Warmer Blankets Anmeldelser 173

Arrived quickly and exactly as described.

I bought a replacement controller. Efficient ordering process

Great item,absolutely great in the cold evening.

Easy to order, prompt delivery, expensive @ £25 for a controller

Found your website easy to use and found what I wanted straight away . Placed order and it arrived quickly. Sorted out the issue I had .

My electric blanket controller stopped working and Warmer Blankets were able to supply an exact replacement. Perfect.

Good service for replacement parts.
Quick delivery.
Responsive on line service.

Prompt answer to phone enquiry and replacement dealt with quickly and politely

Easy to order online and arrived very quickly

Very helpful when my blanket developed a fault after the guarantee period. Good company to deal with - do what they say they are going to do!

They have sent me a replacement controller that does not work. I have asked for a refund, they responded yesterday by asking me for more information about my complaint. I gave full information about how I had tested the new controller with my dual electric blanket, how it does not work and that I have tested it against my existing (old) controller that does work. I therefore asked for a refund. This was yesterday. I have not heard anything since then! Very poor service. One star because they replied to my email. However, since making this review, they have emailed to say that they are sending me a full refund (could take up to 10 days to appear in my bank account). So, they have done something - I'll give them 2 stars for that. It does make me wonder though - why didn't they send me a replacement controller? Do they not have any working controllers?

Excellent response to my enquiries and replacement sent instantly without any quibbles brilliant helpful staff all round 👏🏻👏🏻👏🏻

Love this blanket
Top to toe warmth.
Why did it take me soon long to catch on?
No strings to untangle every winter.
Don't need bedsocks anymore and when our bedtimes differ there's no issue, win win....

Replacement controller - did exactly what we needed and resorted our wearable blanket.

Good price and dispatched quickly

Nice tight fit, well made… fast delivery

Great price replacement controller delivered free of charge - excellent!

Controller stopped working after 1 days use

Only had this blanket a few weeks and iv had to buy a replacement controller for one side has it wasn't warming up... disappointed because this under blanket wasn't cheap....

I’ve had to replace the controller several times at a cost of £15 each time. I’ve concluded that it’s a waste of money and decided not to replace them again. I will not recommend this product to anyone

They said I ordered a replacement plug , why would I I don't have a blanket in the first place, then to charge me to return ,I can assure you that neither me my family and friends will ever use your company again, and I will let you know when I post your item back ,I can't say it's been a pleasure and your customer services needs a rebuilt