VINGUYS Anmeldelser 

60
•
TrustScore 3.5 av 5

3,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

CUSTOMER SERVICE LACKING: You should not be allowed to sell anything without a valid customer service phone number. My item took 6 weeks to arrive. If I could have called or checked the status of the... Vis mer

Vurdert til 5 av 5 stjerner

Got the smart feeder as a present. It assembled easily and instructions were clear. The assembled feeder is easy to mount with the bracket attached with screws, or with a strap. We got it paired up an... Vis mer

Vurdert til 1 av 5 stjerner

Placed order that was supposed to be discounted. Discount did not process and reached out to team. Team replied three days later, on 2/2/2026 and stated that they would credit my account in 7-10 busin... Vis mer

Vurdert til 5 av 5 stjerner

We love the bird feeder with the camera.It has already gotten alot of recognition by 4 different bird species.It took a couple of days for them to notice it was there but once they did they are there... Vis mer

Informasjon om virksomheten

  1. Hage

Skrevet av virksomheten

VINGUYS is a technology company focused on enhancing the birdwatching experience through innovative solutions. Our flagship product, the VINGUYS V-feeder, combines cutting-edge technology with a passion for nature. Designed with advanced features such as HD video resolution, real-time notifications, and bird species recognition, our smart bird feeder allows users to monitor and enjoy wildlife in a more interactive and meaningful way. Founded with a deep respect for nature, VINGUYS aims to provide a seamless, intuitive experience for bird enthusiasts, whether they are seasoned birdwatchers or newcomers. Our team consists of experienced professionals with expertise in smart technology and environmental sustainability, dedicated to developing solutions that foster a greater connection between people and the natural world. At VINGUYS, we are committed to continuous improvement, offering innovative, user-friendly products that make birdwatching more accessible and enjoyable. With a focus on quality, reliability, and customer satisfaction, we aim to be a trusted partner for anyone looking to enhance their interaction with wildlife.


Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

60 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,4

Alle anmeldelser

(60)

36 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Happy Birds…

We love the bird feeder with the camera.It has already gotten alot of recognition by 4 different bird species.It took a couple of days for them to notice it was there but once they did they are there several times a day feeding.We also like that it identifies the different birds.It is definitely well worth the money.

20. mars 2025
Vurdert til 1 av 5 stjerner

Not user friendly

Not user friendly - support contact is almost none existed. When ran out of power the resetting did not work. Live the idea of the product but they need to be available for help.

7. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til VINGUYS

Svar fra VINGUYS

We sincerely apologize for the inconvenience you’ve experienced with the V-feeder. We truly appreciate your support and are sorry to hear about the issues with resetting and the difficulty in reaching our support team.

Your experience is very important to us. Please reach out to us directly at support@vinguys.com, and we’ll be more than happy to assist you with the power reset issue. We’re also working to improve our support channels to ensure quicker, more efficient responses in the future.

Thank you again for your valuable feedback—it helps us improve and provide a better experience for all our customers.

Vurdert til 4 av 5 stjerner

Trying to figure out what’s wrong

Trying to figure out what’s wrong. I have 2 bird feeders about 30 feet from the camera. And they stay full of birds and squirrels. But only squirrels will go to the camera feeder. Birds will land a foot away from the camera and look at the feed but never get in the food. It’s like there is inaudible sound or something that keeps them away.

2. januar 2025
Logoen til VINGUYS

Svar fra VINGUYS

Please get in touch with support@vinguys.com and include your device number. Our technical team will immediately look into the issue and assist you in resolving it.

Vurdert til 4 av 5 stjerner

I've bought a total of 7 of these

I've bought a total of 7 of these. I'm still waiting on the last one to be delivered. That's my only issue. Everyone I've given them to as gifts love them.

8. januar 2025
Logoen til VINGUYS

Svar fra VINGUYS

Please kindly reach out to support@vinguys.com with your order number. Our customer service team will promptly look into the status of your order and assist you as quickly as possible.

We truly appreciate your patience and support.

Vurdert til 1 av 5 stjerner

Ordered as Christmas gifts in November; didn't receive until January

I ordered the birdfeeders on November 30 as gifts and they did not get delivered by Christmas. I did not get them until mid-January. I felt Vinguys mis-lead me that there was a chance I would get them by Christmas, and likely you knew all a long they wouldn't be delivered by Christmas. I had to re-ship the gifts after the fact to get the presents to my mom and aunt costing me money on top of everything else.

9. januar 2025
Logoen til VINGUYS

Svar fra VINGUYS

We sincerely apologize for the delay in delivering your Vinguys bird feeders, especially since they were meant as holiday gifts. We understand the inconvenience this caused and truly regret the frustration it brought you.

To prevent such issues in the future, we’ve already upgraded our logistics partnerships to ensure faster and more reliable deliveries.

Vurdert til 5 av 5 stjerner

Great product and support

Got the smart feeder as a present. It assembled easily and instructions were clear. The assembled feeder is easy to mount with the bracket attached with screws, or with a strap. We got it paired up and working first time and started enjoying the pics and clips. We asked support about how to pair vs multiple viewing devices and got a fast accurate easy to understand response. We then asked support about ways to delete files on the TD card and again we got a fast clear courteous response. The product itself it’s excellent and the customer support superb. By the way, if you set up the operating camera at the right place you also have an excellent home security camera.

30. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I had issues with wifi connection and…

I had issues with wifi connection and they did not give up trying to help me figure it out , it was a tough issue with my router , i have the frontier with EERO, i finally opened guest wifi and connected to it and it worked , i couldn't get the feeder if my phone was away from my wifi ,

23. desember 2024
Anmeldelse skrevet uten oppfordring

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