me.

Email correspondence was responsive, though unbudging on the girls (mystery) watch.

12/9/2022
UPDATE 1: The watches that advertised as "allow 3-4 additional days" for dispatch arrived on the 11th day. This is also on their website for certain watches. The watches I ordered were all very well packed and look good. I am returning some straps. I will update this review to cover the return process.

1/15/2023
Because of the good pricing and good packaging/condition of the watches and good correspondence, I have placed additional orders to view more items in person to decide which to keep. I will be returning some of the items as usual, and will continue to provide updates.

5. desember 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Had zero intention of purchasing a watch...

Had zero intention of purchasing a new watch, but some click bait took me to Watches.com and the end result was an excellent purchase of an Automatic Timex that is an excellent watch at an equitable price. I did not realize how much the Timex brand had expanded and wear the new watch proudly.

25. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Easy to use

I found 2 really nice watches that I liked and bought them hassle free because of the easy system watches.com has for checkout I will definitely buy from again.

6. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not yet received

11. oktober 2022
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Svar fra Watches.com

Hey Paul! We are sorry to hear you haven't received your watch. If you could reach out to our customer service team at contact@watches.com, we'd be happy to look into it more for you! Looking forward to hearing from you.

Vurdert til 5 av 5 stjerner

I bought an Omega sea master aqua terra…

I bought an Omega sea master aqua terra James Bond edition from you earlier this year. I am very happy with the watch and all my friends remark on it. Sadly recently the crown and stem have stopped working. I know that I am probably out of guarantee, but I am willing within reason to pay for repairs. I would appreciate your help.

7. september 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

send the watch back and they said they…

send the watch back and they said they would refund the money now they dont reply I haven't received the money back

15. august 2022
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Svar fra Watches.com

Hi Christer!

Sorry to hear about the troubles. I believe you might have the wrong business here. There are no orders in our system under your name. Can you send us an email at contact@watches.com with your order number? I'm happy to point you in the right direction.

Vurdert til 3 av 5 stjerner

Order two timex watches

Order two timex watches. One is still functioning and running well. The other is no longer running. I have a slight scratch on the face of this one. Must be the reason it decided to quit.

9. august 2022
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Svar fra Watches.com

Hey William!

Are you having troubles with a recent order or an older one? Depending on how long you have had the Timex model, it could need a battery change. I would recommend emailing our team at contact@watches.com for further assistance! Just make sure to provide at least the email used on your order.

Vurdert til 3 av 5 stjerner

Late arrival

The shipment arrived a few days later then expected.

28. juni 2022
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Svar fra Watches.com

Hi there!

Thank you so much for shopping with us! Standard shipping unfortunately only accounts for business days, not weekends. Usually the post delivers between 4-7 business days. I guess they delivered right on the 7th day. I hope it ended up being worth the wait though! That's a pretty sweet G Shock model! We sell a lot of the red!

Vurdert til 1 av 5 stjerner

What company charges for returns?

When I received a watch I ordered I was not crazy about it and sent it back for a refund expecting to reorder another in the near future...only to learn I am required to pay shipping for a return. Not very nice in 2022!

If course, no phone number to speak with a human being.

I will not do business with Watches.com again.

10. mai 2022
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Svar fra Watches.com

Hey Daniel,

Yes unfortunately, we are not like Amazon or any bigger companies. They've really killed the small businesses. But we do make sure to post on the shipping and returns page that we do not supply return labels. Hopefully we will have that linked to the site in the future though.

For the phone number, it's posted on the site under the cancellations tab, but I'll post here as well 925-820-4300. Hope that helps!

Vurdert til 5 av 5 stjerner

I purchased two Archtype Caspian…

I purchased two Archtype Caspian watches. These are among several other watches I purchased from Watches.com. Each purchases went
Smoothly and delivery was prompt.
As for the two watches, the only reason I made the purchase was due to them being on sale.They are not worth more then the $200 each I paid.
Your better off buying a Tufina for $350 on sale and getting a true German fine watch or any other fine
Watch on sale .

26. april 2022
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Svar fra Watches.com

Hey Anthony,

Thanks for leaving the review and feedback! I hope you have been enjoying the watches!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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