Warmies USA Anmeldelser 

I ordered four of the “Noctini” bat warmies - one for myself, and three to give as gifts. We all love them!!

As a bat lover, I must take issue with the fact that this bat plushy has arms and wings, whereas an actual bat has only wings. So I don’t know if the intent was for this thing to look like some other kind of critter dressed in a bat costume or what. My bat lover friends thought it was cute enough that they really didn’t care, and I tend to agree. But still, I thought I should bring it to your attention!

The ordering process and shipping process were easy, and this is not the first time I have done business with this company. I would do business with them again.

Ich habe mehrere Warmies und der Kundenservice hat auf eine Reklamation sofort reagiert und mehr als zufriedenstellend gehandelt.

Warmies does not disclose, nor do you get an error, that ( in the United States), they ship with FedEx and UPS - both of these carriers DO NOT DELIVER to PO Boxes. So, you place and order, pay, the funds are immediately deducted from your bank/CC. Unless you checked your tracking number, when you get the shipped email, you have zero idea that the order you planned to have arrive as a surprise will, in fact, NOT arrive, because you shipped to a PO Box that they do NOT deliver to. Warmies can’t help you once it’s shipped and will only “escalate” your complaint - to where that goes is anyone’s guess. They have the audacity to suggest waiting for the non-delivery and the return of the package to Warmies, for them to “see what they can do about recording”. Um, WHAT? My option is to wait until the birthday surprise DOESN’T get there. UPS has a redirect for almost $30… that may or may not work. Warmies, YOU SUCK.

My little warmies panda plushy is the best! I treasure it and will never let anything happen to it!I got it for Christmas a few years back and ever since I have had it in my bedroom and I plan to keep it as a keepsake for many many years!
Also, it stays warm for a relatively long time, before bed I will warm it up in the microwave and it will stay warm until I fall asleep! It is a great product and I would Definetly recommend it!

I had a issue when my package was delivered. The warmies rep responded to my email right away and rectified the problem in time. 5 star customer service

I bought three different Warmies for my kids for Christmas. They were happy and thrilled. But after just a few weeks, one of the Warmies started to smell unpleasant after being heated. We always heated them according to the manufacturer’s instructions, and the other two don’t have this problem. One of the Warmies can no longer be heated, and it still smells unusual. I contacted customer service via email and received no response. After a long time, I wrote to customer service again and have still not received any feedback or reply. My children and I are truly very disappointed with the quality and the lack of customer service.

My order was delivered to the wrong house by Fed Ex. Warmies had the correct address on the package so this wasn't their fault. I reached out to Warmies to report the issue and was told to wait 2-3 days before contacting them again because their record showed that it was delivered. I reiterated that the delivery was made to the wrong house (I had a pic from Fed Ex of the front door where they delivered it). The response again from Warmies was "I understand that, again as mentioned there time that the courier is tagged as delivered but not actually delivered. We really apologize for the inconvenience and we are asking to wait for 2-3 business days. If still didn't received please get back to us so we can provide the best possible solution." I felt like they were blowing me off. The following morning, I went from neighbor to neighbor hoping to find my package. I finally found it. When I opened the package, both of the warmies had simply been placed in the cardboard box. No plastic or protection of any kind on the warmies. It had snowed heavily the night before and the box was wet. The warmies were wet but salvageable. I won't do business with Warmies again due to this poor experience.

I purchased 3 Warmies for gifts, and everyone loves them! I purchased one for someone on the spectrum, and they use it often. Warmies are so soft and slightly weighted, and smell lovely. I have not had this issue, but it’s recommended to ensure your microwave is clean before heating as it can cause unpleasant scents on your Warmie. Great for a number of conditions or just to cuddle.

They make a lovely product! I am very impressed with their quality, but even more so with their customer service. They took care of my problem and went above and beyond my expectations. Great job guys!

3 days old and sewn back came open! Bad craftsmanship! China CRAP! Lies! Tag states "Assembled in USA" NOT! Illegal to state that! Crap! Do t buy!

Bought a couple of XL jackets they arrived yesterday.
I immediately tried on XL jacket which was tiny and did not fit.
I wrote to company who basically told me it was my fault. I asked several times for return label.
I believe the owner replied they would check there return policy and let me know.
This was completely un acceptable,
I wrote back that I would be dispute charges with my bank who hopefully can get me a refund.
Company owner replied they will wait to hear from my bank.
Very disappointed with the owner Amanda Lawi who in my opinion has terrible customer service skills. Even though from what u found out she is an attorney.
Shame on your company and you please treat your customers better

Terrible customer service. My order was made 8 days ago and it has still not shipped, but they refuse to cancel the order. They also do not issue full refunds for returns. I had to buy another gift since this will not arrive in time, so I guess I will have to donate it. Impossible to talk to a human, all AI bots.

I ordered a weighted plush and it never came. Also, the company keeps sending me promotional texts from different numbers, even though every time they text me I block the number and report it as junk.

I've purchased three Warmies from this company, and I have to say these toys are well made, tough enough for a child to sleep with at night and they still look good two years later. Body heat alone makes them warm enough and comforting. Just bought another one for a new little family member.

The Warmie had a burned smell after 60 seconds. I contacted customer and at first, the couldn’t help me. The representative said she could offer a 25% discount, but she ended up not being able to offer it on a new order that had just been made. She said she could cancel the new order, but couldn’t.
Warmies reached out further and did help correct the problem. I do appreciate Warmies making it right.

Really cute stuffed animals that come in many varieties and responsive customer service.

The shipping was super quick and I couldn’t be happier with my little opossum! He’s super soft and smells absolutely wonderful :) The pricing isn’t bad either, I definitely recommend buying from them if you are on the fence.

Absolutely adorable. My daughter loves the sloths. They smell amazing and are quite possibly the cutest stuffies she has.

Hi, I love the little goat! These are my go to baby shower gifts. I think I even mentioned a goat to you. Since these are gifts, I wish the packing was a little nicer. Thank you.

My granddaughter loves her raccoon! She said that it's perfect.
Her gift arrived a day earlier than expected. The raccoon has now become a part of her bedtime routine. While she brushes her teeth, her mom warms up the raccoon, and she snuggles it all night.