The customer communications when I first tried to get help was very frustrating until I was able to chat with Lawrence and he was most helpful. He sent links and screen shots for me to follow which ma... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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My website and emails went down unexpectedly and I was able to get this resolved very quickly with the support team at Vodien, in particular Merchael. Thank you for getting everything resolved so fast... Vis mer
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Ms Slashy was the Officer assisting me today. The Ticket number was I-24977200. Slashy was very helpful, knowledgeable and professional. She was also very patient with me when leading me through the p... Vis mer
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The best thing about Vodien is that there is a real human being available on a live chat, 24 hours a day. They have helped me understand technical stuff like the difference between who hosts a websit... Vis mer
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Opplysningene stammer fra ulike eksterne kilder
The leading web hosting company in Singapore - Vodien invests in top-grade network infrastructure and server hardware so you can get the top web hosting experience. Join over 130,000 Vodien users - visit Vodien.com today!
Kontaktopplysninger
3 Irving Road, #09-01, Tai Seng Centre, 369522, Singapore, Singapore
- vodien.com
4,4
Enestående
1k anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
SERVER WENT INTO MAINTENANCE WITHOUT…
SERVER WENT INTO MAINTENANCE WITHOUT NOTICE, ALMOST DOWN FOR 2 DAYS DURING WEEKDAYS INSTEAD OF FOLLOWING BASIC STANDARD PRACTICE OF DOING TECH MAINTENANCE DURING WEEKENDS!
14. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodien Internet Solutions Pte Ltd
Hello Yau Chan,
Good day!
Thank you for taking the time to share your feedback regarding the recent server maintenance. We sincerely apologize for the inconvenience and disruption this has caused, especially given the extended duration and the impact during business weekdays.
We understand your frustration, particularly around the lack of prior notice and the expectation that technical maintenance activities are typically scheduled during off-peak periods, such as weekends. Your concerns are valid, and this experience does not reflect the level of service we aim to provide.
We would appreciate the opportunity to review your account in detail and better understand the circumstances surrounding this maintenance event. If you are willing, please reach out to us at reviews@vodien.com with your domain name or case reference, so we can investigate further and address this matter appropriately.
Your feedback is important to us and will be shared with the relevant teams to help improve our communication processes and maintenance planning moving forward.
Thank you for bringing this to our attention. We hope to have the opportunity to restore your confidence in our services.
Bern O.
Online Experience Specialist
John was patience and guided me step by…
John was patience and guided me step by step to resolve my issue.
Well done
15. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodien Internet Solutions Pte Ltd
Hi Mike,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
The process of verifying my identity…
The process of verifying my identity took just a couple of minutes! Thank you for your prompt response.
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodien Internet Solutions Pte Ltd
Hi Client,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Outlook 365 for Mac issues…
I had been going around in circles with a re-enter IMAP password on Outlook 365 for Mac. One interchange with Charlotte solved things, brilliant!
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodien Internet Solutions Pte Ltd
Hello Philip,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Fast, efficient resolution of issue
Fast response, issue resolved quickly, no problems.
10. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodien Internet Solutions Pte Ltd
Hello Andrew,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Geoff is a star
Geoff is a star! He was very professional and patient in helping me resolve issues with my email account.
9. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Bad service, bad customer experience, low professionalism
Have been a customer with Vodien for many years with webhosting and email hosting. Service levels has significantly dropped as compared to the earlier days.
Received an email from them on 10th Dec that there will be a maintenance upgrade between 15th Dec and 30th Jan and they cannot specify the date of migration, although they did specify the migration will be done outside of office hours (2000 hrs to 0759 hrs local time) and will last for a brief 30 min. Well, the migration started on 7th Jan at 1439 hrs and lasted for 22 hours. I contacted them via Live Chat and all they could do was give standardized replies which could not address my concerns.
Monitored their maintenance updates and after it was completed, I still could not log in to my Webmail and cPanel accounts. After contacting their Live Chat, I was then informed that the URL has changed. Talk about good service - if I had not asked them, I would have continued to use my old URL and wonder why the maintenance has not been completed.
This experience is very upsetting and disappointing. Vodien - which was synonymous with fantastic uptime, great customer service and excellent professionalism - is no longer the same Vodien as yesteryears.
Hope Vodien can buck up and get their house in order. After all, reputation is extremely important in this field of business.
8. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodien Internet Solutions Pte Ltd
Hello weeming,
Thank you for taking the time to share your detailed feedback. I’m truly sorry to hear about the experience you had during the recent maintenance and migration, especially given your many years of trust in Vodien’s web and email hosting services.
We understand your frustration regarding the unexpected timing and extended duration of the migration, as well as the disruption caused by being unable to access Webmail and cPanel afterward. We also acknowledge your concern around the lack of proactive communication, particularly in relation to the URL change, and how this added to the inconvenience you experienced. This is certainly not the level of service or professionalism we aim to provide.
Your feedback about the standardised responses you received via Live Chat is also noted. We recognise how important it is for our support teams to provide clear, accurate, and situation-specific assistance, especially during critical service-impacting events.
We take comments like yours very seriously, as they help us identify gaps in our processes and communication. Our team would like the opportunity to review your case in more detail so we can better understand what happened and work toward improving our services moving forward.
If you’re open to it, please reach out to us at reviews@vodien.com with your domain name or account details, and we will ensure this is investigated further.
Once again, we sincerely apologise for the inconvenience and disappointment caused. We appreciate your honest feedback and hope to have the chance to regain your confidence.
Kind regards,
Bern O.
Online Experience Specialist
Junmar and Donnalou were great in…
Junmar and Donnalou were great in solving my problems. Thank you.
8. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodien Internet Solutions Pte Ltd
Hi Brian,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Resolved my cPanel security access…
Resolved my cPanel security access issue in one interaction. :)
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vodien Internet Solutions Pte Ltd
Hello Garry,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Problem solved!
Had a couple of domains to renewal but as I am new to how things work, Maulene was very helpful and walked me through the process. There's also a change in domain names and we arrived at how to migrate without to new domain name without losing legacy domain email traffic. Many thanks Maulene!
29. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodien Internet Solutions Pte Ltd
Hello Dominic,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Humanity wins again! After my initial frustration with the…
After my initial frustration with the limited questions on the chatbot menu, the live agent came on and quickly resolved things. Thank you.
26. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodien Internet Solutions Pte Ltd
Hello Larry,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Lawrence was just amazing
Lawrence was just amazing. He was patient and went through the problems with me. He referred the matter to the Team to update. Great Service. Thank you
23. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodien Internet Solutions Pte Ltd
Hello Jenneke,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Everything was resolved in a friendly
Everything was resolved in a friendly, courteous and effective way. A great customer experience!
22. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodien Internet Solutions Pte Ltd
Hi Peter,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Good Help gets the job done
I've had quite a few sites registered via Vodien and with everything done on line it sometimes is difficult to understand. But this time I had to transfer a Domain name. The help I got made the process run smoothly. Merry Christmas to you all and have a SAFE New Year
10. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodien Internet Solutions Pte Ltd
Hello Nick,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Quick and accurate support!
Charlotte guided me step by step when I had a problem accessing my Cpanel account. Got it all resolved in less than 10 minutes! Thank you!
19. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodien Internet Solutions Pte Ltd
Hello Ping,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Crazy Domains.
Regards,
Bern O.
Online Experience Specialist
Ticket: I-23623309
Ticket: I-23623309
Gedeon was a very patient and knowledgeable. He managed to resolve my company domain and my company emails can running very well now. Appreciate of his great job.
18. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodien Internet Solutions Pte Ltd
Hello Esther,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Neil helped to validate my registrant…
Neil helped to validate my registrant email address when I had difficulty doing. He was helpful and assuring throughout.
19. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodien Internet Solutions Pte Ltd
Hi Boon,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
All problems resolved on the spot.
19. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodien Internet Solutions Pte Ltd
Hello Jon,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Crazy Domains.
Regards,
Bern O.
Online Experience Specialist
Rview for John P
Hi John P, thank you for your patience and good service in getting my problem solved.
17. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodien Internet Solutions Pte Ltd
Hi Desmond,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
This is by far the worst company ever
This is by far the worst company ever, having been with them for over 15 years all they care us you click and renew every year. They fail to respond to enquiries, leave you high and dry when you need technical assistance, they want help you with DNS,MX or any other updates, I've lost emails, had months of down time and now they have lost my domain which I have owned for over 15 years which my whole company is built around as they failed to respond. If you like being put on online queue numbers, everything automated and zero customer response these are the people you need. I have been left with no choice but to take them to court. Shocking company, if you value your online business don't use vodien.
16. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you for sharing your experience with us, and I sincerely apologize for the frustration and inconvenience you've encountered. Your experience is certainly not the standard we strive for, and I regret that we were unable to resolve your issue in a timely and effective manner.
To assist you further and ensure that your concerns are properly addressed, kindly send us any relevant details about the case to reviews@vodien.com? This will allow us to investigate the matter more thoroughly and provide you with the support you deserve.
Once again, I apologize for the inconvenience you've faced, and I appreciate your feedback as it helps us improve our services. We hope to have the opportunity to make things right.
Bern O.
Online Experience Specialist
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.