Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The man who came to repair my kitchen mixer tap which was leaking, replaced them with new ones which had lever controls that was really helpful as I have weak hands, also he had them onboard the van.... Vis mer

Vurdert til 1 av 5 stjerner

Once again problem is not resolved. After having a number of visits we still have an issue with sinking block paving around the waste drain area. So still have no idea we're the drain cover is.Previ... Vis mer

Vurdert til 5 av 5 stjerner

The Carpenter was kind & clearly displayed professional competence. He gave great attention to the job at hand in its entirety without cutting corners to tick another job off.

Vurdert til 5 av 5 stjerner

Arrived on time very friendly and polite done a great job replacing the bathroom sink cleared up all packaging and hoovered the floor Excellent service thank you

Selskapet har svart

Informasjon om virksomheten

  1. Boligforening

Skrevet av virksomheten

More homes, bright futures: We’re a leading provider of affordable homes and housing-related services in the south of England. We value and encourage feedback from our customers and use it to help improve our services. We offer many ways for customers to get involved and share their views, including surveys and our customer scrutiny panel.


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

603 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 86 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

VIVIDHomes Ltd, The Orchards, North Town, Aldershot, Hampshire, GU12 4D

JN 20275289

VIVIDHomes Ltd came out Today 21/04/2026 after exactly 28 days

They've ACTUALLY Made the Problem Worse.

Our Intercom hasn't been working since 24/03/2026.

The Intercom would Advise Busy at the Door Entry and Would Only Ring Once inside.

Now after Apparently Fixing it today 21/04/2026

It just Beeps downstairs with no Ring and Absolutely Nothin Coming Through Indside, Just a Blank Screen.

This is The Typical VIVIDHomes Ltd Standard I have Found over 8 yrs of Living here on

VIVIDHomes Ltd
The Orchards
North Town
Aldershot
Hampshire
GU12 4D

I do not think we've had 1 single Repair that hasn't taken Months, Atleast 3attempts and Not Made Ultimately Worse by VIVIDHomes Ltd.

VIVIDHomes Ltd have No Care, Empathy or Respect for Owners on their Vulnerable List or In General after they Have your Hard Earned Money and Bought. VIVIDHomes Ltd will Make you Wait without Appologies or Offer of Recompense, Knowing Vital Medicinal Pain Relief Supplies are Needed to be Delivered and Signed For.

Save Stress, Save Anxiety, Save Your Hard Earned Money and Leave

VIVIDHomes Ltd
The Orchards
North Town
Aldershot
Hampshire
GU12 4D

Well Alone.

Where Ever you See The

VIVIDHomes Ltd, Brighter Homes, Brighter Future Sign. Drive Past and Choose a Reputable Building Developer Or Better Yet NOT A New Build At All.

You Will Loose Money!!

DO NOT Buy

VIVIDHomes Ltd
The Orchards
North Town
Aldershot
Hampshire
GU12 4D

Yes We Have Contacted Repairs Again, The Repairs Team Leader, The Repairs Manager, The Councillor and CEO also.

20. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Very poor service

Very poor service , staff ans solution no contact or meeting from all owner time by time no plan visibility just seems monopoly and poor service continue from ViVID

20. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Once again problem is not resolved.

Once again problem is not resolved.
After having a number of visits we still have an issue with sinking block paving around the waste drain area.
So still have no idea we're the drain cover is.Previous tenants layed shoddy block paving.Drainage company visited but we're unable to locate the issue.As we can see that there is a rat issue.Maybe we should contact the environmental heath and see if they can help us with the ongoing issue.Appalling service.😔

14. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Very poor at repairs

Plastic cistern split they said it was an emergency came out same day but didn't have time to repair said it would be fixed on Monday. Plumber never turned up on the Monday now they are saying 29th April 13 days to fix an emergency. I also have outstanding damp and mould repairs fron 2021/22 that they have just forgot about.

20. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Drainage

The repair was done reasonably quickly and the drainman was polite and explained the work and the probrlm

19. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Sent two work colleagues that nee…

Sent two work colleagues that nee exactly what they were doing- fitting new glass in all my windows,frm start to finish thorough, lean and respectful,and wore feet coverings while in my property,all Vivid workers should do this,thankyou to both work colleagues

16. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Communication

There seems to be no communication between Vivid and the company they sub contract to do repairs, twice they have turned up when we have told them we were away despite telling them this, and once they turned up unexpected and fortunately we were in.
It’s still taken over four months to replace a leaking shower, though in fairness the actual leak was fixed in a few weeks which still required a dehumidifier to dry out the bedroom after the leak had soaked the carpet and caused the kitchen ceiling to start dripping. Only one of the several plumbers who have turned up seemed to know what to do but was hindered by the fact a replacement shower hadn’t been ordered. Really really frustrating and I am only writing this because I’ve been asked to submit a review about the recent repair, well nothing has been done because we were away and I’m surprised they don’t know that. Hopefully I can submit a more positive review when something is eventually fixed 🤞 don’t hold your breath.

17. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Arrived on time very friendly and…

Arrived on time very friendly and polite done a great job replacing the bathroom sink cleared up all packaging and hoovered the floor
Excellent service thank you

16. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til VIVID

Svar fra VIVID

Hi Alison,

Thanks for taking the time to leave feedback. It's fantastic to hear that you found our staff friendly and polite.

Your feedback's appreciated.
Sophie

Vurdert til 5 av 5 stjerner

Great job on my fence post

16. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til VIVID

Svar fra VIVID

Hi Paula,

Thank you for taking the time to share your feedback. It's great to hear our trade staff did a great job with your fence post.

Thanks,

Sophie

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