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Video Camera Center Anmeldelser 56

•
TrustScore 4.5 av 5

4,4

Fotobutikk
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My initial order was lost in the mail, but I contacted their customer service and they were able to resend my item which I received last night. Great customer service team and the item was just as des... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I'm surprised to receive a request for a review when I've sent two requests to receive a RMA for a defective VHS-C cassette adapter and as yet gotten a reply from customer service (?) or anyone. Is... Vis mer

Vurdert til 5 av 5 stjerner

The people at Video Camera Center really care about their customers, and go above and beyond to make sure that customers are happy with the service provided. Good pricing and great communication was t... Vis mer

Vurdert til 5 av 5 stjerner

Great experience with Video Camera Centre! Easy communication, quick delivery, and top-notch products. 5 stars!

Informasjon om virksomheten

  1. Fotobutikk
  2. Elektronikkbutikk

Skrevet av virksomheten

Video Camera Center is a family-run business with over 30 years of experience in the camera accessory industry. We carry essential gear whether you are taking photos in the studio, or on the road. We treat every order with the care and urgency you deserve!

Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

56 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Received my order

My initial order was lost in the mail, but I contacted their customer service and they were able to resend my item which I received last night. Great customer service team and the item was just as described!

3. august 2025
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Svar fra Video Camera Center

Hey Frances, Im not sure if you received my email. It looks like the original package got lost somehow. I reshipped the item to correct this issue and sent you an updated tracking number image. The item is in transit. I am very sorry for the inconvenience caused.
9400 1301 0935 5098 9272 38

Vurdert til 1 av 5 stjerner

No item received until today ( 1 month…

No item received until today ( 1 month after paying it). Parcel number is wrong. Tried to connect with e-mail - no answer.

18. september 2024
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Svar fra Video Camera Center

Dear Michael,

I’m truly sorry to hear about your negative experience. Please know that I did everything possible to fulfill your order promptly, shipping it out within one business day after your purchase, and providing free shipping across the globe. While I regret that things didn’t go as smoothly as either of us would have hoped, I’m relieved to hear that the item has now arrived.

Unfortunately, I did not receive any previous emails regarding this issue, which may have ended up in spam. Regardless, I sincerely apologize for any inconvenience caused.

Thank you for your understanding, and I appreciate your patience throughout this process.

Best regards,
Jacob

Vurdert til 1 av 5 stjerner

Confusion

Thos order is not showing up on account. no communication either. have no idea whats going on. the order before this was cancelled by the company no explanation.

7. september 2024
Vurdert til 5 av 5 stjerner

As a creator with a digital marketing…

As a creator with a digital marketing agency, I am always looking for ways to improve my photography. Video Camera Center has such a large variety of camera equipment and their customer service is so personalized. I will 100% buy again!

27. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fast shipping

I got my order within 2 days of ordering, when i called and asked about the tracking number the person on the phone was very helpful.

Overall very happy with my experience

5. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

You cancelled my order days after it…

You cancelled my order days after it was placed with no other communication.

Edit: seller reached out after my review to explain the mixup. I appreciate they took the time to explain in the end.

8. januar 2024
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Svar fra Video Camera Center

Dear valued customer
I’m sorry I just fixed an inventory issue on our website that resulted in cancelations.
Our stock levels should be up to date.
I should have an email notification when cancelation are made. I will double check
We are closed over the weekend is why it took a few days for cancelation
My sincere apologies
Jacob

Vurdert til 4 av 5 stjerner

Worth waiting for

I Have tried for a long time to get a head cleaner for my mini disc player, lens cleaners yes,but not head cleaners. I got both from the Video camera center in the. United states it only took 4 weeks and the price was very good, Thank you video camera center. David Rutter

13. august 2023
Vurdert til 1 av 5 stjerner

Never received the headshells

Never received the headshells. No response to two emails and a phone call. I’ll have to open a case with PayPal. Not good.

10. mai 2023
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Svar fra Video Camera Center

Dear valued customer
I’m not sure if you received my previous email.
I have been out sick I will have a tracking number for you tomorrow
My apologies
Jacob


Shipped May 25th
9400111206218474617080
My sincere apologies we have been experiencing integration issues.

Vurdert til 1 av 5 stjerner

Very poor customer service

Very poor customer service. My order did not arrive, contacted the customer service, they said they have opened a case with UPS and now it has been 2 weeks since, and I have emailed Jacob, the customer service person, 3 times after than but got no reply. UPS called me on phone and spoke to me 4 business days ago but this company does not answer and I am still waitiing for my refund. Very poor customer service.

28. februar 2023

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