Vision Linens Anmeldelser 

1 181
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I sent an email & haven’t heard from you since despite you claiming to respond within one working day.I purchased a duck feather pillow, a pillow protector & a pillow case.Unfortunately the pillow was... Vis mer

Vurdert til 5 av 5 stjerner

I’ve struggled to find decent duvets and pillows in the past, and really wanted to replace our current ones as even they weren’t that old they we falling apart and pillows had become thin. Looked up... Vis mer

Vurdert til 5 av 5 stjerner

Great company, Great prices, Great products. You have split your site to commercial and non commercial . Not great. Best products on commercial site. Why? Been a customer for a long time and have or... Vis mer

Vurdert til 5 av 5 stjerner

I’ve been ordering pillows here for a fair few years after staying at one of the Hilton hotels. Then recently ordered a cotton tablecloth and I couldn’t be happier with the quality. Miles better than... Vis mer

Informasjon om virksomheten

  1. Sengetøysforretning
  2. Baderomsoppussing
  3. Sengetøysbutikk

Opplysningene stammer fra ulike eksterne kilder

With hundreds of years of experience in textiles, we are experts in the textile industry. We’ve built up our business around our heritage, innovation and specialism and that’s why we offer the most comprehensive range of bedding, filled goods, towels and table linen for the hospitality industry and the general public.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(1 181)

48 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great selection of linen

I love the selection of items on the website. The tablecloth I needed was larger than other sites provide.
I found one for less than half of what I expected to pay .
It was delivered quickly. As soon as I saw it , I ordered another exactly the same .A delighted customer who will return

14. januar 2025
Vurdert til 1 av 5 stjerner

Awful to deal with - don't bother if you're an individual customer

This company have been awful to deal with. I placed an order and they sent me a tracking number with no courier firm details so I couldn't track the order.

When the order didn't arrive, they sent me a screenshot of a tracking screen that claimed to show delivery on a date when I wasn't at home.

When I asked for proof of where the package was left as I couldn't find it in the usual drop off places nor with my neighbours, they sent me a photo of a Brand Alley package being delivered to my home.

And, after 3 weeks, they're only just saying that they will open an investigation and they're refusing to refund me.

3. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Vision Linens

Thanks for leaving feedback, we really appreciate it. Apologies for the issues. The tracking number was a Royal Mail tracking number. The photo we provided was the photo Royal Mail provided on their tracking page.

I can see that our customer services team is currently dealing with this, but I've chased them up for you.

Best regards,
Vision Linens

Vurdert til 4 av 5 stjerner

Great pillows..Great price

Great pillows great price quick delivery..I have been using these pillows since staying at a Holiday Inn..And have reordered a few times now.. Thank you Visions..

11. desember 2024
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Svar fra Vision Linens

Thanks for feedback Monica, we really appreciate you taking the time to leave your thoughts and we look forward to seeing you again in the future. Glad you love the pillows!

Best regards,
Vision Linens

Vurdert til 5 av 5 stjerner

Good quality item

Good quality item, arrived on time

11. desember 2024
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Svar fra Vision Linens

Thanks for feedback Jules, we really appreciate you taking the time to leave your thoughts and we're thrilled you love what you ordered.

Best regards,
Vision Linens

Vurdert til 1 av 5 stjerner

Disappointing customer service

You have only issued a refund of £13.36 which was for the postage . Not for the table cloth at £22 . I’ve explained this over multiple emails and no one is listening .

I’m still waiting for this to be resolved . I’m still waiting for the tablecloth refund . Please just sort this out so I can stop emailing .

Ordered a table cloth in good time for Christmas. It was soiled when it arrived . Customer services said they would send a replacement when they received the return telling me they would refund the postage I would have to pay to do so . I Sent it guaranteed delivery for the next day but I didn’t receive the replacement until two weeks later .. and after Christmas . Instead of the 274x 178cm tablecloth I received two 100x 100cm cloths . I’m still waiting for a response and still waiting for the postage refund .

11. desember 2024
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Svar fra Vision Linens

Thanks for leaving feedback, we really appreciate it. Apologies for the issues and for you receiving an incorrect product.

I can see that our customer services team is currently dealing with this, but I've chased them up for you.

UPDATE: I chased this again for you and I was told that the refund was processed yesterday. Apologies for the delay on this. We attempted to call you recently but received no answer, so if you'd like to give us a ring on 01254589550 then we'll be happy to go over it on the phone. Thanks.

Best regards,
Vision Linens

Vurdert til 5 av 5 stjerner

It’s great product

It’s great product, delivered in time and perfect box 📦. Will continue buying your products. Super recommend.

11. desember 2024
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Svar fra Vision Linens

Thanks for feedback Beltriz, we really appreciate you taking the time to leave your thoughts and we look forward to seeing you again in the future.

Best regards,
Vision Linens

Vurdert til 5 av 5 stjerner

Good quality products at a very…

Good quality products at a very reasonable price. Excellent Customer Service who responded super quickly to an issue.

10. november 2024
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Svar fra Vision Linens

Thanks for taking the time to leave some feedback rd, we really appreciate it. We're glad you love our products and customer service and we hope to see you again soon.

Best regards,
Vision Linens

Vurdert til 5 av 5 stjerner

Having the ability to order larger…

Having the ability to order larger physical sizes on line and great quality.

12. november 2024
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Svar fra Vision Linens

Thanks for your feedback Kevin, we really appreciate it and we're thrilled you love our products!

Best regards,
Vision Linens

Vurdert til 1 av 5 stjerner

I am still waiting for a collection…

I am still waiting for a collection this has been going on for 3 weeks

12. november 2024
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Svar fra Vision Linens

Hi Walsh. Thanks for your feedback. I can see this issue has now been sorted. Apologies for the delay. Best regards, Vision Linens.

Vurdert til 5 av 5 stjerner

The best pillows

My sister and I stayed in a hotel the pillows were amazing 😊 we looked on the label and it was vision linens - we brought 10! Best pillows ever no more Stiff neck😊

11. oktober 2024
Vurdert til 5 av 5 stjerner

Excellent goods and service

Just ordered an extra large king size, bag style duvet cover and 2 pillow slips. They arrived within 4 days and are exactly what I wanted, the quality for the price is excellent, they are sourced in India and I would definitely recommend this company and its products.

30. oktober 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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