Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Really disappointing - we are worse off. We had a new boiler installed under the grant scheme in April 2025. The staff in the office were lovely, but the boiler installed is not big enough fo... Vis mer

Vurdert til 5 av 5 stjerner

The team of engineers worked superbly well. (Martin, Gary and Harry) Removed old warm air heating unit and immersion heater. Installed a combi-boiler, radiators, new shower and heated towel rail. As t... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

Four months and still waiting for two problems to be resolved! Three windows fitted 9.12.2024, window cill cut short, glass scratch, informed of this 10.12.24 Fitter who fitted window returned ear... Vis mer

Vurdert til 5 av 5 stjerner

I used Warma after I applied for ECO4 funding via Octopus Energy. Warma sorted everything and the process was really simple. We had room in roof insulation, solar panels, an air source heat p... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Leverandør av fornybar energi
  2. også i
  3. Isolasjonsentreprenør
  4. Leverandør av solenergiutstyr
  5. Leverandør av varmeutstyr
  6. Leverandør av varmtvannsbeholdere
  7. Solenergileverandør

Skrevet av virksomheten

Warma UK is the UK's leading provider of heating, solar, and home insulation grants. We're here to help you supercharge your home's efficiency with the latest energy-efficient boilers, storage heaters, and heat pumps, and harness the power of the sun to generate free solar electricity, plus we'll keep all that warmth in with top-notch insulation! What sets us apart? Well, we've got the inside scoop on all the grants out there, and guess what? A whopping 95% of our installations are absolutely free to eligible customers! Contact us today to see how we can help you make your home a warmer, greener, and budget-friendlier space.


Kontaktopplysninger

3,5

Middels

TrustScore 3.5 av 5

973 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 7 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,5

Alle anmeldelser

(973)

16 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Couldn't fault the boys ,first class…

Couldn't fault the boys ,first class service, polite,friendly and cleaned up as well. Highly recommend them.Teresa Welch

24. februar 2025
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Svar fra Warma UK

Dear Teresa,

Thank you for your kind words! We're thrilled you received first-class service from our team. Your recommendation means a lot to us.

Vurdert til 1 av 5 stjerner

It was going well until the installers…

It was going well until the installers arrived. Downgraded the agreed panels without pre discussion, they refused to follow the agreed wiring plan, poor electrical work.

They drilled through electrical cables and shorted lighting circuits, then Inverter starting falling off the wall within a week...they left our circuit board in a mess the upstairs and downstairs circuit breaker mixed up, there is cheep plastic conduit running through the room. Unprofessional in the extreme.

They were written to, they ignored the incorrect solar specification complaints and the halved the agreed warranty. They did rectify some of the poor electrical work…but nothing else

They know what they did and are now trying to take down the review.

You were all copied in to the complaints list why don't you know?

Are you now saying you are now going to correct your installers failures, install the correct grade of panels that were singed up for and correct the electrical chaos you have caused? You were all told Jack and Emma.

1. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Warma UK

Hi Steve

From the information on Trustpilot and this review, we’re unable to identify this installation, but this certainly doesn’t sound like the level of workmanship we stand for. We take pride in our high standards and professionalism, and this isn’t the kind of experience we would ever expect our customers to accept.

If this is genuine, we want to get it sorted as a priority, our customer service team has been informed about this review and will look into it as a matter of urgency. Please contact them on 01874 442 861 so they can investigate properly.

Thanks

Vurdert til 5 av 5 stjerner

Warma Uk made possible for me to have a…

Warma Uk made possible for me to have a warm home. For the last ten years I have been sitting with a hot water bottle on my knee and a blanket round my shoulders in the winter. Now with the new heat pump, wall insulation, and solar panels, all made possible through WarmaUk, I have had a warm and comfortable house this winter. I couldn't be more pleased.

18. februar 2025
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Svar fra Warma UK

Hi Jennifer,

We are absolutely thrilled to hear that our services have made such a significant difference in your home. It's wonderful to know that you're enjoying a warm and comfortable winter for the first time in years. Our team works hard to ensure every customer feels the benefits of our installations, and your feedback is truly appreciated.

Thank you for choosing Warma UK, and we look forward to continuing to help you enjoy your home to the fullest.

Vurdert til 5 av 5 stjerner

Fantastic service from start to finish

Fantastic service from start to finish. The team that come to fit the boiler were very friendly, efficient and made sure everything was left tidy.
They explained what they were doing every step of the way.
Highly recommended

14. februar 2025
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Svar fra Warma UK

Hi,
Thank you for your great feedback! We're glad to hear that our team was friendly, efficient, and kept everything tidy. It’s also great that they kept you informed throughout the process. We really appreciate your recommendation!

Vurdert til 5 av 5 stjerner

Boiler installation

Hi,
Warma UK and Andy the engineer installed the boiler today.
From Inception to installation warma UK and all associates have been very helpful and prompt and kept me informed at all stages.
Andy the engineer was very professional just focusing on the work and taking me through all steps regarding boiler operation and relevant paperwork..

I had a very positive experience which I recommend.

Thank you

7. februar 2025
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Svar fra Warma UK

Hi,

Thank you for your kind words! We're delighted to hear you had such a positive experience us. It’s great to know you felt well-informed and supported throughout the process. We’ll be sure to pass your feedback on to Andy and the team. Enjoy your new boiler, and thanks for recommending us!

Vurdert til 5 av 5 stjerner

Warma UK guided me through the process…

Warma UK guided me through the process from start to finish. The contractors were first rate, friendly and efficient, completing the boiler installation in one day and clearing up after them. Wouldn't hesitate to recommend.

3. februar 2025
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Svar fra Warma UK

Thank you for your kind words! We're delighted to hear that our team provided a smooth and efficient service. Your recommendation means a lot to us. Enjoy your new boiler!

Vurdert til 5 av 5 stjerner

My dad was very pleased with all the…

My dad was very pleased with all the work done with installing all his central heating. Very friendly and helpful gentleman, he explained what he is doing and if that was OK. Absolutely recommend 100%. Thankyou so much for my dad

30. januar 2025
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Svar fra Warma UK

Thank you for your kind words! We're delighted to hear your dad is pleased with the installation. Providing friendly, professional service and keeping you informed is our priority. We truly appreciate your recommendation!

Vurdert til 4 av 5 stjerner

Once my grant was inplace I had an…

Once my grant was inplace I had an extremely quick installation of both storage and panel heaters, together with solar panels, inverter & battery, excellent response above expectations.

27. januar 2025
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Svar fra Warma UK

We're thrilled that our team delivered an extremely quick installation of your storage and panel heaters, solar panels, inverter, and battery once your grant was in place.

Your satisfaction is our top priority, and we're glad we could exceed your expectations.

Vurdert til 5 av 5 stjerner

All went smoothly

Friendly, efficient and knowledgeable

23. januar 2025
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Svar fra Warma UK

Thank you for your kind words! We're delighted to hear you found our team friendly, efficient, and knowledgeable. It means a lot to us!

Vurdert til 5 av 5 stjerner

Fantastic support and service from Warma UK

The team at Warma UK supported my mum and myself through the whole process from applying for the grant to installation. They listened to us, tailored their support to our needs, were considerate, kind, knowledgeable, and professional. Thank to you to Kurt and Gareth in the office. Martin, Gary and Jock who installed the central heating and Dave who installed the loft insulation. Our home is lovely and warm! I would highly recommend them!

22. januar 2025
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Svar fra Warma UK

Thank you so much for your wonderful feedback! We're delighted to hear that our team could support you and your mum throughout the process and make your home warm and comfortable.

We'll make sure to pass on your kind words to Kurt, Gareth, Martin, Gary, Jock, and Dave—they'll be thrilled to hear they made a difference. Your recommendation means the world to us!

Vurdert til 5 av 5 stjerner

Great company

Great company! Process simple and easy all done within 1day full central heating new radiators and boiler lads where great 👍🏻 and loft installation took about an hour! Good Job all around recommend 👏

23. januar 2025
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Svar fra Warma UK

Thank you for your fantastic review! We're glad you're pleased with our quick and efficient service. Your recommendation is greatly appreciated!

Vurdert til 5 av 5 stjerner

Happy customer

Initially, I was amazed when I was approved for a grant for new boiler/ central heating system/ loft insulation: I would definitely encourage anyone eligible to apply via warma UK; the whole process was simplified; from initial survey to installation, people will struggle to believe they can obtain grants for this purpose

21. januar 2025
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Svar fra Warma UK

Thank you for your kind words! We're thrilled to hear you had a smooth experience with us and found the process simple and efficient.

Helping people access grants for home improvements is our goal, and we're glad we could assist you. Your recommendation means a lot to us!

Vurdert til 1 av 5 stjerner

Beware Warma scaffolders

UPDATED: marked down to one star. Scaffolders were booked (after leaving a 3 star review). Turned up the night before they were due to be here - 630pm and dark. Got shirty when we told them they couldn’t take their scaffolding down at that time of night (small children next door and inconvenient). Came back the next morning (as scheduled) to remove. We found they had left our back gate wide open after removal - giving access to whoever might want it, and to very expensive equipment and the contents of the house. Courtyard was left in a state. Totally unacceptable.

Installation under the ECOFLEX scheme was great. The team who installed the air pump, solar, and replacement radiators were courteous, professional, helpful, and thoroughly nice. It has made a big difference to our old cob cottage. Comms with Warma were pretty good until after the system was installed (13 Nov) but went downhill thereafter. I had to repeatedly chase for a £300 refund for a solar panel that in the end couldn’t be fitted. But what has really annoyed me is Warma’s failure to get the scaffolding at the rear of our property removed. I have emailed about this repeatedly with many emails just being ignored. Warma’s scaffolding subcontractors are using our property as storage for their scaffolding until they are next in the area. I know this is what scaffolders have a reputation for doing but this is Warma’s problem, not mine, and it is causing serious inconvenience. I have just advertised the scaffolding as free to the first person who can come and collect it. Warma: if you cannot manage your scaffolders then find a different subcontractor.

13. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Home transformed by Warma UK

Warma UK transformed my uncomfortably cold cottage into a cosy energy efficient home. The work of the insulation team, Mike, Vinnie and Ieuan was top quality. The solar panel installers and electricians, Luke, Ben, Cai, Anthony and William also worked efficiently and professionally. Communication with Warma UK (Nigel Mathias and Brian Lewis) was helpful and timely. I highly recommend this company and their tradesmen.

16. desember 2024
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Svar fra Warma UK

Hi Cheryl,
Thanks so much for your review and for taking the time to share your experience!

It’s wonderful to see Mike, Vinnie, Ieuan, Luke, Ben, Cai, Anthony, and William getting a shoutout, we’ll be sure to pass on your praise to them and the rest of the team. They work hard to deliver the best results, and your feedback will mean a lot to them.

If you ever have any questions or need further assistance in the future, don’t hesitate to get in touch. Thanks again for recommending us, it’s hugely appreciated!

Vurdert til 5 av 5 stjerner

Warma were very easy to deal with

Warma were very easy to deal with, and I'm very happy with the result

17. desember 2024
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Svar fra Warma UK

Thanks! We're so glad to hear you found the process easy and you're happy with the result. If you ever need anything else, you know where to find us! 😊

Vurdert til 5 av 5 stjerner

Had a boiler now Solar, went very well!

I used WarmaUK in early 2022 for my boiler install, looking into Solar so had them back to install it on the house roof.

Great service as always, from survey to install I was kept in the loop the entire time and the team of installers were very professional and helpful as the first time around.

Obviously its winter at the time of the install & review so wont see the true benefit of it just yet, but already noticing the difference on my smart meter!

Thank you WarmaUK team.

13. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Warma UK

Hi Aron,
Thanks so much for coming back to us for your solar installation! Great to hear everything went smoothly and you're already seeing the difference. If you need anything, we’re always here to help!

Vurdert til 5 av 5 stjerner

Everyone l spoke to at warma were…warm and friendly, and now l am warm and cosy, thanks to them.

Everyone l spoke to at warma were polite and courteous at all times, could not fault surveyors, heating engineers, and solar installers. All seemed very professional, and worked very hard throughout . I would recommend to all. They earned the 5 stars l have given them.

16. desember 2024
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Svar fra Warma UK

Hi Jenny,

Thanks for your kind words! Politeness and friendliness are so important to us, and it’s great to hear our team delivered. We’re thrilled you’re warm and cosy, you deserve it!

Best wishes,
The Warma UK Team

Vurdert til 5 av 5 stjerner

Great company

Great company. I had warmer come back recently for my annual boiler check and the service was fantastic. Great engineers who fitted it a couple of years ago 😀

16. desember 2024
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Svar fra Warma UK

Hi Sarah,

Thanks so much for taking the time to leave this lovely review! 😊 It’s great to hear our engineers made such a good impression first time and that your annual check-up was just as smooth.

We’ll be sure to pass your kind words on to the team, they’ll be thrilled! If you ever need anything, you know where we are.

Take care and stay warm,
The Warma UK Team

Vurdert til 1 av 5 stjerner

Left cold for 4 weeks so far as will not fix heating. 8C and falling in downstairs W.C.

Will not fix problems unless I agree to the lasted HLC which is again inaccurate.
What sort of company leaves a pensioner with health conditions in a cold house?
First produced a HLC report based on wrong EPC.
They have admitted errors siad correcting, 3rd inaccurate HLC.
Only produced a HLC after installation despite frequent request for full information as to what would be done.
The imaginary EPC had a house nearly 20sq m less than my house. The floor layout was of course wrong. The wall construction different. If I had not been told this was my house I would not have recoginised it.
The size has now been rectified as house measured as it should BUT still wrong materials, below regulation temperature suggested and not a full heat pump ssytem. No hot water, no futher insulation.
Told by plumber the heat pump was high temperature Agreed a sensible number of radiators but a the cost of cold rooms.
No offer to remove pipes and equipment from where they should not have been put.
Lost the use of my uitility room due to the tanks and wiring boards not being put in the airing cupboard.
3 radiators do not work at all agreed this needs to be
fixed not just a small rebalancing.

14. desember 2024
Anmeldelse skrevet uten oppfordring

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