CUSTOMER SERVICE LACKING: You should not be allowed to sell anything without a valid customer service phone number. My item took 6 weeks to arrive. If I could have called or checked the status of the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Got the smart feeder as a present. It assembled easily and instructions were clear. The assembled feeder is easy to mount with the bracket attached with screws, or with a strap. We got it paired up an... Vis mer
Placed order that was supposed to be discounted. Discount did not process and reached out to team. Team replied three days later, on 2/2/2026 and stated that they would credit my account in 7-10 busin... Vis mer
We love the bird feeder with the camera.It has already gotten alot of recognition by 4 different bird species.It took a couple of days for them to notice it was there but once they did they are there... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
VINGUYS is a technology company focused on enhancing the birdwatching experience through innovative solutions. Our flagship product, the VINGUYS V-feeder, combines cutting-edge technology with a passion for nature. Designed with advanced features such as HD video resolution, real-time notifications, and bird species recognition, our smart bird feeder allows users to monitor and enjoy wildlife in a more interactive and meaningful way. Founded with a deep respect for nature, VINGUYS aims to provide a seamless, intuitive experience for bird enthusiasts, whether they are seasoned birdwatchers or newcomers. Our team consists of experienced professionals with expertise in smart technology and environmental sustainability, dedicated to developing solutions that foster a greater connection between people and the natural world. At VINGUYS, we are committed to continuous improvement, offering innovative, user-friendly products that make birdwatching more accessible and enjoyable. With a focus on quality, reliability, and customer satisfaction, we aim to be a trusted partner for anyone looking to enhance their interaction with wildlife.
Kontaktopplysninger
2060 N Collins Blvd ste 110, 75080, Richardson, USA
- support@vinguys.com
- vinguys.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
It works well but would prefer an…
It works well but would prefer an option to set notifications if a new bird arrives that hasn’t since x number of days.
Great company… at first
Great company… at first! Responded to issues/questions right away. Got good reviews from me and then stopped responding to issues/posts/messages. Avoid!
Instruction manual love the…
Instruction manual love the construction of the bird feeder
Have tried for days to get the camera…
Have tried for days to get the camera to connect to WiFi!! I can’t get it to work!!! Don’t buy this bird feeder!! It’s awful!! I’ve worn on it for days and live chat with tech support to no avail!! DONT BUY
well worth my purchase
Excellent product...easy & fast delivery. Squirrels can't get at it!
Birding made simple.
Great products that are easy to install and set up. Product quality only surpassed by superior customer service.
Excellent communication
Excellent communication. Wanted to solve our problem to our satisfaction. Would definitely recommend this company. Response couldn’t have been better
Ease of installation
Happy Birds…
We love the bird feeder with the camera.It has already gotten alot of recognition by 4 different bird species.It took a couple of days for them to notice it was there but once they did they are there several times a day feeding.We also like that it identifies the different birds.It is definitely well worth the money.
Not user friendly
Not user friendly - support contact is almost none existed. When ran out of power the resetting did not work. Live the idea of the product but they need to be available for help.

Svar fra VINGUYS
Trying to figure out what’s wrong
Trying to figure out what’s wrong. I have 2 bird feeders about 30 feet from the camera. And they stay full of birds and squirrels. But only squirrels will go to the camera feeder. Birds will land a foot away from the camera and look at the feed but never get in the food. It’s like there is inaudible sound or something that keeps them away.

Svar fra VINGUYS
I've bought a total of 7 of these
I've bought a total of 7 of these. I'm still waiting on the last one to be delivered. That's my only issue. Everyone I've given them to as gifts love them.

Svar fra VINGUYS
Ordered as Christmas gifts in November; didn't receive until January
I ordered the birdfeeders on November 30 as gifts and they did not get delivered by Christmas. I did not get them until mid-January. I felt Vinguys mis-lead me that there was a chance I would get them by Christmas, and likely you knew all a long they wouldn't be delivered by Christmas. I had to re-ship the gifts after the fact to get the presents to my mom and aunt costing me money on top of everything else.

Svar fra VINGUYS
Great product and support
Got the smart feeder as a present. It assembled easily and instructions were clear. The assembled feeder is easy to mount with the bracket attached with screws, or with a strap. We got it paired up and working first time and started enjoying the pics and clips. We asked support about how to pair vs multiple viewing devices and got a fast accurate easy to understand response. We then asked support about ways to delete files on the TD card and again we got a fast clear courteous response. The product itself it’s excellent and the customer support superb. By the way, if you set up the operating camera at the right place you also have an excellent home security camera.
I had issues with wifi connection and…
I had issues with wifi connection and they did not give up trying to help me figure it out , it was a tough issue with my router , i have the frontier with EERO, i finally opened guest wifi and connected to it and it worked , i couldn't get the feeder if my phone was away from my wifi ,
Email on status of order
Email on status of order. Very good.
Update by Vinguys on status of order
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







