VIP Party Buses Anmeldelser 

Book at your peril! I have used this company once before a few years ago so trusted them. I booked a 14 seater and paid a deposit 12 months in advance, it was for a surprise birthday party to/from a venue in London. I assumed all was well as the email trail confirmed everything including my deposit. A few weeks to go and I emailed them to check final arrangements. I was flabbergasted to be told they didn't have a booking form despite the email trail and despite confirming a deposit had been taken from my bank 12 months ago! They are fully booked and will not honour my booking! I pleaded with them not to let me down with a few weeks to go, how am I going to find a replacement for 14 people as a big birthday surprise, they have completely let me down along with all of our guests. I am extremely disappointed and will never use them again. Customer service is shocking, yes I've got my deposit refunded, but that is hardly the point - the surprise event is ruined.

VIP all the way Derek the driver made it more enjoyable a group of loud excited 50 year olds it didnt phase him infact he encouraged us to enjoy every minute what a guy he fellt like family when we were getting off thanks for the memories cheers

I recently booked a party bus for my daughter's birthday party trip into London with her friends. The bus arrived bang on time and with some lovely little party masks and drinks which the kids loved. Louise the driver was brilliant - very helpful and polite and she made sure the drop off and pick up were as smooth as possible which was no easy thing in Central London on a Sunday afternoon. Even when the sat nav took us down some very small country lanes on the way home, Louise didn't even bat an eyelid! Bud has also been very proactive in making sure I get my security deposit back, instead of me having to chase for it which is great. All in all a fantastic experience and I wouldn't hesitate to book again.

AVOID AVOID AVOID
Our driver was more than 60 minutes late collecting us and when he did arrive we had to wait a further 25 minutes for him to clean out the bus from the previous guests (totally unacceptable)! As we started our journey to London we were immediately overheating from the hot air blowing out of the so called air conditioning units. No one could stand being at the back of the bus it was that uncomfortable and we had to pull over twice due to this. We were over two hours late to Camden and missed the event we had all got tickets for.
The wine glasses were dirty from previous guests.

To make matters worse they withheld the £250 deposit and blamed us for damage when they has no before photos and they had a party group on the bus in-between dropping us off and picking us up.

Worst service ever!

Booked for my daighters hen do as a surprise for her and her friends.

The bus was exceptionally clean and tidy and the driver couldnt do enough for the girls.

A very good experience for them all and a big thumbs up from dad for makinh her hen do special

Thankyou

What amazing service and the transport was lovely too. Great day out for my daughters first F1 race. Casey was so professional throughout the day and and his service was extemporary, in addition he is such a lovely guy to top it off. Made the day and experience so much better and really glad i booked with them. Defiantly booking with them on our next special day out.

Casey is a credit to the team at VIP party buses - we as a family had a grim 12-18 months and I asked my eldest what she would want to make her primary school leavers party extra special for her and she asked if she could have a party bus for her and her friends to take them to the party and I said no problem - only I hadn’t realised the cost and just as I thought I would have to let her down - the incredible team at VIP party buses went out of their way to make it happen and they managed to work to my budget and helped me keep my promise to my daughter and in turn gave my daughter and her friends a magical entrance to their party and a memory that will last them a life time I’m sure. Casey couldn’t have done more as a driver and he made them feel like royalty and as I was holding back the tears as I dropped my eldest and her friends off he then offered to take me and her little sister home in the bus so she got a little moment of her own too instead of getting in the car with the husband at the venue and making our own way home - such generous acts of kindness that genuinely blew me away - I simply cannot recommend them enough - there are many organisations that could learn so much from the team at VIP party buses and our driver Casey - it’s been such a long time since I’ve dealt with such a personable company who truly values their customers and I’ll never forget what they did for us and I absolutely recommend their services without hesitation - if you haven’t used them or you’re unsure who to go with - choose VIP party bus and ask for Casey is he’s free as he went above and beyond for two little girls and one emotional mummy - leaving us with a memory we can treasure that is priceless to me at least - thank you to the whole team - you were incredible start to finish x

Highly recommended!
Really accommodating and Jay was very easy to deal and arrange everything. Inc some last minute changes.
It was for my daughters prom and all the girls thoroughly enjoyed the experience.

The team was great, on time and super helpful on the night. Loved the bus, it was the perfect way to get into the city for our special occasion. Would recommend!

We hired VIP Party Buses to take our children to their end of school party. What a fantastic job they did! Professional and friendly from enquiry through to carrying out the job on the day. I would highly recommend 🙌🏻

Honesty the best customer service and party bus experience. Driver was friendly, bus was immaculate and we had the best time. Big shout out to Jay and his team.

A 10/10 service from start to finish. Jay was in control of the entire booking and offered great information and customer service. Our driver on the day was a gentleman named Casey who was phenomenal. Casey was well spoken, friendly and nothing was too much effort for him. Casey was lovely to my mother which was nice. We went to Wimbledon tennis opening day and Casey dropped us perfectly and picked us up all on time and at the same spot. Ps, we also got a cheeky video message from Kirk for mum which she loved as she loved Kirk!!! All round great service lads. I'll defo recommend and be using your company again in the near future.

Thanks to VIP party buses for taking my Daughter and her friends to their prom, they had the best time and said it was the highlight of the night. Much appreciated and hopefully see you again for our next occasion !!!!

Organising a 40th to Ascot for 16 ladies would have been quite stressful had I not found VIP Party Buses. The service was amazing from start to finish, Jay was very good at communicating prior to the event and after. Our driver Nathan was amazing and went above and beyond. A trustworthy company and highly recommend. Thank you for a great service!

Everything was great. Thank you

Customer service all round was great. Our driver Nathan couldn't have been any better and the trip start to finish was stress and hassle free. Couldn't have gone smoother!!!! Will defo be using again for Ascot next year.

Everyone was really nice and helpful with everything from start to finish, would definitely use them again.

We had an absolute blast on our VIP Party Bus.
First class service. The bus was top quality and looked amazing!
We really did ride in style and the driver looked after us like we were royalty!

We had a great day to Ascot with VIP party buses. Everything was in good condition, driver and supplies were great. Thanks!

We booked VIP BUSES, for a hen party highly recommend was a great start and end to the day. The driver was also great 🙏🏻🍾