I visited Voltage Models/Crawler world today with my dad to pick me out something or my birthday. Dan helped us in store and was incredibly helpful, and knowledgeable. It can be a bit daunting... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Slight issue with the delivery (paid for next day for Sunday) they had an internal issue and it wasn’t going to make it. They called me and told me, which I thought was a nice touch and then got it to... Vis mer
Selskapet har svart
The delivery service was top tier. I ordered an rc car and it came packaged so well. It arrived super fast too which is always a nice bonus. I will definitely be using these again next time I order... Vis mer
Selskapet har svart
Item arrived next day as expected, got a little nervous when the status took a few hours to update but collection was made by 5pm and it arrived perfectly the next day. Will certainly use again and ho... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Voltage Models is a UK stockis, based in Chichester, of all things RC, offering one of the largest ranges of Tamiya, Traxxas, HPI, FTX, Arrma, Axial and many more top brands. Our store is open six days a week from 9:00am to 5:30pm, and we ship nationwide. Most products are dispatched with next working day delivery via DPD when ordered before 4:30pm, ensuring a fast and reliable service. If you need any assistance, please don’t hesitate to get in touch — we’re always happy to help!
Kontaktopplysninger
Unit 1K (Drone Safe Store), PO19 7JU, Chichester, Storbritannia
- 01243 859444
- info@voltagemodels.com
- voltagemodels.com
4,7
Enestående
557 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 80 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My personal experience has not been…
My personal experience has not been very good. I like to support local businesses but unfortunately I went into the shop. Ordered a part for my Traxxas. on the 4/10/25 they promised me it would be in on the Wednesday I went in on the Saturday they had cancelled the order. They re-ordered it on the.11/10/25 promised me again it would be there this Wednesday I phoned up on the 17th low and behold it’s not being ordered unfortunately I have been put off using this shop unless I am very desperate
30. september 2025
Svar fra Voltage Models
Hi Guy,
We’re really sorry to read about your experience — this definitely isn’t the level of service we aim to deliver. It sounds like there was some miscommunication with your Traxxas part order, and we completely understand your frustration.
We’ll be looking into what went wrong with both orders to make sure this doesn’t happen again. Please get in touch with us directly so we can make things right — whether that’s by getting your part to you as quickly as possible or offering an alternative solution.
We really appreciate you supporting local businesses, and we’d love the opportunity to restore your confidence in us.
Kind regards,
The Voltage Models Team
I will come back again
I will come back again, I have drifted to amazon for everything over the years for the convenience, but really shop's like this are technically better,
14. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Voltage Models
Thank you so much, Alec! 🙏
We really appreciate you choosing to shop with us instead of the big online giants — it genuinely means a lot to our small, family-run team.
We’re thrilled you had a great experience and look forward to welcoming you back again soon! 🚀
Best regards,
Voltage Models
Super responsive on chat
Super responsive on chat, order arrived quickly, very pleased
6. oktober 2025
Svar fra Voltage Models
Thanks so much, Ben! 🙌
We’re really glad to hear you found our chat support helpful and that your order arrived quickly.
Appreciate you taking the time to share your experience — hope to see you again soon! 🚀
Best regards,
Voltage Models
They have got everything that you want…
They have got everything that you want in the RC world they have good communication with their clientele
27. september 2025
Svar fra Voltage Models
Thank you, Mat! 🙌
We really appreciate your kind words. It’s great to hear that you’re happy with our range of RC products and the communication from the team. We always aim to make sure every customer feels looked after and finds exactly what they need.
Best regards,
Harrison
Voltage Models Team ⚡
Great Customer Service
Honestly the best customer service I've ever received. Fast, knowledgable, and friendly - what more could you ask for!
7. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Voltage Models
Thank you, Jak! 🙌
We really appreciate your kind words — it’s great to hear you were happy with the service. We always aim to be fast, friendly, and helpful so it means a lot to know we hit the mark!
Best regards,
Harrison
Drone Safe Store Team 🚀
Great product and great seevice
Great product and great service from Voltage Models. Highly recommended.
23. september 2025
Svar fra Voltage Models
Thank you, James! ⚡
We’re really glad to hear you were happy with both the product and our service — your recommendation means a lot to us.
Best regards,
Tom, Director
Voltage Models 🔋
Blackfoot well packaged and super fast…
Blackfoot well packaged and super fast delivery. Highly recommend and will be a returning to shop again. Many thanks.
2. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Voltage Models
Thank you, Nigel! 🙌
Great to hear your Blackfoot arrived quickly and safely — we really appreciate the recommendation and look forward to seeing you again soon.
Best regards,
Tom, Director
Voltage Models ⚡
Purchased a Tamiya RC escort rally car
Purchased a Tamiya RC escort rally car. Best price i could find. Great communication from order to delivery. 1st class company will definitely use again
28. september 2025
Svar fra Voltage Models
Thank you, James! 🚗💨
We’re really pleased you were happy with the price, communication, and service — enjoy building and running your Tamiya Escort! Hope to see you back again soon.
Best regards,
Tom, Director
Voltage Models ⚡
Top level
Just wanted to say thank you to the team for being very helpful and full of knowledge and getting orders out insanely fast, have ordered a few trucks now and the team have always been helpful
3. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Voltage Models
Thank you, Martin! 🙌
We really appreciate your continued support — it’s great to hear you’ve had consistently positive experiences with us. The team will be thrilled with your kind words!
Best regards,
Tom, Director
Voltage Models ⚡
The guys are a great help !
26. september 2025
Svar fra Voltage Models
Thank you, Jed! 🙌
Really glad to hear our team were able to help — we’ll always do our best to make sure you get exactly what you need.
Best regards,
Tom, Director
Voltage Models ⚡
Svar fra Voltage Models
Angela,
Thank you for your kind words! We’re so pleased to hear you’re happy with the price, service, and speedy delivery. Delighted to have you as a happy customer and we look forward to serving you again in the future.
Best regards,
Tom
Director,
Great service
Great service, fast delivery and great price. I would definitely recommend and use again!
24. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Voltage Models
Mat,
Thank you for your fantastic feedback! We’re really pleased you’re happy with the service, delivery, and price. Delighted to hear you’d recommend us — we’ll be here whenever you need us again.
Best regards,
Tom
Director
Prompt service
I ordered a Zorro FTX r/c car from Voltage Models. The process was easy, I was a first time customer. I ordered on the 19th and the car arrived o the 25th.
DPD delivery was very good and emails on deliver progres excellent.
The car is first class. I will use Voltage Models again.
19. september 2025
Svar fra Voltage Models
John,
Thank you for taking the time to share your experience as a first-time customer. We’re delighted to hear that ordering was straightforward, your Zorro FTX arrived safely, and that you’re pleased with the car. It’s great to know DPD kept you updated too.
We look forward to welcoming you back to Voltage Models again soon!
Best regards,
Tom
Director
brilliant service
brilliant service, great prices, well packaged cannot fault at all
23. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Voltage Models
Allan,
Thank you for your brilliant review! We’re delighted to hear you were happy with the service, pricing, and packaging — it means a lot to know we’re getting it right across the board.
Best regards,
Tom
Director
Awful experience
Awful experience. Ordered a model on the 14th as a birthday gift for the 20th. It was advertised as in stock and offered next day delivery. 2 days later I was informed that they didn’t have it and needed to order it in. I asked them to confirm it would be here in time for the 20th or to refund me so I could buy elsewhere if they couldn’t achieve this. I was informed it would be here by the 18th at the latest. Nothing arrived on the 18th so I contacted them again on numerous occasions and was just ignored, with no replies. Finally got through to them and they had no idea where my item was so I asked for a refund. It’s now the 26th and I’ve still not been refunded or received the model. I’m £200 out of pocket, my son didn’t get his present and I’ve no idea when I’ll ever be refunded. Totally useless company. Was hoping to get back into the modelling hobby but having wasted so much time and effort chasing I’m completely put off. Hopefully reading this, they may finally give my money back before I have to take legal action.
14. september 2025
Svar fra Voltage Models
Rob,
We’re very sorry for the disappointment and frustration you’ve experienced. To clarify for transparency: your order was shipped quickly in good faith, but unfortunately DPD lost the parcel in transit. As soon as we became aware, we raised an investigation with DPD, processed your refund straight away, and also offered you a replacement car to make things right.
We completely understand how upsetting it was that your son didn’t receive his gift in time, and we sincerely apologise for the stress this caused. This is not the experience we want for any of our customers, and we will continue to do everything we can to ensure issues like this are resolved fairly and quickly.
Best regards,
Tom
Director,
Shop and crawler track
Very good shop and very good knowledgeable helpful staff.crawler track great fun
13. september 2025
Svar fra Voltage Models
Customer,
Thank you for your review! We’re so pleased you enjoyed your visit, found our team helpful, and had fun on the crawler track. We look forward to welcoming you back for more.
Best regards,
Tom
Director,
Customer service
The Staffs knowledge and friendly approach on top of excellent customer service the member of staff I dealt with was jack and he couldn't do enough to make sure I was happy and set up Def recommend
18. september 2025
Svar fra Voltage Models
Mr Ward,
Thank you for your kind words. It’s wonderful to hear that Jack looked after you so well and made sure everything was set up just right. We’re very proud of our team’s knowledge and customer-focused approach, and I’ll be sure to pass your feedback on to him.
We really appreciate your recommendation and look forward to welcoming you back in the future.
Best regards,
Tom
Director
Svar fra Voltage Models
Simon,
Thank you for your review. We’re really pleased you found our staff helpful, our prices fair, and our stock selection strong. Your feedback means a lot, and we look forward to helping you again soon.
Best regards,
Tom
Director
Svar fra Voltage Models
Customer,
Thank you for your feedback. We’re delighted to hear your model kit arrived quickly and that you’re happy with it. We appreciate your support and look forward to serving you again.
Best regards,
Tom
Director
Very helpful over the phone when…
Very helpful over the phone when placing my order. Nothing was too much trouble.
3. september 2025
Svar fra Voltage Models
Customer,
Thank you for your kind words. We’re so pleased to hear our team was able to help over the phone and make the ordering process easy for you. We’re always happy to go the extra mile.
Best regards,
Tom
Director
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.