Excellent service from Lewis and Ben who came to our Lodge today to fix a few things. They were both very helpful, very professional and polite. They did an extremely thorough job and we are both deli... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Having had a few issues with our caravan a engineer arrives by the name of Steve (name on t-shirt! Haha) He rectified all the issues to a very high standard, he was pleasent from arrival to leaving... Vis mer
Selskapet har svart
I am so pleased to give Keith an Andy from Victory this review, Keith Simmonds was great with his communications and setting the time frame for repairs to be completed by his maintenance guru Andy !... Vis mer
Selskapet har svart
We had a few snagging issues with our Victory Riverwood but can't thank Keith Simmonds & his team enough for his commitment to help remedy these issues. Any problems he has gone above & beyond to get... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Victory Leisure Homes is a holiday home & lodge manufacturer based in East Yorkshire. Our team of industry experts has developed a range of outstanding holiday homes that are underpinned by the knowledge of experienced craftsmen and cutting-edge technology.
Kontaktopplysninger
Victoria House, HU7 0BZ, Hull, Storbritannia
- 01482 386600
- marketing@victoryleisurehomes.co.uk
- victoryleisurehomes.co.uk
Ingen tidligere historie av å be om anmeldelser
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I had a great interaction with Jo…
I had a great interaction with Jo regarding some queries I had. She was very helpful and went above and beyond! Thanks again.

Svar fra Victory Leisure Homes
Excellent service.
Excellent service.
Would highly recommend.

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Great communication and super helpful
Great communication and super helpful. Has made the process so much easier for me, Much appreciated Jamie, thank you

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Rapid response.
Always a fast response to resolve problems.

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Jo is the Best!!!
If you ever need help......ask for Jo!! She's great.
Friendly and will do her absoloute best to resolve whatever issue you have.

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Joanne Buchanan
Joanne Buchanan, was a great help, efficient and quick to respond and help me with my issue. very friendly and a pleasure to have help from her.

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New suite
Happy to get our suite replaced. Good communication with Joanne who kept us informed when it was happening. Engineer came and made a fab job

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5* Customer Service
Joanne consistently goes above and beyond to assist with any questions and queries directed her way and can always be relied upon to provide help and support when needed, alongside being friendly and personable at all times!

Svar fra Victory Leisure Homes
Excellent customer service received from Joanne B everytime.
Every time I have any questions or need any help Joanne in customer relations is always on hand and nothing is ever too much trouble. certainly a credit to the team at Victory.

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Great service
Yet another visit today from Keith Simmonds, who once again has helped us to the extreme, and has supplied an amazing service. Such a pleasure every time he visits. 10/10.

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The maintenance team did a great job
We needed some maintenance doing on our 2-year old Victory Baywood. Jo in after sales arranged for the engineers to come on a convenient day for us. Juris and Chris arrived spot on time and carried out the necessary work quickly, efficiently and effectively. Two great guys, we cannot thank them enough or fault their professionalism, especially the way they cleaned up after themselves.

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Steve from Victory is a gem!
I was lucky enough to have Steve come from Victory for snagging issues.
He is an absolute gem: kind, helpful, polite and extremely good at his job. Thank you Steve!

Svar fra Victory Leisure Homes
Replace en-suite bathroom sink as had hairline cracks.Steve came to replace my sink
Steve came to replace my sink. Very respectful to property and left everything neat and tidy. Only complaint about Victory is they arrive unannounced. Luckily I have been in both times.

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We have just had a new Khalo lodge…
We have just had a new Khalo lodge delivered to Derwent Oaks Park in York. All the warranty queries were uploaded to the Victory portal on Tuesday and we had an engineer on park yesterday booked by Jamie Sonnabend. The engineer resolved most of the issues bar the parts on order. A big thank you to Jamie and the warranty team at Victory for impeccable service. 😊

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Great Company
The customer service I received from Jamie was excellent. Would definitely recommend this company.

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Excellent aftercare
Paul the all round tradesman that came to do the snagging issues we reported on our Victory Lakewood Lodge has done an excellent job inside. We are very pleased 👍 We haven't had a chance to look outside yet as it was dark when we arrived

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Pleasure as always
Paul was a pleasure to have on site as always. Always smiling and friendly and gives us girls in the office plenty of time to get to his request and is understanding when it takes time to find the right key.

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Always a pleasure to deal with
Always a pleasure to deal with - very helpful - especially Scott. Top marks from me.

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Great after sales conclusion
Steve has attended to help with small warranty issues. Always polite and respectful and does a good job. Knowledgable staff are a companies best asset, especially in after sales and Steve is welcome on the park anytime.

Svar fra Victory Leisure Homes
Check for Snags
When you buy a victory lodge ( I got a Lake wood ) you will find Snag's that need fixing.
Make sure you take photos of them and report them immediately as you only have 2 year warranty. It will take time for snags to be done but they will eventually be done.
Cheers to Scott for eventually getting them sorted

Svar fra Victory Leisure Homes
Dette er Trustpilot
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