Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Smykkeforretning

Skrevet av virksomheten

At Violet Vows, we believe that jewelry is more than just an accessory—it's an expression of who you are. Our handcrafted artificial jewelry is designed to add grace, charm, and a touch of luxury to your special moments. Whether you're a bride, bridesmaid, or a fashion enthusiast, our exclusive collection offers stunning, high-quality designs that make a statement without breaking the bank. 💜 Why Choose Violet Vows? ✔ Exquisite craftsmanship with intricate detailing ✔ Premium-quality materials for a luxurious look ✔ Trendy, timeless, and budget-friendly collections ✔ Perfect for weddings, parties, and everyday glam From dazzling bridal sets to chic statement earrings, we bring you the perfect blend of tradition and modern fashion.


Kontaktopplysninger

3,5

Middels

TrustScore 3.5 av 5

9 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

No refund from recent purchased

No refund from recent purchased. When you took a break.

12. november 2025
Logoen til Violetvows

Svar fra Violetvows

Your refund is already processed on 13 November and has been credited to source account
Please check your bank account statement

Let us know in case of any further information needed

Vurdert til 1 av 5 stjerner

Worst customer support ever

I think I already gave my feedback. But this link came up again on my mail.
Unfortunately, I had a terrible experience at violet vows. Com. One of the products I received was damaged, which I had let them know, sadly I hadn't noticed that an unpacking video was mandatory, but again i didn’t want a refund or replacement, but only to bring this issue to their notice, but they weren’t receptive at all, they said I was scamming / fraudulent . Called me an arrogant customer😂. They also made a reel regarding the issue and tried to make it look like i am some scammer. This was the worst online shopping experience of my life.
I’ve never experienced this bad customer service ever in my life.
Usually I do not waste my time on these things, but this seemed so outrageously comic that I had ti write it up here.

21. september 2025
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Svar fra Violetvows

We’d like to clarify that your refund has already been processed. However, it’s disappointing to see misleading statements being shared publicly.

Our policies are in place to ensure fairness and transparency for every customer — they aren’t “useless,” but necessary to prevent misuse. In this case, you were asked for an unboxing video as proof, which you couldn’t provide. Suggesting to repack and record again after the fact is considered a serious breach of our verification process and raises strong concerns about authenticity.

We stand by our team’s conduct and their right to maintain integrity in such situations. While we value all feedback, we will not tolerate fraudulent or threatening behaviour toward our staff.

We believe honesty goes both ways — and we’d rather earn genuine 1⭐ feedback than compromise our ethics.

— Team Violet Vows

Vurdert til 2 av 5 stjerner

Damaged item recieved

I had bought few earrings and a necklace from this insta page. Upon receiving, that is opening, I realised one of them was tarnished/discoloured. I tried reaching back to resolve the issue. But they said since no unpacking video, no claim. Well, I’d like to emphasise that even if you are not willing to refund/ replace without a video, I still think it’s fair you address a fault on your side when you deliver below par services. It’s not about the money, it’s the way the issue was addressed that just didn’t sit well with me.
Also,bad earrings, just that one, everything else seems okay.

30. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Violetvows

We have never refused to address your concern. The request was very clear—to provide a proof video—which you have been unable to share. Every brand and business operates on certain processes, and we cannot make exceptions to them. At no point did we deny a refund or exchange, so we request you not to spread false claims.

Please note, the packaging itself carries a label that explains how to raise an issue and the proof required. No such proof has been provided from your side. Additionally, your suggestion of repacking the item and then sending an “unpacking video” raises concerns, as it appears to be a suspicious and potentially fraudulent act.

For us to support and assist you effectively, it’s important that you also cooperate by following the correct process when raising issues.

Vurdert til 3 av 5 stjerner

The quality of some are really good but…

The quality of some are really good but some are really bad
I got an earing but it really just broke when i tried to open

28. august 2025
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Svar fra Violetvows

We’re really sorry we couldn’t live up to your expectations 💜 Please share a little more about the issue you faced—either on Instagram or at contact.violetvows@gmail.com. We’d love to make it right for you!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

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