I ordered a bottle of specialty shampoo because my hairdresser stated this was the best for my hair. I ordered online from the company located in Brazil. It was $50. Well about 3 long, long, weeks la... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Vitta Gold truly is an exceptional company! Since the day I reached out to the brand for information they have been so helpful in every avenue! Now working beside them as a certified partner, I wouldn... Vis mer
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I am a hairstylist with 8 years experience who have been specializing in hair surgery for the past 4 years. I’ve tried countless proteins from all over the world until I stumbled upon Vitta Gold prote... Vis mer
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I followed them on IG for a while to see their results and make up my mind to invest in them or not. Best decision was to reach out and get few of my questions answered. Francisco not only did AMA... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Vitta Gold Cosmetics® on Trustpilot: Your Partner in Professional Hair Transformation. Trusted by Independent Hairstylists and Salon Owners in 70+ Countries. Elevate Your Expertise with Top-Tier Solutions. Join Us and Shape the Future of Haircare. The #1 Partnership Program for Independent Hairstylists, Hairdressers and Hair Salon Owners. Contact us now.
Kontaktopplysninger
R. Teófilo Braga, 17 - Jardim Nossa Sra. Auxiliadora, Campinas - SP, , 13075-390, Campinas, Brasil
- +5519983532348
- marketing@vittagold.com
- vittagold.com
3,9
Bra
126 anmeldelser
Har svart på 14 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Vitta Gold Cosmetics
Hello Vielen!! ✨ Thank you so much for your kind words! We’re truly happy to know you had a great experience with Vitta Gold 💛 Your support means a lot to us, and we’re always working to bring you even more results, innovation, and care. Stay tuned, more beauty surprises are on the way ✨ With love, Vitta Gold Team
The service was very helpful and…
The service was very helpful and professional and did everything well and quickly
17. mars 2026
Svar fra Vitta Gold Cosmetics
Hello Mona!! ✨ Thank you so much for your kind words! We’re truly happy to know you had a great experience with Vitta Gold 💛 Your support means a lot to us, and we’re always working to bring you even more results, innovation, and care. Stay tuned, more beauty surprises are on the way ✨ With love, Vitta Gold Team
I ordered a bottle of specialtyshampoo…
I ordered a bottle of specialty shampoo because my hairdresser stated this was the best for my hair. I ordered online from the company located in Brazil. It was $50. Well about 3 long, long, weeks later it Finally arrived and the delivery person rang my doorbell. As I answered it, he stated that there was a $60 charge for the Tariff fee.. so basically, this stupid bottle of shampoo would have cost me over $100.. of course I immediately refused to sign and said send it back. Fine no problem.. I contacted this company to advise them I sent it back and request a refund.. NEVER HAPPENED THEY NEVER GAVE ME A REFUND THEY KEPT THE MONEY. And their robot continuously asked me to reorder. Apparently they don't answer or see their emails and the crooks keep the money without providing the product.. TOTAL RIPOFFS.
7. november 2025
Svar fra Vitta Gold Cosmetics
Hello Ray, thank you for sharing your feedback.
We’re sorry to hear about the frustration caused by your order experience.
As an international company shipping from Brazil, import duties, customs fees, and tariffs may apply depending on the destination country and local regulations. These charges are determined by customs authorities and shipping carriers and are not included in our product or shipping pricing.
At Vitta Gold, our priority is always to ensure customers successfully receive their products and have a positive experience with our brand. For cases involving customs or import-related challenges, our team is available to review each situation individually and offer possible support options or compensation alternatives whenever applicable.
We were unable to identify direct communication regarding this matter, which limited our ability to assist and review the situation proactively.
We truly value customer satisfaction and remain available through our support channels for any shipping-related concerns or order assistance.
Thank you for your feedback.
Excellent customer service
Love the professional team they’ve been super amazing to work with
10. mars 2026
Svar fra Vitta Gold Cosmetics
Hello Erin!! ✨ Thank you so much for your kind words! We’re truly happy to know you had a great experience with Vitta Gold 💛 Your support means a lot to us, and we’re always working to bring you even more results, innovation, and care. Stay tuned, more beauty surprises are on the way ✨ With love, Vitta Gold Team
Svar fra Vitta Gold Cosmetics
Olá Ceiça!! ✨ Muito obrigada pela sua avaliação! Ficamos muito felizes em saber que você teve uma ótima experiência com a Vitta Gold 💛 Seu apoio significa muito para nós e estamos sempre trabalhando para trazer ainda mais resultados, inovação e cuidado. Fique de olho, mais surpresas de beleza estão a caminho ✨ Com carinho, Equipe Vitta Gold
Ameiii
Amei os produtos por indicação de uma colega, a maioria tem fragrância suave e leve, estou ansiosa para receber
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vitta Gold Cosmetics
Olá!! ✨ Muito obrigada pela sua avaliação! Ficamos muito felizes em saber que você teve uma ótima experiência com a Vitta Gold 💛 Seu apoio significa muito para nós e estamos sempre trabalhando para trazer ainda mais resultados, inovação e cuidado. Fique de olho, mais surpresas de beleza estão a caminho ✨ Com carinho, Equipe Vitta Gold
Estamos esperando o produto chegar
Estamos esperando o produto chegar, e espero que ganhe nossas expectativas. breve voltarei para dá minha avaliação sobre o uso do mesmo.
24. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vitta Gold Cosmetics
Olá Edja!! ✨ Muito obrigada pela sua avaliação! Esperamos que você tenha tido uma ótima experiência com a Vitta Gold 💛 Seu apoio significa muito para nós e estamos sempre trabalhando para trazer ainda mais resultados, inovação e cuidado. Fique de olho, mais surpresas de beleza estão a caminho ✨ Com carinho, Equipe Vitta Gold
produtos de qualidade
10. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Vitta Gold Cosmetics
Olá Palloma!! ✨ Muito obrigada pela sua avaliação! Ficamos muito felizes em saber que você teve uma ótima experiência com a Vitta Gold 💛 Seu apoio significa muito para nós e estamos sempre trabalhando para trazer ainda mais resultados, inovação e cuidado. Fique de olho, mais surpresas de beleza estão a caminho ✨ Com carinho, Equipe Vitta Gold
Very excellent product 💯💯💯
2. desember 2025
Svar fra Vitta Gold Cosmetics
Hello Kenneth!! ✨ Thank you so much for your kind words! We’re truly happy to know you had a great experience with Vitta Gold 💛 Your support means a lot to us, and we’re always working to bring you even more results, innovation, and care. Stay tuned, more beauty surprises are on the way ✨ With love, Vitta Gold Team
Customer support is horrible.
If I can give no star for this review I would. I'm still waiting for a response from customer care in regards to an issue with the order I placed in November.
26. november 2025
Muito boaaaaaaaaa essa marca
Muito boaaaaaaaaa essa marca
4. desember 2025
Anmeldelse skrevet uten oppfordring
Product never delivered in Canada
Product never delivered in Canada. Stuck in the custums for 1 month.
24. oktober 2025
I paid $15 to get it shipped to me now…
I paid $15 to get it shipped to me now I paid $58 to be released from ups and get delivered to my house!!!
I wasn't informed that I will pay MORE when I purched the item !!!
This is hidden fees that I wasn't informed please wave this EXTRA charge didnt plan to pay more what I reviewed in my cart before check out when I purchased the item!
Can you refund the $58 that i wasnt aware of?
12. november 2025
Zero stars did not work
3. november 2025
Never received the product
10. september 2025
Empresa muito boa é confiar
Empresa muito boa é confiar
17. september 2025
Anmeldelse skrevet uten oppfordring
Great service,fast delivery,amazing…
Great service,fast delivery,amazing product.Woud recomended to anybody,wery happy with purcase
28. juli 2025
Dette er Trustpilot
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