First time using this company to install a new boiler. Shopped around and did a lot of research with other companies. Absolutely great service, team were spot on, from the initial interest through... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
First time using this company to install a new boiler. Shopped around and did a lot of research with other companies. Absolutely great service, team were spot on, from the initial interest through... Vis mer
Selskapet har svart
Absolutely fantastic company with amazing customer service , they could not help enough , seamless from start to finish , hassle free and had my home nice and warm again, Would never use anyone el... Vis mer
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ZERO communication. Spent a grand getting an EV charger installation booked. They allowed me to book a good date. As soon as they had my money they went quiet. Ended up having to speak to... Vis mer
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Highly recommended. Ordering was easy online and really prompt installation. The installation was fantastic with nothing too much trouble. Really neat install although the boiler was moved to th... Vis mer
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Skrevet av virksomheten
We won't be beaten on price
Capital Tower, Greyfriars Road, CF10 3AG, Cardiff, Storbritannia
Har svart på 95 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
British Gas had let me down when it came to providing a quote so I thought I'd go directly to the manufacturer for a price.
Warmzilla are the national installation partners for Worcester Bosch and their pricing was very competitive and the agent I dealt with (Kian) for the quote and survey (via a WhatsApp video call) was helpful, efficient and in no way overbearing or pushy for me to go ahead with the quote.
On the day of installation, everything went smoothly and the engineer that fitted the boiler was very tidy, friendly and professional, making sure that everything was left working as it should and made sure to answer any questions I had.
All in all, this was a first rate service and I would recommend them to friends and family and also use them again if the need arose.
The only problem I have is that I have to contact you every year to get my boiler serviced
It would have been 5 stars but the first time the engineer was supposed to be here to service our bolier they did not turn up so I had to get back to warmzilla and report it then they made another appointment and they turned up and the engineer was very professional

Svar fra WarmZilla
I recently had an EV charger installed by Warmzilla, and the entire experience from start to finish was exceptional. Communication was top tier throughout the process—I’ve honestly never experienced such high-quality customer service and aftercare.
From the initial contact, to arranging the appointment, and through to the installation itself, everything was handled in a professional and efficient manner. The installation was first class, and the team made the whole process smooth and stress-free.
Warmzilla truly sets the standard for how this type of service should be delivered. I wouldn’t hesitate to recommend them.

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Extremely Disappointed – Avoid if You Value Reliability and Safety
The ordering process was quick and easy, but everything after that was a nightmare. The installation was delayed by six weeks, with the engineer failing to turn up on four separate occasions. Each time I was promised a call back from customer service, but none ever came.
When the boiler was finally installed, the work was sloppy and unsafe — the chimney wasn’t fitted correctly, and the electrics were poorly done. Because of the chimney issue, smoke entered my home and made my family ill. It was terrifying and completely unacceptable.
After waiting again for corrections, I noticed a strong smell of oil that has only worsened. Three weeks later, my oil levels have dropped, suggesting a leak in the pipework, and the boiler is losing pressure too.
What should have been a straightforward job turned into weeks of stress, health risks, and constant chasing. I would strongly advise anyone considering this company to look elsewhere until they improve their reliability, communication, and workmanship.

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Outstanding customer care. The engineers were very informative, professional and tidied up after they'd completed the installation. I would highly recommend. Thank you.

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Highly recommend warmzilla
Very reliable company with great communication.

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Fantastic, efficient service from start to finish, all work was completed to a high standard and all completed on time, boiler now working great again, would highly recommend

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Efficient, professional service, arrived when expected, good communication throughout. Highly recommended

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Top notch service. Highly Recommend. Thanks WarmZilla.

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First time using this company to install a new boiler. Shopped around and did a lot of research with other companies.
Absolutely great service, team were spot on, from the initial interest through emails, all the way from install to completion.
Family and friends are now in the process of having work done and annual servicing.

Svar fra WarmZilla
Couldn’t recommend warmzilla enough, their staff are kind, polite and very helpful.
Tried 3 other companies before this. Had no joy.
Warmzilla saved the day!
Thank you!
5 Stars*

Svar fra WarmZilla
Absolutely fantastic company with amazing customer service , they could not help enough , seamless from start to finish , hassle free and had my home nice and warm again,
Would never use anyone else again , top notch service ! thank you guys !

Svar fra WarmZilla
Absolutely brilliant service from Warmzilla. My parents’ boiler broke down during Christmas week, which is about the worst timing possible, but they managed to sort everything out incredibly quickly.
From the first contact, they were responsive, professional, and really reassuring. They understood the urgency, especially with it being over the festive period, and went above and beyond to get everything up and running again with minimal disruption.
The installation was smooth, the engineers were friendly and efficient, and everything was explained clearly. It made a stressful situation so much easier for my parents.
Highly recommend Warmzilla if you need a reliable and fast boiler replacement, especially when timing really matters.

Svar fra WarmZilla
A very friendly man who gave adequate warning of visit. He was on time and respected my property. I am pleased

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Brilliant service, product quality and efficiency. Ordered a new boiler on Wednesday afternoon and it was installed by Thursday Lunchtime!

Svar fra WarmZilla
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