Custom Boxes | Viveprinting Anmeldelser 

I think we hit it pretty quickly. We launched a new couple of beej jerky products with a lot of changes. viveprinting was very accomodating and helpful. we need the packaging in a short time and they did it exactly for us. Quality was excellent. Customer support was brilliant. Overall very happy with the services provided. Will keep continue doing business with them.

My experience with this company has been good. I was initially assisted by James Victor and from the word go both myself and my bank had reservations over their payment system as you can’t simply pay on their website using your card like most European sites ask you to. Instead they give you their bank details for you to make payment through bank transfer. That was the first thing that made me question their geographical location and I should have trusted my gut instinct. James assured me they are based in the UK and all was well so I proceeded to payment. James kept me informed throughout the process up until my order was shipped …. from Lahore in Pakistan! Yes you read that right! Pakistan. James hadn’t thought to mention that to me, which I must say is rather deceptive in an era of transparency in business. The only way I found out was because DHL texted me that I was to expect 2 packages from OMEGA in Pakistan and as you can imagine I was thinking surely this must be some scam. A quick Google search for vive printing reviews confirmed that it was indeed my shipment as another customer had also complained about this same thing! Up to now James still hadn’t mentioned to me that oh by the way your order will ship from Pakistan. In shock I sent him a couple of emails asking what was going on, he didn’t reply and his colleague by the name of “Mike” replied confirming that yes that was my order and assured me that I wouldn’t be charged for any eventual import fees as vive printing had shipped my order using DDP mode, meaning all Delivery Duties Paid by them. I never heard from James again after that.

So in all honesty, their communication is great, the quality of their products is great. I would, in fact, have given them 5 stars had it not been for this minor “big omission” on their part with regards to where their printing and shipping is actually done. As a business owner myself I do know how important transparency is these days, there’s nothing worse than a client feeling as though they have been intentionally deceived!

I would order again from them as I’m confident that they will work on being more transparent in future.

My experience with this company was amazing! Their prices were extremely competitive and the finished product was top notch.

Customer service was very helpful. I am so grateful to Zack Martin and the team for going above and beyond to bring my order into reality.

Overall, I am extremely impressed with the service they provided and I look forward to ordering from them again very soon!

Thank you.

Viveprinting is very helpful and responsive! We were super fussy and made several changes to our designs but they did everything to help us. Both Sam and Zack are great and delivered some great customer service.

Any problems were solved immediately on a very short notice - I'm absolutely delighted.

I didn't have a very good experience unfortunately. This company kept trying to add extra charges despite already giving me a quote and made up figures that they couldn't justify. When I continued to question them on this they just decided to ignore my email. They wasted a lot of my time which is quite bad. I felt they were dishonest.

My experience has been fantastic so far. They are by far the most responsive and helpful printing company I've come across. I couldn't be more pleased with my experience.

HIDDEN CHARGES _- AVOID
CHARGES NOW PAID BY VIVE AFTER SEVERAL DISCUSSION Score upgraded. Ask for full breakdown of ALL costs would be mt recomendation, product is fine but nobody wants unexpected bills especially when HMRC are involved (VAT)


I used viveprinting.co.uk and thought I was contracting with a UK company. The goods were delivered by Omega Technologies followed shortly after by a bill from DHL for duty and VAT. There was no mention of this in the invoice or discussions leading up to the purchase.
On Chat Zack and Mike, who it seems are covering UK and USA, made several promises that they would and sometimes had already paid the bill plus lots of incorrect information like DHL are a private company, just ignore the bill from which it became evident they have no understanding of import duties (or were just trying to avoid the issue saying anything they thought would make me go away).
I'm now in the position of trying to get DHL to change charging to Vive. Failing that it will have to be a letter to the Directors of Vive plus an invoice for the import fees and if that isnt paid a winding up order. Fortunately via chat I have their written agreement they will pay the charges.

Zack at Viveprinting was very responsive and great to work with. The boxes turned out great! We will be using them again.