Vitamart.ca Anmeldelser 

96
TrustScore 3.5 av 5

3,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Since I have actually tried their products for years, I know their customer service is absolutely top notch. They reach out to handle a problem better than a lot of companies although I have had very... Vis mer

Vurdert til 1 av 5 stjerner

Extremely overpriced item, regular selling $6.99, currently selling exact same product at $69.00. Product in no longer available, thus overpricing to an out of reach rate! Will NOT price match even... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have, so far, a very good experience with Vitamart. The service is really excellent. I always receive my products in a short time and everything is always perfect. I highly recommend Vitamart. J'... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

This company appears to be shady. Customer service isn’t available ever, they don’t respond to messages and Facebook messages bounce back. I was going to place an order with them, but I decided agains... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Helsekostbutikk

Skrevet av virksomheten

Vitamart.ca is Canada's vitamin expert with our VITAMINS LOWEST PRICES guarantee. We offer 10,000+ quality vitamins and supplements you can TRUST with FREE Shipping & 100% Satisfaction Guarantee!


Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

96 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 50 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,4

Alle anmeldelser

(96)

4 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I haven't had any issues with Vitamart…

I haven't had any issues with Vitamart and find their products are usually cheaper than elsewhere. Shipping is super fast too, usually a couple days. I have been shopping with them for years now and find just about everything I am looking for supplements-wise.

6. januar 2022
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Thank you so much for your great review!

Vurdert til 2 av 5 stjerner

Disappointed

I have been ordering from vitamart for a few years now but noticed in the last year or so that they now only do sales on specific items and not the full line of discounts on a specific Namebrand , I recently checked out Healthy Planet and found discounts more favourable so have placed an order , they doubled my order for free with a different flavour to try of same product plus free shipping , I hope Vitamart reassesses their new strategy, I had no issue with them till now.

27. desember 2021
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Svar fra Vitamart.ca

Hi Lorne,
Thank you for your feedback. Although this matter has been resolved we wanted to thank you for taking the time to share your experience. As a small business we always use feedback to grow and improve as a team. We hope you are doing well!

Vurdert til 1 av 5 stjerner

The Customer service is terrible

The Customer service is terrible!
At first, they shipped the wrong product and replied that I can keep the product and they will send the proper one. I've been waiting for a month to get the package, keep sending follow up emails on which nobody replied and decided to return the item. They've send me the return label, I shipped the item and now I am getting the final notice from Canada Post that the item has not been picked up yet. When I checked the return policy, it says that the money will be returned as soon as they receive the item. But the item is sitting in the post office. I called customer service and only what you can do is to leave a voice message, not to speak with a person. I will never buy anything from this company!

24. desember 2021
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Svar fra Vitamart.ca

We are so sorry about this experience Ivana. We have made several changes over the last year and hope you give us a chance to make it up to you. Feel free to reach out to me directly for a coupon for your next purchase. We hope you are having a great day!

Vurdert til 1 av 5 stjerner

Answer your messages!!!!!!!!!!!!!!!!!!!!!

I put my old post code on my order I started calling at 8am and ever Half hour NEVER got Answer. I email them about the problem NEVER heard back from them!!🤬
Just got email order has been shipped out. So unprofessional. What's the point for a Customer service line if there NEVER answer??????????

21. desember 2021
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Svar fra Vitamart.ca

We are so sorry about this experience Mark. We have made several changes over the last few years and hope you give us a chance to make it up to you. Feel free to reach out to me directly for a coupon for your next purchase. We hope you are having a great day!

Vurdert til 1 av 5 stjerner

Terrible Customer Service!!

I ordered a couple supplements almost a month ago, that has to be returned to sender for an unknown reason, and have yet to receive a response from anyone (I sent 3 emails). I will be sure to order from pretty much anywhere else

6. desember 2021
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Svar fra Vitamart.ca

We are so sorry about this experience Steve. We have made several changes over the last few years and hope you give us a chance to make it up to you. Feel free to reach out to me directly for a coupon for your next purchase. We hope you are having a great day!

Vurdert til 3 av 5 stjerner

Great prices, no cold packs with probiotics

Great prices and fast shipping. The problem is that I order probiotics that are suppose to be refrigerated, but they don’t ship them with any cold packs.

21. november 2021
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Svar fra Vitamart.ca

Hi Scott,
We appreciate your feedback. While this issue has been resolved, we want to thank you for taking the time to share your experience. As a small business, your input helps us continue improving our service. Wishing you all the best!

Vurdert til 1 av 5 stjerner

Wrong item

I ordered Maximum Omega 2000 2000 mg on-sale price. I just received a package today and they sent me 1250 mg only.

2. november 2021
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Svar fra Vitamart.ca

Hi Napada,

Thank you for your feedback. Though this concern has already been resolved, we wanted to express our gratitude for your time and honesty and apologize again for the inconvenience. Feedback like yours helps our small business learn and improve. Wishing you well!

Vurdert til 1 av 5 stjerner

No response to email nor calls

I received my order promptly; however, the expiry date of one item is not as shown on the site. It shows April 2024 on their site but the product received will expired on Jul 2022. I sent email and left multiple msgs but no one follows up. I would rather buy it from another company as this is considered fake advertisement. I wouldn't have pick the product if i knew the expiry date.

7. oktober 2021
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Svar fra Vitamart.ca

Hi Jacqueline, I am so sorry about this experience. I know it has been a few years since but we have made some significant changes to our business and hope you give us a second chance. Feel free to reach out to me directly at service@vitamart.ca and we'd be happy to provide a coupon for your next order.

Vurdert til 4 av 5 stjerner

Good alternative to Amazon

Make a couple of orders, they are a good alternative to Amazon. Good support and good quality of goods. Recommended

17. september 2021
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Svar fra Vitamart.ca

We appreciate your support! Thank you!

Vurdert til 5 av 5 stjerner

Best online shopping experience I've had

I found Vitamart has fast shipping and great prices. In fact, I find Vitamart has faster shipping then Amazon. Vitamart ships the order out faster , while Amazon takes days till its out the door and sometimes Amazon has forgotten to ship my order out. This was never a problem with Vitamart. From my experience online shopping from many online stores. Vitamart is simply the best :)

15. august 2021
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Svar fra Vitamart.ca

Thank you so much for your great review!

Vurdert til 5 av 5 stjerner

I have

I have, so far, a very good experience with Vitamart. The service is really excellent. I always receive my products in a short time and everything is always perfect. I highly recommend Vitamart.
J'ai, jusqu'à maintenant, une très bonne expérience avec Vitamart. Le service est vraiment excellent. Je reçois toujours mes produits dans un court délai et tout est toujours parfait. Je recommande fortement Vitamart.

12. august 2021
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Thank you so much for your great review!

Vurdert til 5 av 5 stjerner

Great

Great, exactely what i ordered. Very satisfied. Very fast delivery.

9. august 2021
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Svar fra Vitamart.ca

Thank you so much for your great review!

Vurdert til 1 av 5 stjerner

I haven’t received my order and nobody answers me

I haven’t received my order, and it appears “complete”. I called them nobody answered. I left voice messages, and nobody called me back.

I didn’t received a tracking number. When I checked the tracking in my account, this number didn’t exist in Canada Post.

Terrible customer service. I still don’t know if I’d receive any product, or I lose my money.

9. august 2021
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Svar fra Vitamart.ca

Hi Silvia,

Thank you for your feedback. Though this concern has already been resolved, we wanted to express our gratitude for your time and honesty. Feedback like yours helps our small business learn and improve. Wishing you well!

Vurdert til 5 av 5 stjerner

This was my first order with you

This was my first order with you. My product came quickly and your service is efficient.
Thank you.
Naomi

7. august 2021
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Thank you so much for your great review!

Vurdert til 5 av 5 stjerner

Excellent service

I have been ordering from Vitamart for a number of years now and they have never ever let me down. Their selection is fantastic, prices are excellent and delivery is super fast, always shipped within 24 hours of the order being placed.

4. august 2021
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Svar fra Vitamart.ca

Thank you so much for your great review. We appreciate your support.

Vurdert til 5 av 5 stjerner

I was stunned with my service and…

I was stunned with my service and prices from vitamart. My order came 5 days before it was due to arrive. I will always, only get my AMLA this way.

3. august 2021
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We appreciate your support! Thank you!

Vurdert til 5 av 5 stjerner

Next Day shipping

I love ❤️ that the more you order the cheaper it is. I can’t say enough about the shipping. You are giving Amazon a run for their money. Next day delivery…Excellent job.

1. august 2021
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We appreciate your support! Thank you!

Vurdert til 5 av 5 stjerner

ITEM IN STOCK.. FAST SHIPPING..AMAZING PRICE!

Received my purchase in 2 days which was amazing! The items were on sale which was a bonus. I have had great difficulty finding this particular product in the usual pharmacies. Very pleased that I found Vitamart! Will definitely use this company again.

31. juli 2021
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Svar fra Vitamart.ca

We appreciate your support! Thank you!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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