Absolutely abhorrent customer service. First the bike arrived with broken mirrors and a giant dent. They sent new mirrors and refunded $40 for the dent. Two battery charges in and all 4 NFC cards stop... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
At the time I bought my e-bike (step-thru Breeze) it was almost 30 years the last time I rode a bike, at 65 years old the knees don’t work as good as a 30 yo so having the pedal assist got me out of... Vis mer
Your product arrived damaged and crushed! Wheels are not true,balanced and round. Missing bolts and nuts for accessories....batteries not up to standard....will not show charge levevel upon reques... Vis mer
Selskapet har svart
The replacement throttle works intermittently. I have a broken rib because of that. I bought this trike 3 years ago, and have had nothing but trouble since then. When it arrived, the frame was ben... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Viribus offers an extensive selection including adults trikes, electric tricycle, mountain bikes, electric mountain bike, electric folding bike etc.
Kontaktopplysninger
3351 E. Philadelphia Street, 91761, Ontario,CA , USA
- 3203773106
- support@viribusbikes.com
- viribusbikes.com
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Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Damaged goods
Damaged goods. We so far have had our fenders, tires damaged, pieces missing, seat damaged (all upon receiving shipment.
The battery gauge on one of the bikes only charges to two out of 5 bars even if we charge it fully overnight.
We are currently working with the company to see how to remediate this. Other than that the bikes do look nice and for the price point seem reasonable. Not happy with the damages so far

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It needs safety devices like mirrors and flags
It’s OK, but there are no mirrors or any safety flags or any place to put them. I appreciate the day materials are light weight, but makes me a little nervous about how sturdy it is.

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Bike came in a thousand pieces that…
Bike came in a thousand pieces that would require an engineer to build but that isn’t even possible because rear fork is so bent making bike is not possible

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Professional company, quality product
The bike arrived quickly and in perfect condition. It was easy to assemble and worked flawlessly right out of the box. Viribus has quality bikes at the best prices.

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What I ordered was sent quickly and…
What I ordered was sent quickly and although we had a small mix up they promptly made it right.
Bike came missing a nut
Bike came missing a nut. Went all over town trying to get one but none were correct. Tried the contact us website and can’t find Viribus
Update: needed part was sent. Live the bike

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Fast shipping
Fast shipping, easy assembly,good price and easy Manuel directions! What more could you want ?
Your product arrived damaged and…
Your product arrived damaged and crushed! Wheels are not true,balanced and round. Missing bolts and nuts for accessories....batteries not up to standard....will not show charge levevel upon request from button on battery ?
VERY!! DISAPPOINTED BY WHAT YOU OFFER...!!!+
EXPECT COMPENSATION FOR A NEW BATTERY....DIDN'T EVEN LAST 9 MILES!

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Quality electric trike
Quality electric trike. The build quality is top-notch. Starting with the trike being well assembled and packaged and the trike was easy to get going. I found they took extra steps to make it a stress-free setup. The trike performed exactly as it should
Go with another brand
Frame arrived bent in several places. Chain was too short. I needed to take out to a local bike shop to be repaired while assembling. Assembly took almost an entire day not counting repair trips. Go with another brand.

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Power to push through beach sand
After riding underpowered folding ebikes on the beach, I welcomed the power of the Viribus Getaway to move through most types of sand. While no fat tire bike is capable of negotiating loose sand, you need power and torque to get through the mushy sand that forms the boundary between the hard pack at the ocean edge and the loose sand above the high tide line. The Getaway had no problems - allowing me to extend my time on the beach (lol... get back before high tide pushes the water up to the loose sand!)
I had no problem loading the rear rack with all my surf fishing gear. The ebike had plenty of range for my purpose, could be quickly charged and fit inside my Prius when folded!
The bike is good for the price and some…
The bike is good for the price and some of the extras. However there are a few smaller things missed. Seats are small and uncomfortable, no shock absorbers to alleviate bumps and gear ratios are way too low especially if using the electric. Regardless it is a decent price for what you are getting.
hard to assemblethe bike but the directions to…
We love the bike but the directions to put together was very hard and not clear!
Also there was many many parts that had to be put together
This is such a cool bike.
Nice Trike!
Overall great packaging and shipping, assembly instructions/pictures are a bit lacking when it comes to putting it together but it seems to be a good quality trike. Thank you
She is fantastic
Good value for the money.
Good trike for the money.
Helpful customer service.
We just bought a second one.
Love My Bike! (Comments from a Novice)
The bike was received quickly, within a week. I am a novice in putting bikes together. The videos made it seem so easy that I thought I would have no trouble. However, my bike came with the front fork facing backwards. It took me a while to realize it when the front wheel didn't go on. I was unsure what to do. I did try taking a wrench and unscrewing what looked like a large nut on the steering column but it was on very tight and I was afraid of forcing something that shouldn't be forced. I looked at the instruction booklet again and also reviewed the videos but nothing addressed what I was seeing. I called the company and was able to speak to someone immediately. My issue was redirected to a technician who would get back to me in 24 hrs. Which he did. But by then my husband who has had experience, helped me put the bike together. I definitely needed his strength in loosening the nut that I had initially worked on. We got the bike together and the brakes adjusted. It really was a simple process but for someone with no experience, I could have used a bit more information in the videos. I DO THINK the videos are an excellent way of showing the how. Oh, it would also have been a big help if the multi pronged wrench shown in the video could be included. I am super happy with the bike. It is just what I wanted.
Great product but slow customer service
We ended up buying 3 E-Bikes of different kinds. Very happy with all 3. Customer service is very good and very considerate of the customer but very slow to respond. Likely due to being understaffed.
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