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Vonder Anmeldelser 

710
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TrustScore 4.5 av 5

4,5

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had a wonderful experience with Ferdinand Michalski at Vonder. He has been incredibly helpful, kind, polite, and humble throughout the process. He always responds to my questions quickly and takes t... Vis mer

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Vurdert til 5 av 5 stjerner

The manager tida helped me out so much, she went above and beyond in helping me check in and find my room/floor I was in a rush and she kindly helped me and understood I was overwhelmed. This nice g... Vis mer

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Vurdert til 4 av 5 stjerner

Great experience in viewing, reference process, payment, check in communications were clear and moving in was smooth. Property management and maintenance is fine. Whatever needs to be fixed in the fl... Vis mer

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Vurdert til 5 av 5 stjerner

The 5 stars are specifically for the staff at Vonder. A review for Ferdinand. Ferdinand has been a great help throughout my move out of the apartment. He’s been really supportive, attentive and eas... Vis mer

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Informasjon om virksomheten

  1. Eiendomsforvaltning
  2. også i
  3. Ferieboligutleie
  4. Leilighetsutleiebyrå
  5. Utleieagent for eierseksjoner

Skrevet av virksomheten

Vonder is a tech-enabled, extended-stay lifestyle platform that redefines modern living by offering beautifully designed spaces prioritising experiences within a vibrant community. Tailored for digital nomads and young professionals, Vonder transforms long-term residential living by providing a home away from home while fostering connections and encouraging urban exploration. Our Vonder App enhances convenience and community engagement, connecting members with local cultures and adventures.

Vonder

Skrevet av virksomheten

Modern Living, Reinvented.
Discover our beautifully designed homes and vibrant communities around the world.

Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

710 anmeldelser

5 stjerner
4 stjerner
3 stjerner
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1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(710)

113 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Pleasant experience at Wembley Park

I’ve lived at Vonder Wembley Park for the past 2 years and it was one of the pleasant and enjoyable residential experiences I've had after leaving my home.
The environment is super peaceful, and the whole place is really well maintained, ensuring a good balance of relaxation and productivity.

Also, special thanks to Eitam – he’s incredibly helpful, always up for a chat, quick to respond, and makes sure to be on top of any issues and are resolved properly. You always feel heard and supported here.

The management is actively monitoring all the admin stuff by ensuring regular inspection checks, sends clear communications about important stuff, reminders about community responsibilities, and also organises fun community events that bring people together.

The other amenities that I enjoyed were amazing co-working space, gym, table tennis, and a cinema room. Location wise, it's right in front of Wembley Park Station with easy access to Central London and has loads of grocery stores like Lidl, Asda, Sainsbury and great shopping options like London Designer Outlet nearby.

Overall, I was happy with my stay with no such concerning issues and would definitely try to come back if it fits my budget, haha :)

6. juni 2025
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Svar fra Vonder

Hi Gaurav,

Thank you for your lovely feedback! We’re really glad to hear you enjoyed your time at Vonder Wembley and that the environment, location, and amenities made a positive impact.

We also appreciate your kind words about the team it's great to know you felt supported throughout your stay.

Wishing you all the best, and we hope to see you again in the future!

Vurdert til 5 av 5 stjerner

Great experience

Moving here was honestly one of the best decisions I’ve made in a long time. My friend was the one who convinced me, especially after Vonder took over the building in Brentford. I had seen some of their other apartments, and I just knew the standard of living would be really high here.

I’ve read a few of the older Google reviews, and it’s clear some of them refer to the previous management. I feel bad for those people who had those experiences. But from what I see now, the whole team is trying really hard to make sure we’re all happy and comfortable.

My absolute favorite is Aggie – she’s always there to chat, takes amazing pictures of me during events… she is really just great. I highly recommend this building. Everything is hassle-free, and I love my beautiful apartment and the view of the park.

27. mai 2025
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Svar fra Vonder

Hi Laura,

Thank you so much for your kind words. It truly means a lot. We're so glad to hear that moving here has been such a positive experience for you and that your friend gave you that final nudge.

We really appreciate you recognising the effort the team has put into turning things around. It’s something we’ve worked hard on and hearing feedback like yours makes it all worth it.

Wishing you many more happy moments and great views from your flat!

Vurdert til 5 av 5 stjerner

Joseph is wonderful and always so…

Joseph is wonderful and always so helpful to sign post me to the right person or help with information. He’s very prompt and so efficient. Thank you so much for all your help

5. juni 2025
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Svar fra Vonder

Hey
Thank you so much for your lovely feedback! We're really glad to hear that Joseph was able to support you so efficiently and point you in the right direction. We'll be sure to pass on your kind words to him it means a lot to the whole team.

Vurdert til 1 av 5 stjerner

Do not rent from Vonder

Do yourself a favour and RUN if you're trying to rent a flat from Vonder. Do not be like me. When I was moving in, I saw some of the one star reviews and thought, surely it can't be that bad since they have a couple of 5 star reviews too. IT WAS WORSE.

First of all, the five star reviews are fake. They're not from any real residents.

Vonder is absolutely awful. From the very first day we moved in, we had issues. We had informed them about when we would arrive but when we got here there were no keys. So we had to wait for hours with our luggage until someone came with the keys.

We didn't have a mailbox key for 6 months after moving in and missed critical letters from the government and council which ended up costing us a lot to remedy.

It is impossible to contact anybody at Vonder. They have a new property manager every few months and they've had at least 5 in the two years I've lived here. The phone numbers don't work. Maintenance issues take weeks/months to be attended to. They simply don't care.

In the New Horizon's building in Brentford security is abysmal. We constantly had packages stolen. Someone's motorcycle was recently stolen and a car was broken into. The basement isn't secure and we would sometimes come home to see strange people lounging around the building. We've complained about this for two whole years.

We once had a situation where trash wasn't picked up for weeks and there was so much vermin, it was disgusting.

The power bills are absolutely insane. You might think you're getting a good deal on rent but you're not because the power bills are crazy. We've paid almost £500 for power in winter months. And even when we don't use the heating we pay at least £150 on average which isn't normal. We do not know who the energy provider is and the whole thing is pretty shady.

Customer service is poor. They make up random bills and send you threatening emails asking you to pay.

If you don't want mental stress do not rent from Vonder. The property itself is quite nice and they have some of the nicest flats in the area but in my opinion it's not worth the hassle.

5. juni 2025
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Svar fra Vonder

Hey Barakat

Thank you for taking the time to share such detailed feedback. We're really sorry to hear about your experience and can completely understand how frustrating it must have been.

Some of the issues you mentioned, delays with maintenance, key handovers, communication breakdowns, reflect challenges we’ve faced in the past. We're not proud of them, but we’ve taken them seriously and worked hard to improve. Since then, we’ve made a number of changes:

- A dedicated customer support team is now in place and reachable by email or phone.

- Maintenance requests can be logged and tracked through the Vonder App, which has helped speed up resolutions.

- Security has been upgraded, including new car park gates, and we continue to have on-site staff during the night.

We know you’ve already been in touch with this team many times, and we appreciate your patience. As for the energy bills, these are handled by an external provider, not Vonder directly. The rates are usage-based and, on average, lower than standard market rates, but we understand how frustrating this part of the process can be. Our finance team only follows up when confirmation from the provider or tenant is still pending, and we do this to protect everyone involved and ensure payments are secure.

We’re aware that no explanation can undo your experience, but we are committed to doing better. Your feedback helps us improve, and we truly appreciate you sharing it.

If you’d like to speak directly with us, please feel free to reach out at marketing@vondereurope.com, we’re more than happy to have a conversation.

Vurdert til 5 av 5 stjerner

Incredible stay!

I had the most incredible stay at Vonder, everything from the stunning apartments to the unbeatable location made my days so much easier and more enjoyable. What truly made the experience stand out, though, was the amazing team. A special thank you to Aggie, who went above and beyond to make sure I had everything I needed. Her attentiveness and support made all the difference. Can’t wait to be back!

27. mai 2025
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Svar fra Vonder

Hey Rebecca!
We’re really happy to hear you enjoyed your stay, we appreciate it. The team always aims to make things smooth and comfortable, and we know Aggie will be especially touched by your kind words. You’re always welcome back anytime!

Vurdert til 5 av 5 stjerner

Had a really good experience working…

Had a really good experience working with the Vonder team in the recently and collaborating over my workshops at their UK sites - especially working with Aggie, Sorcha and Guy who were all fantastic. Thank you! ☺️

28. mai 2025
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Svar fra Vonder

Thank you so much, Jul! It was a pleasure having you at our UK locations. We're really glad you enjoyed the experience the team loved working with you too. Looking forward to more collaborations ahead!

Vurdert til 5 av 5 stjerner

vonder upriver

I lived at Upriver for a few months and I really recommend this place mainly because of the location since everything is literally within reach from cozy spots by the Vistula River to cool clubs and great restaurants. The building itself is very modern and the apartments are beautifully designed. The on-site team is super helpful you can always write to them or just go downstairs and everything is sorted fast. I especially love Aggie who every time she comes from London brings such a great vibe. She creates superb Instagram content and really makes sure the place stays stylish plus you can always learn something from her. Piotrek also does an awesome job with events and creates a great atmosphere and together with Aggie they make the Upriver dream team. I met so many people here.

28. mai 2025
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Svar fra Vonder

Hey Ania!
We truly appreciate your kind words. It’s great to hear you enjoyed the location, design, and support from the team!

Vurdert til 5 av 5 stjerner

It’s rare to find a place that balances…

It’s rare to find a place that balances comfort, community, and consistency so well, but Vonder Upriver has done exactly that. Having experienced the space over the last three years, I can say with full confidence that it’s not just a place to stay it’s a place to feel at home.

A huge part of that experience is thanks to Aggie and Piotr, who have been nothing short of exceptional. Their dedication to maintaining a welcoming, well-run environment shines through in every detail, from the cleanliness and organisation of the common spaces to the personal care they show each resident.

Aggie brings a warm professionalism that makes every interaction smooth and respectful. She listens, acts, and leads with a sense of integrity and kindness that sets the tone for the entire community. Piotr is equally commendable, always present, always reliable, and incredibly efficient. Whether it’s handling maintenance, logistics, or simply offering a friendly word, his contribution is the backbone of what makes Vonder Upriver work so well day to day.

In a city that can often feel transient, Aggie and Piotr have made Vonder Upriver feel rooted, stable, and genuinely cared for. Their consistent presence and proactive approach have turned this space into something more than just shared housing, it’s been a dependable and supportive home.

I highly recommend Vonder Upriver to anyone looking for more than just a roof over their head. If you're lucky enough to be under Aggie and Piotr's care, you're in very good hands.

28. mai 2025
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Svar fra Vonder

Hello Edwin,
Thank you for such a detailed and thoughtful message. It’s incredibly rewarding to see how much Upriver has meant to you over the years. We truly appreciate your kind words about our team. Their dedication is at the heart of what we do, and your feedback means a lot.

Vurdert til 5 av 5 stjerner

It was a very pleasant stance

It was a very pleasant stance!
Vonder München was a good surprise. I didn't expected it was EXACTLY as they describe and as it is in the pictures.
Even they have a lot of rooms in the building, they manage to everything be very clean and organized.
Super recommended for short or long-term stays.

28. mai 2025
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Svar fra Vonder

Thank you so much, Pablo! We're really glad to hear Vonder Munich lived up to your expectations. It means a lot to us and we appreciate your kind words!

Vurdert til 5 av 5 stjerner
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Svar fra Vonder

Hey James,
Thank you for your review! We're so glad to hear Aggie made a positive impression. Thanks for being a part of the Vonder community!

Vurdert til 1 av 5 stjerner

Horrible experience

I have been at Vonder Wembley for 9 months and have had the same issues for 9 months. I have made complaints via email and group chat and the management has not yet carried the necessary repairs. The gym has had a lead for months now with a bucket under it, we have no security or CCTV- intruders come in and harass tenants. Building is decaying and completely abandoned, no repair and up keeping is done.

As an update to my review after Vonder replied. I honestly recommend you joining the group chat for Wembley to see the frustration of the entire community in there. The security has been an issue for a long time and just today we have received email from management with LIES about the incident when people have proof of what happened in videos on their phone.
The leak has been an ongoing issue for over 9 months I am sorry but no investigation takes that long.
The parcel area is constantly disorganised whilst receptionist talk ok their phones all day.. the building is absolutely ABANDONED and you can try and mask and protect the situation as much as you want to but the unhappiness of the tenants will speak for itself!!

Update 2: it’s now the 3rd consecutive Thursday I have no hot water in my flat. The building manager said it should have been fixed and not happen again before this lol

Update 3: 4th consecutive Thursday with no hot water! Yay

24. mai 2025
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Svar fra Vonder

Thank you for your feedback, Leticia.

We’re sorry to hear you feel this way and we’d like to address the points you’ve raised.

From what we can see in our system, there are currently no open repair requests under your name. If you experience any issues in your flat, please reach out to us directly or see us in the office, we’re always happy to help as quickly as possible. If you're referring to the boiler situation, we’re aware that some flats have had issues and that’s why we’re running a full inspection across the entire building in early June. With so many flats in the property, we want to take a comprehensive approach to ensure everything is done properly in one go. As we’ve discussed, you do currently have hot water.

Regarding the gym, we’re aware of the leak and are actively working on it. Some of the infrastructure issues are due to how the pipes were originally installed and unfortunately not fully within our control, but our team is on-site whenever something occurs and deals with it immediately. The leak has been fixed several times but occasionally resurfaces, and we are doing our best to find a lasting solution.

As for security, there is CCTV in the building and we have 24/7 security on site, as well as we doubled security presence during night hours. The situation you're referring to involved an intruder entering the property during a short window when the officer was on patrol. Within few minutes, the officer returned, acted immediately and contacted the authorities. No tenants were harmed and there was no damage. We do have footage of the incident and are still reviewing it internally to identify where we can improve. Your feedback is being taken seriously and is part of our ongoing assessment of how to strengthen safety further.

We’re here to help and always open to a conversation, so if there’s anything specific we’ve missed, please reach out.

Vurdert til 5 av 5 stjerner

I recently had an issue with my rent…

I recently had an issue with my rent (through no fault of my own), and Carl Whyte was an absolute standout in helping resolve it. From start to finish, he was incredibly professional, friendly, and supportive. Carl went above and beyond to ensure the situation was handled quickly and efficiently, keeping me updated throughout the entire process. His communication was clear and consistent, which made a stressful situation much easier to manage. I'm genuinely grateful for his help and would highly recommend Carl to anyone needing assistance—he's a true asset to his team.

20. mai 2025
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Hi James,
Thanks for your kind words. We're really glad Carl was able to support you and make things easier. We’ll pass this on to him, he’ll appreciate it!

Vurdert til 5 av 5 stjerner

I had such a good experience with…

I had such a good experience with Vonder.
Joseph was so helpful, quick to reply, friendly and always helpful.
5 stars from me!

3. mai 2025
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Svar fra Vonder

Hello Brooklyn,
Thank you so much for your kind words! We're happy to hear you had a great experience with Vonder, and we'll make sure to pass your lovely feedback on to Joseph!

Vurdert til 2 av 5 stjerner

I have generally enjoyed staying withGood Overall Experience, but Disappointed with Flexibility…

I have generally enjoyed staying with Vonder during my visits to munich and appreciate the quality of service and accommodation provided.
However, I was disappointed with how the extension and checkout process was handled during my recent stay. Despite informing in advance about my checkout date, there was a lack of clear communication regarding rent charges, and flexibility that was offered to others was not extended in my case.
I hope Vonder can improve transparency and flexibility in the future to maintain the high standards I have previously experienced.

18. april 2025
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Svar fra Vonder

Hi Anil,
Thank you for your feedback and for staying with us in Munich. We’re glad to hear you’ve generally enjoyed your visits and appreciated the service and accommodation.

We were quite surprised to read your review, as we parted on good terms and did everything we could to support you during your check-out. Just to clarify, our standard policy is communicated at the beginning of each stay and followed up with reminder emails. Check-out is at 11:00 and any request for a later check-out is normally subject to an additional charge.

In your case, although we weren’t able to offer an extension of contract, we did make an exception by allowing a late check-out at no extra cost. This was a gesture of goodwill, so it’s unexpected to see it described as a lack of flexibility.

If you’d like to discuss this further or share more feedback, feel free to contact us at marketing@vondereurope.com.

Vurdert til 5 av 5 stjerner

Best place to stay

Very comfortable stay - love the management. Sorcha is extremely helpful and prompt.

25. april 2025
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Svar fra Vonder

Hello Faryal,
We're happy to hear you had a comfortable stay and that Sorcha was helpful, we'll be sure to pass that on to her. Thanks so much for the kind words.

Vurdert til 4 av 5 stjerner

The team is very responsive to emails…

The team is very responsive to emails and stuff at the reception is really kind and helpful.

Also even though Vonder’s location is just by the tram station, the sound insulation is good and voice does not disturb you.

The downside is, sink in the kitchenette is too small to wash pans etc.

25. april 2025
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Svar fra Vonder

Hey Idil,
Thanks for the feedback. Great to hear the team and location work well for you. Noted on the sink and we’ll keep it in mind for future improvements!

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